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Honest-1 Auto Care - West Ashley

RepairPal Certified Shop in Charleston

Honest-1 Auto Care - West Ashley

20 Verified Reviews
(843) 400-0354
3470 Shelby Ray Ct
Charleston, SC 29414 USA
"Very friendly and my car was even finished faster than expected."
— Robert, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 6:00pm
Auto Repair Experience
  • Skye Brasington, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 26 Years of Car Repair Experience
Honest-1 Auto Care - West Ashley Reviews
20 Ratings
Displaying 1 - 15 of 19reviews
Stacey
01/23/19
Verified Customer
The people and place we're great. Very respectful. The place was very clean.
Reply from Honest-1 Auto Care - West Ashley

Stacey,
Thank you so much for the valuable feedback. I will be sure to share this with the Honest-1 Team.
Chris LLoyd

Katherine
12/14/18
Verified Customer
Wonderful!
Reply from Honest-1 Auto Care - West Ashley

Katherine,
Your feedback is very important to us. Thank you so much for the visit in December. As we continue to strive for excellence, please keep us in mind for all of your automotive care needs.

Charles
02/18/19
Verified Customer
They always do an excellent job.
Reply from Honest-1 Auto Care - West Ashley

Charles,
We appreciate the feedback, as well the opportunity to service your vehicle. Look forward to seeing you in the future.
Kindest Regards,
Chris

Karen
01/23/19
Verified Customer
Everyone was very friendly and helpful. They were able to get me in right away and repair my tire. I really appreciated their speediness and willingness to help me out the same day!
Reply from Honest-1 Auto Care - West Ashley

Karen,
Thank you so much for the feedback. We do our best to build our reputation as a leader in the automotive care industry through world class customer service and speed of service. Have a great day and look forward to seeing you in the future.
Chris

Janice
02/24/19
Verified Customer
My visit was fast and the workers were polite.
Reply from Honest-1 Auto Care - West Ashley

Janice,
Thanks for the review. We really appreciate the opportunity to service your vehicle and the feedback.
Chris

Robert
12/18/18
Verified Customer
Very friendly and my car was even finished faster than expected.
Kimberly
02/21/19
Verified Customer
I do take my car there and am very happy. This last time I was distracted when I left and realized when I got home that they hadn't fixed my running light as I asked. But never had any other issues.
Kathryn
01/08/19
Verified Customer
Great work!
Nicole
12/19/18
Verified Customer
Very friendly staff and work done quickly!
Paul
02/08/19
Verified Customer
Friendly staff, knowledgeable, efficient, truthful.
Andrew
02/03/19
Verified Customer
They tried to charge me 800 dollars to replace an alternator. I took it to another shop 200, perfect done by the other shop.
Reply from Honest-1 Auto Care - West Ashley

Andrew,
Thank you so much for the feedback. I have reviewed the estimated price to make the repairs for your vehicle and believe the price we quoted was fair market price based on the cost for the alternator. Certainly, we respect your choice to use a less expensive alternative. Please keep us in mind for any future repairs needed for your 2009 Kia Sportage.
Kindest Regards,
Chris

Kathryn
01/14/19
Verified Customer
Everyone was very friendly as the car ran extremely well after it's repaired.
Kerry
02/26/19
Verified Customer
They were so nice and friendly and helpful.
Jennifer
02/15/19
Verified Customer
Great customer service.
Courtney
02/12/19
Verified Customer
Everyone was very nice and made me feel welcomed. They were honest and fast with their assessment of the work that needed to be done. I will be taking my car back to them instead of the dealer.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
87
Customer Amenities
97
The West Ashley location of Honest-1 Auto Care has been serving the local community since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “friendly”, “helpful”, “knowledgeable” and "honest". This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - West Ashley
What verified customers have to say about Honest-1 Auto Care - West Ashley
Would recommend to a friend
87%
Car was ready when promised
89%
Did not feel sales pressure
94%
Car was fixed correctly the first time
91%
Customer was treated respectfully
98%
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