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IMA Motorwerke | German Car Repair Specialists

RepairPal Certified Shop in Chantilly

IMA Motorwerke | German Car Repair Specialists

253 Verified Reviews
(703) 991-1065
25354 Pleasant Valley Rd
#155B
Chantilly, VA 20152 USA
"Work done right the first time at a reasonable price."
— Jim, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jennifer Arzola, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 75 Years of Car Repair Experience
IMA Motorwerke | German Car Repair Specialists Reviews
253 Ratings
Displaying 1 - 15 of 246reviews
Mike
03/24/19
Verified Customer
Car was returned with the check engine light on, and annual state inspection not performed (even though was charged for it and was told it was complete).
Stan
03/18/19
Verified Customer
Very informative, and friendly staff
Wayne
03/03/19
Verified Customer
Andre
03/13/19
Verified Customer
There was some confusion with my drop off, but Ivan did everything he could to make it right. I had a 0800 appointment but left after waiting a period of time. Ivan called me at home and was apologetic about the mix-up and offered to come to my house to pick up the vehicle. He did just that and fixed a vibration I had with my Mercedes ML350 that the dealer and another well-respected German auto mechanic could not fix. I did get my car back a day later than estimated, but I didn't hold it against them due to my unique problem they were trying to resolve. All in all, I was very pleased with the outcome and Ivan's time he took to explain things in detail. As an aviation master mechanic, I know these guys are the real deal and know what they are talking about.
Wenham
03/10/19
Verified Customer
Everything was great as always. The lounge area had a heavier gas/oil smell than before.
Jussi
03/06/19
Verified Customer
Excellent, Ivan!
Camilla
03/06/19
Verified Customer
Thorough, informed inspection.
Joe
03/06/19
Verified Customer
Friendly, accommodating , professional staff. Completed repairs on time and were very interested in making sure we were totally satisfied with the experience.
Todd
03/06/19
Verified Customer
Everything was great!
Kairen
02/26/19
Verified Customer
Great experience during the rotor and pad replacement
Neal
02/25/19
Verified Customer
Ivan is extremely knowledgeable and friendly.
Daniel
02/12/19
Verified Customer
My experience with the IMA is an excellent one and I can trust their work at any time.
Gary
02/04/19
Verified Customer
Ivan and his team provide great service. IMA is like having a trusted friend who happen to be a Porsche enthusiast and expert taking care of your vehicle.
Steve
01/10/19
Verified Customer
Ivan is a terrific guy and very capable with Porsches.
Fulton
12/25/18
Verified Customer
Tyler performed a PPI on a 997 that I purchased. Tyler was very friendly and provided the insight that I needed to make my decision.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
92
Customer Service
94
Customer Amenities
93
IMA Motorwerke has been providing quality service and repair European vehicles since 1999. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “superb”, “honest”, “professional”, “knowledgeable”, and “friendly”. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
We are a family owned and operated business providing fair pricing and honest vehicle assessments to keep you safe and your car on the road. Time is valuable so we try to do our part to minimize your car's down time.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Honda
  • Infiniti
  • Jaguar
  • Lexus
  • Mercedes-Benz
  • Mini
  • Nissan
  • Porsche
  • Smart
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Map
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What verified customers have to say about IMA Motorwerke | German Car Repair Specialists
Would recommend to a friend
98%
Car was ready when promised
97%
Did not feel sales pressure
99%
Car was fixed correctly the first time
95%
Customer was treated respectfully
100%
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