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IMA Motorwerke | German Car Repair Specialists

RepairPal Certified Shop in Chantilly

IMA Motorwerke | German Car Repair Specialists

224 Verified Reviews
(703) 991-1065
25354 Pleasant Valley Rd
#155B
Chantilly, VA 20152 USA
"Work done right the first time at a reasonable price."
— Jim, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jennifer Arzola, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 75 Years of Car Repair Experience
IMA Motorwerke | German Car Repair Specialists Reviews
224 Ratings
Displaying 1 - 15 of 218reviews
10/02/18
IMA is my 'go to' place for work on my car. The team are courteous and friendly and know their stuff.
09/24/18
Great shop. The owner is great. A true mechanic who understands what's going on. Not just a parts changer.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you Stuart! It was a pleasure working on Nicole's Mercedes GLA250 for you. What a great little car!

09/19/18
Best experience I ever had at a machinist, they are knowledgeable, informative and very approachable. In one word Awesome.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you, Deidre, I'm glad you had a positive experience with us at IMA and your Volkswagon Passat Turbo. Please come back any time!

09/17/18
Always have an amazing experience! Timely repair and fair cost.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you, Piera! We strive for excellence every time. I'm glad we took care of your Volkswagen EOS Turbo in a timely manner and a fair price. We pride ourselves on being transparent, honest and cost friendly.

09/19/18
Excellent. Ivan closed my ticket out and was super helpful and informative. Best exper
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Very happy we could help you out with your Porsche Cayenne! Please don't hesitate to bring it back again. Thank you!

09/14/18
Alan was great in handle my repairs for the Rover as well as the Bentley thank you
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

We love to hear positive things about our employees and have passed your praise onto Allan. I'm so glad you were happy with the repairs to both the Range Rover and the Bentley Continental.

09/14/18
Fast, friendly, thorough.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you, Margaret! I'm so happy we met your expectations with your Porsche Cayman. One of my favorite cars!

09/07/18
Great experience, will be back
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Glad to hear you were happy, Keith. Feel free to bring the Porsche Panamera back any time!

09/06/18
The car went in for a PPI. I was able to speak with multiple people about the issues that came up to give me more confidence in buying the car. I do wish that the DME codes were recorded, wiped and re-recorded to ensure they were not currently faulting. Some other electronic issues were not noted that would have been nice but likely would not have influenced the purchase decision.
08/20/18
Integrity and honesty
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you Dimitri! We pride ourselves in both attributes. Glad we could help you out with your BMW 535xi.

08/22/18
Great job
08/09/18
Friendly, on time,excellent work!
08/07/18
Went in to diagnose a vibration issue when braking. Ivan the shop owner personally inspected the vehicle, went with me on a test drive to identify the symptom, drive it himself to try and repeat the problem, then troubleshot the issue to be a very inexpensive fix with no pressure to do any other work. This was a huge relief as I have a very expensive carbon-ceramic brake set up. The problem was completely solved and I m very satisfied with the work and the service. Plus, the guys at the shop are eager and excited to talk about performance cars and how to squeeze more fun out of them.
08/06/18
Replaced a sensor with an outdated part. Check engine light came back on the next day and the shop would not work me into the schedule to correct their error. They also would not provide the diagnostic codes that I paid for so had to pay that fee again to have the car fixed with the latest part. The VW tech bulletins clearly noted this problem. They just replaced a bad part with a bad part and then became totally unresponsive.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Sorry to hear this must have fallen through the cracks. We have 13 emails corresponding with you from May 22-Jun 1 when you brought the car in for your first visit, but have no emails detailing any problem you had with the car on Aug 6 after your second visit. We offer a 2 year/24k warranty on parts and labor and would have been more than happy to replace the faulty new part had we known. While it is rare, sometimes a new part is bad and has to be replaced and returned to the manufacturer.

08/02/18
This was my first visit and will not be my last. Honest and up front about the repair of my Mini. I will not hesitate to come back. Great job.
Reply from IMA Motorwerke | German Car Repair Specialists
by imamotorsport, October 17, 2018

Thank you Dave! We love to hear we did a great job for you and your MINI Cooper.

Schedule an Appointment with IMA Motorwerke | German Car Repair Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (703) 991-1065
Need an appointment for today? Call the shop directly at (703) 991-1065
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
92
Customer Service
94
Customer Amenities
93
IMA Motorwerke has been providing quality service and repair European vehicles since 1999. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “superb”, “honest”, “professional”, “knowledgeable”, and “friendly”. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
We are a family owned and operated business providing fair pricing and honest vehicle assessments to keep you safe and your car on the road. Time is valuable so we try to do our part to minimize your car's down time.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Honda
  • Infiniti
  • Jaguar
  • Lexus
  • Mercedes-Benz
  • Mini
  • Nissan
  • Porsche
  • Smart
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Map
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Schedule an Appointment with IMA Motorwerke | German Car Repair Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (703) 991-1065
Need an appointment for today? Call the shop directly at (703) 991-1065
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