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Highway Garage

RepairPal Certified Shop in Chagrin Falls

Highway Garage

24 Verified Reviews
(440) 683-6250
8410 E Washington St
Chagrin Falls, OH 44023 USA
"Their service is excellent. They give me good estimates, I like the way they treat me and they always call me back to keep me informed on the progress of the work."
— Robert, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
9:00am to 12:00pm
Auto Repair Experience
  • Justin Griffiths, Owner
  • Established 1974
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Master Auto Technicians
  • 126 Years of Car Repair Experience
Highway Garage Reviews
24 Ratings
Displaying 1 - 15 of 24reviews
01/22/15
They do a good job.
01/22/15
Easy access, they get me in quickly and they provide transportation to wherever I need to go while my vehicle is indisposed.
01/22/15
They screwed up some jobs for me.
01/21/15
They not only took the car in to work on it, they also gave me a loaner car to use while they were working on my car, The mechanical work was done very well. It was close by, only about 5 miles away.
01/20/15
I have gone to them for many years, but I switched to another shop because they got a different manager.
01/19/15
Good communications. They are reliable.
01/14/15
The waiting room makes you feel like you are at home. They offer a very comfortable environment, their workers actually come out and talk to you about the work.
01/13/15
Their service is excellent. They give me good estimates, I like the way they treat me and they always call me back to keep me informed on the progress of the work.
01/08/15
It has been our full garage repair service for over the past years. They are fair, honest, and close by. We pretty much use them fully.
01/07/15
They explain the work they are going to do. They give the estimate upfront, we have lived in the area for 20 years and we have done business with them since then because we trust them.
01/06/15
I had my car repaired damage wise and some tires put on. It was done in a timely manner. The price was very competitive.
01/06/15
They are very outstanding. They identify things that you can get less expensive elsewhere.
01/01/15
I trust them. Whenever I have an issue they find it and fix it, if other non related problems arise they make sure to check with me and see if I want them to continue with the repairs.
01/01/15
I like their service, their availability to fit you in and they are very good at getting the work done.
12/30/14
I was happy with the service, they did all of the work I wanted. They told me that some of the work was unnecessary but I told them I wanted the work done anyways.
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
80
Customer Service
94
Customer Amenities
95
Highway Garage was established in 1974 and has been providing the Chagrin Falls area with quality automotive repair ever since. This RepairPal Certified shop features an experienced team who are all ASE certified. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “accommodating”, “outstanding”, “convenient”, and “honest”. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
In business since 1974, Highway Auto Center has been serving the auto repair needs of the community. We have grown along with the community and have expanded the range of services to include every aspect of your auto needs. In our convenient location, close to home, we make the sometimes unpleasant task as carefree as possible for busy executives, the elderly, and for young families with small children.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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