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Crossroads Auto Service

RepairPal Certified Shop
Crossroads Auto Service
72 Verified Reviews
Crossroads Auto Service
72 Verified Reviews
(919) 948-3467
1720 Walnut Street
Cary, NC 27511 USA
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Alex Shahbazi, Owner
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience

Crossroads Auto Service Reviews
(71 Ratings)
5
(45)
4
(17)
3
(6)
2
(1)
1
(2)
Displaying 1 - 5 of 71 reviews
07/14/18

No issue at all. The shop was very professional, we enjoyed a good discussion with the lady owner.

07/06/18

Very helpful, fast and friendly.

05/31/18

Great job!!

05/11/18

I feel that that the staff was very knowledgeable and friendly. The only issue I had is that they had to do a diagnostic to find out why my car would not read for the state inspection. It was a very frustrating they did not give me a estimation on price for labor. A positive they did give a me a loner car so I could get to work. They called me later and said the car is ready but did not give me a heads up on the price. So, when I got there they were like $300. I was like what was the problem and they said they were having trouble finding why my car wasn't reading for the state inspection. They said it took them a long time to find the issues. When they found the issue they said they fixed it with tape. Understandably I was very frustrated when they said it took that much labor to find the problem and it was fixed for tape. For $300. One of the workers rounded down the labor to make it $220 but it made it a little easier. I do appreciate their efforts and told them communication in the future would have made this situation better. I will use them again just because they tried to make the situation better and they seem professional.

04/14/18

This place is amazing. They quoted me a price on a transmission check and even though they went longer than they thought AND they brought in a third party, they kept their initial estimate. I will be returning to this shop again.

Schedule an Appointment with
Crossroads Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 948-3467(919) 948-3467

RepairPal Scorecard
94
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
98
Tools & Equipment
97
Customer Service
96
Customer Amenities
95

Crossroads Auto Service was established in 2011 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team that is anchored by an ASE certified Master Technician. Repairs performed here can range from tires and wheel alignment, minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Our survey of their recent customers revealed a group who describe this team as: "excellent", "amazing", "honest", and "helpful". Work performed here is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.


Details
Message From the Shop

Crossroads Auto Service of Cary is a full-service auto repair and maintenance center. We have over 4 ASE certified technicians and the latest diagnosing, testing, and programming equipment. We are committed to making sure that all service is done to your satisfaction, as well as our customer service. Come check us out and see why our customers are loyal and keep coming back.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • iATN

Map
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Schedule an Appointment with
Crossroads Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 948-3467(919) 948-3467
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