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Merlins 200,000 Mile Shop - Cary

RepairPal Certified Shop in Cary

Merlins 200,000 Mile Shop - Cary

15 Verified Reviews
No more photos
(847) 495-7338
534 Northwest Hwy
Cary, IL 60013 USA
"Merlins is great and I wouldn't take my car anywhere else."
— Torrie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • Jeff Strauss, Owner
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 41 Years of Car Repair Experience
Merlins 200,000 Mile Shop - Cary Reviews
15 Ratings
5
(10)
4
(5)
3
(0)
2
(0)
1
(0)
Connie
07/31/19
Verified Customer
It was wonderful. They fixed the problem and gave me a discount.
Tony
08/15/19
Verified Customer
They rook me right in with my appointment and they were quick. I was happy.
Lori
08/05/19
Verified Customer
I'm a return customer. They got me in quick and my car was ready when they said it would be. They called me prior to let me know what needed to be done.
John
08/29/19
Verified Customer
Staff was friendly, worked with me, and I have no complaints.
Torrie
08/28/19
Verified Customer
Merlins is great and I wouldn't take my car anywhere else.
Steven
08/16/19
Verified Customer
They fixed the car and did what I asked them to do.
Jose
08/15/19
Verified Customer
It was great. They did the work in a timely manner.
Jodi
08/04/19
Verified Customer
It was fine. They are pretty good. We have only had to bring the car back there once to fix a problem they missed.
Antoinette
08/05/19
Verified Customer
I don't bring my car to any other repair shops. You can trust Merlin's.
Joan
08/15/19
Verified Customer
They were knowledgeable, helpful, and considerate. They were very professional.
Marty
08/02/19
Verified Customer
They are very reliable and respectful at Merlins 200,000 Mile Shop.
Ken
08/11/19
Verified Customer
It was fantastic. I have been going to them for years. They are the only place you can go to.
Richard
08/09/19
Verified Customer
I brought in my car hoping it was a minor replacement, I knew that something was going on. It turned out to be the rotors needed to be replaced. They educated me on what and why they did to my car. I was in and out when my car was being serviced. Everything has gone well with my car since.
Wesley
08/07/19
Verified Customer
Merlins is a very friendly, trustworthy shop.
Dustin
08/05/19
Verified Customer
I would recommend Merlin's to friends and family.
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
93
Customer Amenities
89
The Merlins 200,000 Mile Shop in Cary has been serving the local community since 2006. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “knowledgeable”, “helpful”, "fantastic", and “professional”. This location features a very experienced team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service and Saturday business hours are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Car Delivery
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Jasper
  • WORLDPAC
Map
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What verified customers have to say about Merlins 200,000 Mile Shop - Cary
Would recommend to a friend
95%
Car was ready when promised
100%
Did not feel sales pressure
94%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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