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Consumer's Automotive

RepairPal Certified Shop in Cartersville

Consumer's Automotive

77 Verified Reviews
(770) 648-5616
1341 Joe Frank Harris Pkwy SE
Cartersville, GA 30120 USA
"Consumer's Automotive has consistently provided excellent service."
— Jimmy, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Mike Hohl, Owner
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience
Consumer's Automotive Reviews
77 Ratings
5
(68)
4
(7)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 75reviews
Karen
04/23/19
Verified Customer
They replaced the A/C compressor on my 05 Odyssey for a fair price. I have older cars (most are 1998) and over the years, Consumer's Automotive, has had solutions at a reasonable cost that has allowed us to keep these vehicles so long and in great condition. They are very clear on what is needed to be done, what can wait, and if it can't wait, explains why in a way non-mechanics can understand.
Shane
04/07/19
Verified Customer
Good people with a lot of knowledge. Everything was explained with great detail.
Trecia
02/26/19
Verified Customer
Great
Rob
02/21/19
Verified Customer
They did a great job at a more than fair price
Joni
02/14/19
Verified Customer
Excellent service and fair pricing. Great communication with the customer.
Jane
02/17/19
Verified Customer
Consumer's Automotive is the ONLY place I trust with my car!!! I have used them since 1995 and I have seen the integrity, fairness, respect, and friendliness of all who work there. They are simply the BEST!!!!!!!!!!
Lee
01/20/19
Verified Customer
Pure professional! And friendly!
Jamie
10/25/18
Verified Customer
Excellent service
Craig
09/19/18
Verified Customer
I would not take my car anywhere else. Consumer Automotive is GREAT!!
John
08/17/18
Verified Customer
Nice folks, good work & on time.
Frank
08/15/18
Verified Customer
Consumer Automotive has always done an excellent job repairing my cars for many years.
Kevin
08/08/18
Verified Customer
Great, skilled and honest auto repair shop!
Kelly
07/27/18
Verified Customer
Quality service as usual!
Nolton
07/12/18
Verified Customer
Service with Mike Hohl is always excellent!!!!!
Suzanne
06/28/18
Verified Customer
The repair shop was awesome however the warranty place was a pain
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
88
Customer Service
97
Customer Amenities
93
Consumer's Automotive has been serving the community of Cartersville and the surrounding area since 1994. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “courteous”, “honest”, “amazing”, “knowledgeable”, and “outstanding”. This location features a very experienced team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A Loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Welcome To Consumers Automotive! Consumers Automotive was established in 1994 by owner Mike Hohl. We are truly your dealer alternative as we have heavily invested in factory training and tooling and can handle almost any job a dealer can do at a reasonable cost and with great customer service. We offer a limited 2yr/24,000 mile warranty on most repairs, free loaner cars, shuttle service, and personalized service. Some key points about Consumers Automotive Include: - Truly a Dealer Alternative - Factory Level Diagnostic Equipment - Customer Service Oriented - 2yr/24,000 Mile Warranty - Wrecker Service Available - Free Loaner Cars At Consumers Automotive of Cartersville, GA, we are committed to providing extremely high-quality auto repair services no matter how extensive or minimal the job. Please take a few minutes and browse through our site to learn more about us or to request any information.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Question Answered by Consumer's Automotive
Transmission Want Go Into 3rd Or 4th Gear on 1993 Honda Prelude
Your shify fork is not likely broken as it shifts into other gears. If you can shift into all gears with the car not running you have a clutch problem. If it won't go into gears when not running most likely you have an internal transmssion problem.
Map
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What verified customers have to say about Consumer's Automotive
Would recommend to a friend
95%
Car was ready when promised
97%
Did not feel sales pressure
97%
Car was fixed correctly the first time
97%
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