Best Auto Repair Experience

RepairPal Certified Shop in Cartersville

Best Auto Repair Experience

18 Verified Reviews
(470) 288-3450
88 B Wansley Dr SE
Cartersville, GA 30121 USA
"We have all of our cars serviced at Best Auto Repair. Great people, great service and honest. Hard to find in one stop anymore."
— John, a Verified Customer
Hours
Su
Closed
M-S
8:00am to 6:00pm
Auto Repair Experience
  • Danny Bradley, Manager
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 29 Years of Car Repair Experience
Best Auto Repair Experience Reviews
18 Ratings
5
(14)
4
(3)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 17reviews
Sean
03/06/19
Verified Customer
Owner took the time to talk to me and my wife when he didn't have to.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Sean for taking your time to leave us a great review and for trusting us to keep all your Ford F-150s on the road safely. Best of luck in your new adventures! We are here if you need us!

Josh
12/20/18
Verified Customer
Excellent.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks Josh! We really appreciate the positive feedback. We appreciate you and for trusting us with your Chevrolet 2500HD work truck. We know that it is important keep it run great, dependable, and safe on the road. We are here for when you need us!

John
04/09/19
Verified Customer
We have all of our cars serviced at Best Auto Repair. Great people, great service and honest. Hard to find in one stop anymore.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks John! We appreciate you and for trusting us with your 2014 GMC Sierra. We are here when you need us. Thank you for believing in us!

Colleen
01/23/19
Verified Customer
Staff is very friendly & knowledgable. I appreciate the vehicle inspection report each time I go but there is no pressure to 'fix' something I was not aware of.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Colleen for your honest, kind review. We have been working on improving our system and now offer Digital Vehicle Inspections. We text the inspection link straight to your phone for review with attached pictures and videos. It's like you're right in the shop with us, inspecting your 2014 Ford CMAX too! We got you covered!

Stephen
12/21/18
Verified Customer
The guys at Best Auto Repair are top notch. Over the years I have had a tough time finding someone I trust to work on my vehicles until I found these guys. Chris and his staff are always very friendly and handle everything professionally. Every vehicle I own and even our business vehicles are serviced by these guys, I won't go anywhere else.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks Stephen! We appreciate you and your family trusting us with your vehicles. We will always be here for when you need us! We got you covered with your new Diesels too!

Randy
02/04/19
Verified Customer
Great shop. Friendly folks.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks Randy for the kind review. We pride ourselves on focusing on a better automotive experience. It starts with great, quality auto repair and expands to great customer experience. We appreciate you trusting us with your 2007 Ford Explorer; together we can help keep it on the road safely, and as long as possible. Let us know how we can help!

Tony
01/25/19
Verified Customer
Top Rate!!
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Tony! It's always a pleasure doing business with you. You take a great deal of pride with keeping up with your vehicle maintenance. We appreciate you trusting us to repair the air conditioning in the Dodge Ram 1500 and also with replacing the Transmission. That's what we are here for!

Carissa
01/15/19
Verified Customer
Great technicians! great job, very friendly.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Carissa! We appreciate your kindness and loyalty. We are here to help keep your Dodge and Chevrolet on the road safe and sound. Reach out if you need anything!

Al
01/15/19
Verified Customer
Honest report on diagnostic, too costly to justify repair on older BMW.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Al for trusting us with your BMW. We feel for you about the cost of repairs, sometimes imports can be costly. We know how much you loved your BMW. You let us know if you need any help in the future!

Linary
02/15/19
Verified Customer
Very pleased with all aspects of service from the minute I walked in until I left.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks Linary! It's always a pleasure speaking with you! You can trust that our ASE Certified Technicians can perform services and repairs on your Toyota Hybrid correctly with piece of mind. We understand they are unique and require unique attention. We got you covered!

Angela
01/31/19
Verified Customer
Very friendly and respectful staff. Will definitely be back!
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks for the kind review Angela! We appreciate your trust in us! We are for you and your Toyota Camry. Reach out if you need anything!

Greg
05/17/19
Verified Customer
Excellent service as always!
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks so much Greg for your positive feedback! We are here to help.

Stacey
04/29/19
Verified Customer
The guys are up front with repairs and cost. Will give you an estimate on other repairs recommended but don't pressure you into to doing them.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Stacey for the positive review! We appreciate you taking the time to share your experience with us. We are here to help keep you Honda running great and keep it driving safely on the road! We are when you need us!

Jill
05/28/19
Verified Customer
Very impressed with the entire staff. I was kept informed the entire time car was being repaired. Highly recommend.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thanks Jill! We pride ourselves on offering the best auto repair experience and great communication! Thank you for the positive feedback! We appreciate you trusting us with your 2012 Chrysler Town & Country.

Clayton
05/22/19
Verified Customer
The staff was very professional, and the work was explained well.
Reply from Best Auto Repair Experience
by Best Auto Repair Experience, August 28, 2019

Thank you Clayton for the great review. We are happy you had a great visit and for trusting us with your Nissan! We are happy to help!

RepairPal Scorecard
95
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
92
Customer Service
93
Customer Amenities
95
Best Auto Repair Experience has been serving the community of Cartersville and the surrounding area since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “excellent”, “friendly”, “knowledgeable” and "honest". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
When we decided to create the best auto repair experience, we knew that by default we would need to offer the highest quality auto repair available, but we also knew that we wanted to focus on creating an environment that our customers would genuinely enjoy visiting. Our sole purpose for developing our customer service staff is to make sure you receive the highest level of service possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Best Auto Repair Experience
What verified customers have to say about Best Auto Repair Experience
Would recommend to a friend
96%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
94%
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