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Christensen Automotive - Carson City

RepairPal Certified Shop in Carson City

Christensen Automotive - Carson City

40 Verified Reviews
(775) 451-2360
1860 E William St
Carson City, NV 89701 USA
"Always so polite and professional. And they do great work."
— Julie, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Schell Tingley, Manager
  • Established 2008
  • 5 Auto Repair Mechanics on Staff
  • 122 Years of Car Repair Experience
Christensen Automotive - Carson City Reviews
40 Ratings
Displaying 1 - 15 of 40reviews
Rick
09/17/19
Verified Customer
Cost a bit high
Matt
09/11/19
Verified Customer
Always great work. I won't go anywhere else
Terry
09/08/19
Verified Customer
Great place. People very friendly. Great service.
Sabrina
09/05/19
Verified Customer
Shel is not very personable. I miss Chris
Monica
08/15/19
Verified Customer
appointment time was reasonable and received car back in good time
Michael
08/18/19
Verified Customer
Always happy with service rendered at Christiansen Auto.
Toby
08/08/19
Verified Customer
Professional shop that is current on all the latest from auto mfgrs. Communicate what is needed and review actions performed. Computer records of everything
Yvonne
08/28/19
Verified Customer
My driver's side window regulator broke. Christensen Automotive diagnosed and fixed the issue very quickly. My only issue is that the window was placed slightly off track and when I look left to check traffic I can see it. It works and it appears to be a proper seal, as I've taken it thru a car wash a couple of times without water getting inside, it's just annoying that I can see it. In all fairness to them, I haven't called to request it be realigned properly.
Mike
08/22/19
Verified Customer
Always friendly Never had any problems. Will continue to use and will recommend to others.
Steve
08/20/19
Verified Customer
Everything was above average for sure.
Richard
03/25/19
Verified Customer
work was correctly and in a timely manner
Joe
03/05/19
Verified Customer
They do a great job. They stand behind their work. I've never had a complaint. Any problems have always been taken care of. Chris, Shell and Toby are the guys I usually deal with and they are great
Robyn
03/13/19
Verified Customer
My husband and I have going there for a long time
Nicole
03/03/19
Verified Customer
Prompt, honest and trustworthy! Every time I bring a vehicle to the shop I feel like I m treated like a person who needs help to get their car fixed, not a paycheck waiting to happen.
Tim
07/17/19
Verified Customer
I have the utmost confidence in christensen's. I have been a loyal customer for the past 14 yrs.
RepairPal Scorecard
94
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
91
Customer Amenities
96
Christensen Automotive of Carson City was established in 2008 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “polite”, “knowledgeable”, “professional”, “friendly”, and “great”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Founded by Rich and Wendy Christensen in 1998, the first shop that began it all is our South Tahoe location. After a successful few years Rich felt the need to expand to the Carson Valley and opened the Gardnerville location in 2001 and then again in Carson City in 2008. In the year 2012, we opened our Reno location. Shortly after the Reno shop opened Rich’s sons Aaron and Bryan began to take over operations. Aaron joined the business in 2011 after 8 years in the Air Force. Bryan joined the business in 2012 after 11 years in the Army. Aaron and Bryan take the same approach to the business their father instilled in them and look forward to continuing to grow and make Christensen Automotive the leader in automotive repair.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Christensen Automotive - Carson City
Would recommend to a friend
87%
Car was ready when promised
97%
Did not feel sales pressure
93%
Car was fixed correctly the first time
92%
Customer was treated respectfully
95%
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