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Honest-1 Auto Care - Carrollton

RepairPal Certified Shop in Carrollton

Honest-1 Auto Care - Carrollton

107 Verified Reviews
(972) 449-9787
2543 Marsh Ln
Carrollton, TX 75006 USA
"I always get great service at Honest-1."
— Debra, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 7:00pm
S
7:00am to 4:00pm
Auto Repair Experience
  • Brian Poppell, Manager
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 41 Years of Car Repair Experience
Honest-1 Auto Care - Carrollton Reviews
107 Ratings
Displaying 1 - 15 of 105reviews
Jeffrey
05/10/19
Verified Customer
Too slow on getting work completed
Tanya
05/10/19
Verified Customer
Fast, friendly and honest service
Sara
05/10/19
Verified Customer
They were able to fit me in towards the end of their day and it was great. I was able to get my oil changed and do my inspection in 1 visit. They were very good with communication and I never felt rushed or anything.
Jimmy
04/22/19
Verified Customer
Nice shop and great service.
Brian
05/03/19
Verified Customer
Staff was friendly and knowledgeable. Will come back again!
Brad
05/06/19
Verified Customer
Good, thorough, honest.
Vic
05/03/19
Verified Customer
Very friendly staff and great service. They really go the extra mile. I have never gotten a snack with a note saying Fuel For The Road left in my vehicle before. I am recommending this shop to all my friends. Thanks for getting me back on the road Honest 1 Auto.
Laura
05/03/19
Verified Customer
It was the first time I ve ever felt so reassured about leaving my vehicle in good hands and they were spectacular and even the front desk worker was amazing! I recommended this place to a bunch of my friends!
Steve
04/29/19
Verified Customer
The part was too expensive. The work was done well and they did replace a brake light at no charge. The warranty is a big deal.
Shubhankar
04/24/19
Verified Customer
It was good. Quick in and out.
Melissa
04/21/19
Verified Customer
The best auto shop I have ever been to. Love the customer service!
Jacob
04/16/19
Verified Customer
Great staff, friendly and helpful.
Hyunjoo
04/18/19
Verified Customer
Friendly and supportive care to customers!
Trevor
04/17/19
Verified Customer
They were very professional and keep in contract with me throughout the process. The job was done well and complete. I was very pleased.
Susan
04/16/19
Verified Customer
Repair was fixed promptly as promised. I will return when needed.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
92
Customer Amenities
97
Honest-1 Auto Care of Carrollton has been serving the community since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “welcoming”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1 Auto Care of Carrollton’s True North is built around achieving success metrics defined by our: Customers, Community & Employees… Here's how: We are a full service auto repair center offering affordable and reliable services to our community. We can handle any repair or service that your vehicle may need, from preventative maintenance services to major and minor repairs. Honest-1 Auto Care employs ASE certified technicians that receive continuous education in the automotive space to assure that we provide the highest quality of service. Honest-1 Auto Care is not just your average auto repair shop. Our values are focused around caring for our customers, our community, and the environment. We follow ethical and eco-sustainable processes to drive results towards a healthier planet and a better quality of life for our neighborhood.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Honest-1 Auto Care - Carrollton
Would recommend to a friend
90%
Car was ready when promised
94%
Did not feel sales pressure
91%
Car was fixed correctly the first time
92%
Customer was treated respectfully
94%
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