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Honest-1 Auto Care - Carrollton

RepairPal Certified Shop in Carrollton

Honest-1 Auto Care - Carrollton

45 Verified Reviews
(972) 449-9787
2543 Marsh Ln
Carrollton, TX 75006 USA
"I always get great service at Honest-1."
— Debra, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Brian Poppell, Manager
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 41 Years of Car Repair Experience
Honest-1 Auto Care - Carrollton Reviews
45 Ratings
Displaying 1 - 15 of 44reviews
Rose
01/11/19
Verified Customer
I was very appreciative of the manager. I came in to get an inspection.
Tamara
01/08/19
Verified Customer
The shop was very clean and staff were very nice and accommodating.
Brian
12/16/18
Verified Customer
Well done
Madison
01/01/19
Verified Customer
You were fantastic! Thank you!!
Karla
01/01/19
Verified Customer
Honest-1 truly lives up to their name. Its so hard to find a car repair shop that is trustworthy. When I bring my car here, I know I will get an truthful assessment of what is needed at a fair price.
Michael
12/25/18
Verified Customer
The shop took care of my vehicle in a timely manner. It is now running very well and I am relieved.
Jeremy
12/20/18
Verified Customer
Brian was very friendly and sincere. Felt like i could really trust his assessment and recommendations for repairs.
Craig
12/14/18
Verified Customer
Good job
Gina
12/14/18
Verified Customer
They were able to get my car in and fix my broken light without any problems. Friendly people.
Andrea
12/20/18
Verified Customer
Very impressed and satisfied with the work
Prince
12/17/18
Verified Customer
Had an inspection done!
Barre
12/02/18
Verified Customer
Service level has gone down from the first time I have been here. More concerned about selling additional repairs than focusing on the issue at hand. Just like all the others.
Ed
12/10/18
Verified Customer
Had oil changed. Two suggestions 1. use a seat cover when driving car 2. check spare tire air pressure
Kristie
12/06/18
Verified Customer
It started off a little rocky at the front desk when I needed a little more guidance and explanation about what I was there for, but it got better. The owner and his wife do the concierge service and they are very friendly people. I didn't have to worry about a ride home or back to the shop to get my car, which was super helpful. I received a detailed report with photos, by email, that helped me understand what repairs I needed. If you have to wait they have a nice waiting room with wifi, a play area, snacks, coffee and tv. I felt like I received honest service.
Gary
12/05/18
Verified Customer
great people, easy to get a hold of . good communication . give rides back to the house or work
Schedule an Appointment with Honest-1 Auto Care - Carrollton
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 449-9787
Need an appointment for today? Call the shop directly at (972) 449-9787
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
92
Customer Amenities
97
Honest-1 Auto Care of Carrollton has been serving the community since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “welcoming”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1 Auto Care of Carrollton’s True North is built around achieving success metrics defined by our: Customers, Community & Employees… Here's how: We are a full service auto repair center offering affordable and reliable services to our community. We can handle any repair or service that your vehicle may need, from preventative maintenance services to major and minor repairs. Honest-1 Auto Care employs ASE certified technicians that receive continuous education in the automotive space to assure that we provide the highest quality of service. Honest-1 Auto Care is not just your average auto repair shop. Our values are focused around caring for our customers, our community, and the environment. We follow ethical and eco-sustainable processes to drive results towards a healthier planet and a better quality of life for our neighborhood.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - Carrollton
Schedule an Appointment with Honest-1 Auto Care - Carrollton
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 449-9787
Need an appointment for today? Call the shop directly at (972) 449-9787
What verified customers have to say about Honest-1 Auto Care - Carrollton
Would recommend to a friend
89%
Car was ready when promised
98%
Did not feel sales pressure
91%
Car was fixed correctly the first time
89%
Customer was treated respectfully
94%
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