Auto Logic
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- Carrboro
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- Auto Logic
Carrboro, NC 27510 USA
- 08:00
- 18:00
- http://purl.org/goodrelations/v1#Monday
- 08:00
- 18:00
- http://purl.org/goodrelations/v1#Tuesday
- 08:00
- 18:00
- http://purl.org/goodrelations/v1#Wednesday
- 08:00
- 18:00
- http://purl.org/goodrelations/v1#Thursday
- 08:00
- 18:00
- http://purl.org/goodrelations/v1#Friday
- Scott Alderman, Manager
- Established 1985
- 4 Auto Repair Mechanics on Staff
- 4 ASE Certified Auto Technicians
- 68 Years of Car Repair Experience
Overall Rating
The work was completed quickly and effectively while I waited. Love this shop and the employees.
Engine light on. Was reassured by phone it was not an emergency. Brought the car in the next day, the repair was successful and the price was in the range the staff had predicted.
Very Professional. Explain things in English. No pressure. Understand need to budget for repairs -- good at helping prioritize most important.
I'll be back!
First Visit, very positive.
Auto Logic was recommended me by several neighbors/friends. At last, I went. Fine service. I'll return.
I trust this place... Both the front desk people as well as the mechanics... I may take my car somewhere else for a quick oil change but I would never trust any other place tower form work on my car. Never!
it's so nice to have a local and trusted car repair service! I am happy with AutoLogic!
this was my first visit and i think that was good.
Very kind and pleasant. Answered all my questions. Made sure I knew I could come back if there were any issues.
Overall experience was good. Felt a little misled at the beginning. Made it seem like they would look at my car right away when it wouldn't have been until the next day. Waited longer than expected but they tried their best and communicated clearly when it would be ready after it was actually dropped off. Overall customer service was good. Most were polite and respectful. Mechanics seemed a bit less friendly. Scott is a great guy. Others at the front desk were also courteous. I would come again.
I have a lengthy history with Autologic that has demonstrated competency, above average knowledge of cars, efficiency and because of all that, a willingness to pay a little more sometimes.
First experience well done to all.
Will go back again if I'm in need of vehicle work
The team at Auto Logic are always very friendly and do their best to take care of my car. I sometimes wonder if I could find a better deal someplace else, but I keep coming back because of their expertise and friendliness. I've never left with a problem unresolved and the cost estimates are always
I appreciate the in depth explanation of the repairs needed and the willingness to discuss the best plan of action.
Great work. Great people.
Perfect, thank you.
Always friendly and helpful.
Everyone at the shop are courteous, helpful and professional. The work was done on a timely basis. I submitted a question about my bill and got an answer right away. I had a good experience. Thanks,
Great service!
Thanks
Excellent service and the nicest people!
Took longer than expected but love auto logic!!!
Very satisfied. Would recommend
The customer service was top notch. The mechanic knew what he was talking about. However, after the fact, I realized they overcharged me for the rear brake job that was recommended.
great as always!
I went based on a recommendation from a friend and it lived up to their description as a great place to have work done.
Quick and reliable service!
Excellent, friendly and trustful people and service!
Shuttle service is an excellent benefit. Always happy with work done at Auto Logic.
Very pleased with the customer service and work done!
One of the Auto Logic mechanics rode along with me to ensure that the noise I heard was indeed the problem I thought. All of the possibilities were clearly laid out for me and the repair was performed in a day. I was very pleased.
Excellent timely work! Highly recommend
I most recently had the tires replaced, wheels aligned, oil change done and spark plugs replaced. The good folks at Auto Logic took the time to work up estimates for different tire options, spent time to answer my questions about the different options and then scheduled and completed the work at a time that was convenient for me. I have taken my car to this shop for a while now and am quite satisfied with their work and the way they work with and treat their customers. I am a 2010 VW Passat owner.
I love working with Marianne and Bo and all the technicians.
They are awesome. I would not buy a car that they would not work on!
What I thought was a serious, budget-breaking problem with my car turned out to be a simple fix. Auto Logic fixed my car faster than anticipated, tested it multiple times, and even suggested future repairs to be done when I see fit. And they only charged for the service fee! Happy to have them around the corner.
I was impressed by the efficiency of the estimate and repair. I found the management very caring and friendly. I will be going there for all my future maintenance.
Great
The customer service at Auto Logic is top notch. Super polite and they took care of me right away!
Great service
Thank you AutoLogic! Once again, an outstanding experience.
Superb service, as always at Autologic.
My car was to be fixed during the snow storm, and we talked about how it may not be completed due to changes in the schedule. This was absolutely fine by me. To my surprise the team completed the work on my car only hours after I had dropped it off. Because of the uncertainty of being able to pick up my car, they left my key in the lock box so that I could pick it up when I was able to. Great communication and extremely helpful. Thank you so much!
The repair person didn't explain why the follow up recommended services were needed. He didn't take time with me.
First time customer, AutoLogic team was great. Even ran out to the store to get a new battery for my remote when they did not have my size in stock.
The folks at Auto Logic are always honest and forthcoming when giving repair estimates. I've used them several times, and they always do good work and are usually able to fit me in in a timely manner, even when they're busy!
I got the car in at 8 and it wasn't done until 6. But it was after the snow so they were likely backed up with a lot of business. But everyone was friendly etc. enjoyable to talk to. no pressure to have unnecessary services as others do. I'm happy. Thanks,
Great customer service. Very happy with the work that was done. Car has a new lease on life.
This service was done for my daughter. She was very satisfied
Excellent mechanics and clear explanations from the front desk folks. All work and charges discussed and agreed upon. Highly recommend them. Trust them with my new Prius!!
Great customer service.
awesome
Always very nice and I feel their costs are fair. I feel confident that they would make it right if there is ever a problem.
Auto Logic is a shop with skilled, honest, and friendly staff. It is the only place I go to have my cars repaired.
Good experience. Thx.
They were awesome from start to finish. Friendly, fair, and trust worthy. Can't ask for anything else.
the best
I am a retired Master mechanic, so it was important to me that Auto Logic knew my car well enough to minimize the cost and answer my questions. They diagnosed the problem with my BMW and took the time to address my technical questions. It was clear to me that they were very knowledgeable, thorough, and experienced in their work. Frankly, it is hard to impress a career auto technician like me, but they've succeeded. I would highly recommend them.
Auto Logic provided excellent service. Thanks all!
If you close at 6, it would been nice to know the car wouldn't be done until 6, I figured end of day would mean it would be ready by 5, especially if it was dropped of at 8 AM.
A very caring, friendly and trustworthy group at Autologic
Just love AutoLogic. Really happy to have developed a relationship with this shop.
Best auto shop in town, thanks a lot!
I trust the shop and have been a loyal customer.
Always a great experience. It means so much to have an auto shop I can trust -- and where the folks are so friendly that a usually mundane errand is actually enjoyable. Thank you!
Friendly and eith good communication about delay
Very nice people
Just helpful
I love you guys. Everybody is so nice and easy to talk to. Your service is so good it almost makes me wanna open up a Yelp account just to give you an amazing review. Thanks for everything!
Good job as always
Just a state inspection.
Auto Logic has provided excellent service on my cars for almost 10 years. Everyone there, from the front desk to the mechanics, is very knowledgeable, and good at explaining the work needed. To me, the word that best characterizes Auto Logic is 'integrity'.
I have alway been treated with respect and treated as if I were family. But, beyond that I always gotten good service, my car was repaired and ready when they said it would be; if not they let me know as soon as possible. I have been using Autologic since 1993 and would not use anyone else. Great people!
Always very pleased with AutoLogic. Reason car was not ready when promised was fault of the autoparts supplier who sent the wrong part, not the shop - I think.
I have been a happy customer of AL for years. Work was done ahead of schedule. Care to communicate because I am hard of hearing. Breakfast offered!
I was in a bind two days before Christmas, stuck in Carrboro with a car too dangerous to drive. The guys worked me in and did a fantastic job. I was on my way back to Raleigh by lunchtime.
This is my favorite car shop. Honest work well done and fairly priced. No pressure. Very flexible. Stand by their work. I ve been going here for years.
A part was replaced without contacting me first. In fact, it needed to be done but I should have been contacted. I understand this is not typical and assume this will not occur again.
It is always such a pleasure to come to get my car serviced. Bo and Mary Ann(e?) are delightful and treat everyone with the greatest respect. I also had the pleasure to chat with Scott who was patient and thorough.
All work was done to customer's satisfaction .
Thanks all , when I needed repair they supported me.
Honest, quick, and courteous
I am absolutely satisfied with the service rendered by Auto Logic and would recommend whole-heartedly. The place is a gem. I only wish it was located in Durham where I live and not in CH!
AutoLogic is an excellent place to take your car. The only downside is that I believe that they may lean toward recommending unnecessary repairs
The staff is courteous and inviting. The techs are customer friendly and highly trained. You really get what you pay for.
Very satisfied with how quickly they were able to repair my ailing car. I sputtered in mid-morning without an appointment and drove home in a smoothly running vehicle at the end of the day.
Thank you!
I am so thankful Auto Logic is in Carrboro and very convenient to have my car serviced. Everyone is very respectful and helpful. Highly recommend.
Car brakes evaluated.
Very good experience!
In short it was great.
We have relied on Autologic for over 12 years to make sure our cars are safe and in excellent driving condition.
Seemed very reasonable. Work performed timely.
Lots of cool stuff there. Nice people. I will go back when needed
This was my first time in, and it was great. Affordable (you know, relatively speaking), no extra charges, made sense, I felt respected (not a given at any place having to do with cars). All around, this is definitely where I'm staying for the next while.
Satisfactory wheelbearing replacement done with OE parts. Working great.
As always perfect.
Trustworthy and good communication. I m ha
Excellent. Will be coming back.
Diagnostic costs explained upfront with permission asked to proceed. Discussed repairs needed once diagnostic was complete. Helped strategize on what was utmost important to complete now and what could wait.
they get straight to the point, set up date and time needed to complete work, call if anything changes and final bill is inline with prior estimate.
They did an excellent job replacing my breaks.
Auto logic was great, as usual!
It was great! Everyone was respectful and honest!
Auto Logic is always reliable, both in service and pricing, and this time was no exception. Great customer service.
My car is driving so much better and the wheel balance is great.
Great
Marianne was extremely nice, and was very helpful throughout the whole process of my repair. The price was unbeatable. I'll definitely use Auto Logic again.
I thought the service was prompt and the price was fair, but next time I would prefer a more thorough explanation of the itemized receipt. I ended up paying less than the cost on the receipt and was happy, but confused.
Cheerful professional service. We have had our vehicles serviced at this shop for over 30 years and have always been happy with every aspect of the service.
I ve already recommended AutoLogic to friends my Honda Fit and I will be back!
I was told that I need to have my taillight replaced before my car can pass the state inspection. The staff treated me with respect and try to get me discounts on labor and cheaper parts that still work well for my Honda. I am very satisfied.
Very professional and responsive to customers!
love Autologic, very trustworthy, dont want to go anywhere else
Shop worked well on securing non-local part and kept me informed at each stage.
I would be hard to imagine a better relationship, on the personal and professional levels, between us and the wonderful people at Auto Logic.
Auto Logic is a great community car repair shop. I am a loyal customer.
Bo is great; Mary Ann is fabulous!
Amazing experience! Heard that they were great for women who may be taken advantage of. Enjoyed having a woman in the shop and did not feel confused or misled at any point. And my car was ready 2 hours earlier than promised on the very busy Monday after Thanksgiving. Definitely coming back!
excellent service, great bunch of folks there, very happy.
They put on new tires and aliened them.They fixed the lock on a door. However, Bo said they had changed the oil and lubricated but the charge for fresh oil and lub. were not stated on the bill. If they did those two things then I owe them more money.
Very helpful. Transparent about issues with the car.
The issue wasn't obvious so took longer to detect but ultimately they were able to figure it out.
Always a good experience!
I feel comfortable knowing that I will not be ripped off! Thank yoU!
Good work as usual.
Auto Logic is great. They care about their customers and their customers' cars!
As usual, the staff answered all my questions and completed the work requested in a timely manner.
You guys were great. Everyone was friendly and my car was fixed quickly. Thanks!
Thank you for your great customer service, as always. Thank you for being so flexible to meet our needs and for being extremely friendly and courteous in the process.
This is the third shop I ve taken this car to, and they finally fixed it. And it didn t even cost that much. Excellent mechanics and very friendly. They are a true find and i will use them exclusively now.
Oil change
thank you!
The best!
Excellent service and work. My go-to for car repairs.
As usual, the oil change experience was superb to include tire rotation, fluids, etc.
A pleasure.
Would take car again
Excellent shop.
Honest competent people
As always at Autologic, my recent experience could not have been better.
Excellent customer service and I love the shop decor!!!
Excellent Service, thorough inspection of the car, Great people
The shop was very warm and welcoming. Scott and the team made it very easy to schedule an appointment and the work was completed on schedule. Upon finding out I was new in the area, they even offered tips about things to do.
I Love Autologic!
Friendly staff, honest diagnosis/quotes; only complaint is it wasn't done when I was told it would be; overall good
Best, most honest and true blue shop ever.
The staff was very personable!
First time customer, will come back
Friendly and quality work!
All good!
They were great and communicated everything that was needed and did their best to keep my cost down. Marianne was wonderful to deal with. I would recommend them to anyone!
Great service!
Although the shop schedule was booked solid, Auto Logic went out of its way to service my car before I left for an unexpected road trip.
Auto Logic is a great place to get your car repair. Folks are so helpful and welcoming. We have been using Auto Logic for over 10 years and believe they provide excellent service.
Great visit, friendly service, as usual.
I have used Auto Logic for 20 years with complete satisfaction about repairs and dealing with office staff.....Happy
We have used Auto Logic for many years and have always been pleased with their work. They have always taken very good care of our cars. They are also terrific people and they pay their staff a living wage! Autologic is the best!!!
Everyone was very friendly and professional. They made me feel very comfortable
Everyone was super friendly and helpful, recommended a body shop for me as well, and even drove me home! So kind
Really appreciate being able to trust a shop after moving to the area. These people are doing great work.
Always pleased with the work!
As always, a great experience. I always know how long the repair is expected to take and how much it will cost. Thoughtful, careful and smart service.
Auto Logic is great. They're very good at differentiating between must-do repairs and can-wait repairs and do not pressure you to do anything you're not ready to pay for. They are up front about pricing and very thorough in their work. I would definitely recommend taking your car here if you need work done!
Firs ttime at your shop. I'm impressed with your services.
The timing of pick up was an honest error. No harm done.
As always, everything good.
Excellent service and nice people.
Great communication, great staff, definitely coming back!
I feel, as many do about AutoLogic that one gets premium and honest service at a premium pri
Thanks for being so awesome!
Great service as always!
Thanks for fixing my car :)
Good diagnosis of issue.
Knowledgeable, prompt and friendly service as usual.
No issues. All good.
Good experience. I may still have small oil leak. Keeping an eye on it.
I have gone to Auto Logic for around 10 years now to get my car inspected. The entire staff has always been kind and courteous! The staff is even friendly outside the shop around town and on the softball field!
I trust these folks to do a great job!
I have SO much respect for the folks at Auto Logic. They go out of their way to be clear and pleasant to work with. I'm very impressed with them!
Auto Logic, Marianne and all the guys are absolutely first rate. They are always friendly and engaging, know what they are doing, and very helpful in guiding customers to options that save money. They are honest in describing when there are repairs that are not necessary. Like a fun visit to Grandma's House!
Two thumbs up!
Very friendly front desk and professional quality repair. Strongly recommended!!
Love the people and feel they are very professional!!!!
Great customer service! Maryanne is super nice and really really sweet. The whole team was very nice to meet and my car is in tip top shape
This was my first time with you, and I'll be back for all my repairs. I was impressed with all aspects of the service, as well as the friendliness of the people I spoke with.
I am very happy to have found autologic. My car is about 10yrs old so things are starting to need replaced and it's nice to have a place I trust to turn to.
I have done business with Auto Logic for many years. They are always very courteous, informative and professional. Kudos!
Everyone was very accommodating.
I love this shop and have made it my go-to, however, my most recent oil change was frustrating. The car was not ready on time, which I understood, however my dashboard was not reset properly therefore my tire pressure monitoring system malfunctioned about 20 minutes into a road trip after picking up my car. I know the computer system in cars can be tricky, however, this was a bit frustrating to me as I wasn't sure if there was actually an issue or if the system had been set incorrectly. Also, the employee who test drove my car did smell like cigarettes therefore there was some smell of tobacco in my vehicle. I will still continue to use this shop, but wanted to let you know for future customers. Thanks!
Though I ended up having to return to fix an issue, everyone at the shop was great and explained everything in detail and when I did take the car back they did not charge me anything for checking it back out and trying a few things to make sure the first repair was the right one. I will definitely return.
Always love taking our cars here!
Fixed my starter. Fair price. Good work
Auto Logic is wonderful, a pearl of this community. Most people I talk to have had the best of experiences, and trust the mechanics immensely. The repair prices are expensive, but worth the investment for major repairs, even with tight budgets. At times when we have tried to go elsewhere for less, we have ended up with poor workmanship and significant personal time lost doing damage control. The shop is very friendly and the mechanics very generous and professional with sharing information about their assessments. Would definitely recommend!
Excellent customer service.
Great service!
Great, as always.
Auto Logic is my neighborhood mechanic. They're great and as members of the community, I can better trust their recommendations.
Personnel had a plan and quickly identified the problem, communicating clearly what steps they were taking. They clearly knew what they were doing. Everyone was very polite. I would definitely go there again.
Always a pleasure going to Auto Logic. The service is high quality consistently, the people who work there are true professionals. They are smart, knowledgeable, and totally trustworthy.
Other than a long wait to get vehicle into service bay, even with an appointment, I'm very impressed with Auto Logic. They are my go to mechanics.
always top line work and priced accordingly
I love Auto Logic and will always keep coming back!!
This is a high quality shop with a friendly staff.
I submitted an online request for an appointment to have a pre-purchase inspection done on my vehicle and to have an issue with the trunk lock addressed. I received a fast response and made an appointment to have the vehicle inspected. Everybody that I interacted with at the business was wonderful and very professional. The trunk issue was resolved and the car inspection went great! I will definitely be going back for the usual maintenance and if I experience any unforeseen car problems in the future.
very satisfied with service
I used to take my car to the Honda dealership and my experiences at Auto Logic have been FAR superior! I have recommended Auto Logic to several of my friends
This is a great shop! I recently moved to the area and Auto Logic was able to correct a previous shop's work that caused many issues with my car. They have since been my go to shop!
As always. Great job
Car works. All is good.
As always, my experience at Auto Logic was friendly, professional, and successful.
I'm so glad I took my car to you all
Great job as always! Thanks!
We will come again.
They make a point of paying their employees a living wage, and that same ethos is reflected in the way they treat their customers.
Super friendly staff and they did a great job!
Fantastic 1st time visit. Reasonably priced and great customer service.
Everyone is always super friendly and helpful at AutoLogic.
Great experience
Although the repairs that needed to be made to my car were a result of a technician error from a previous repair at Auto Logic, I really appreciated Auto Logic's honesty in telling me that this was their fault and making the needed repairs free of charge. I understand that all technicians make mistakes (nobody's perfect), and I will still continue to bring my car here in the future due to your honesty.
Excellent service as always! So glad to have found a reliable repair shop with great communication and commitment to quality & community!
Great people and very friendly - Honest work
Loved the free soda!
I have been coming to Auto-Logic for years and wholeheartedly recommend the service. The staff is professional and friendly, and they have taken good care of two cars over the years. Explanations are thorough; prices are fair; and the work is excellent and done right the first time. Thank you!
The service that I received was excellent.
Great experience, work, and solid customer service.
I feel like the folks at Auto Logic really know me and boy, do they know cars! I totally trust their work and recommendations.
As usual...the staff are great and always treat me very well with good information to help make decisions
Everyone we interacted with was friendly and seemed knowledgeable. We didn't feel forced into unnecessary repairs and it felt like they wanted to do what was best for both the car and our wallets.
Scheduled Maint. Always a pleasure, made to feel like family and first rate work. The best.
Great shop, great people who treat everyone around them right.
I totally trust the folks at Auto Logic to keep my older Subaru in tiptop shape. They are easy to work with, explain everything, and never do anything that doesn't need to be done.
These guys are always good.
Great as always!
Professional in their customer service, excellent work.
AutoLogic is a fabulous shop: they are up-front about costs and options, prompt with their work, and helpful.
I have used them for twenty years and am very satisfied with them.
Auto Logic is always reliable. I've been going to them for a number of years and would highly recommend them.
Autologic is awesome!
I've always been treated with respect at Auto Logic.
I have been a customer of Auto Logic for 15 years and have always been extremely satisfied with their work, communication and all aspects of our interactions.
Auto Logic is great. After trying to save money at other shops I'd rather get it done properly the first time at Auto Logic.
Thanks!
Courteous service. Work done right the first time.
Auto Logic performs solid work at decent prices and treats everyone with respect. However, the timing of the work done/how long they will need the car could be more clearly communicated. Also, they could call more promptly when the work is finished.
good service
It was my first time here and got a good experience. Even though they don't really work with out of state tire warranties, they worked with me and said they would try to get the warranty. Tire alignment is great now and car is driving well!
Excellent service and response. Offer to explain or walk me through anything I had questions about. They provided me with their opinion on prioritization of the items that needed to be fixed, and there was no pressure to do it all. Wonderful service!
This trip was just for standard maintenance except for the dead mice in my AC! They found the mice and got rid of the smell. Good job!
They identified the issue I was having and fixed the problem as estimated.
Great reliable service
Thanks.
the only issue I had was they neglected to reset the computer so I had to go back cuz it was still giving me a repair message
Very nice and helpful people. Will use again and refer others. Thanks-
My most recent visit was for a state inspection--so cut and dry. But I like that AutoLogic staff are friendly, communicative, and clear.
I really love this place and trust the mechanics. I know absolutely nothing about cars and I feel like I'm well taken care of there.
Most recently I went in for a simple state inspection, but the folks at AutoLogic are always kind, specific, friendly, patient, and very informative.
Great car care, I trust you guys
Everyone at Autologic is a joy to deal with! Thank you for all of your help.
Great car care, I trust you guys
Excellent service as always
With Auto Logic, you get what you pay for. A very reliable service, for a above average price. Their quality of service is dependable.
Work was completed on time and with their usual professionalism. Great mechanics and front desk service.
I got a second opinion on the work I was told needed doing. I was given a totally different list of immediate jobs to be done. The price for essential work is half that of Auto Logic. I won't be using them again.
This is a superb auto repair shop. Very helpful in informing customers. And always excellent service.
Everything was done exactly as I had hoped....
The diagnosis was in line with what I thought was wrong.
Very happy.
The team was very respectful and I believe treated my car with the upmost car. Communication was good at first, but I seemed to have to initiate calls to get updates towards the end. Clear communication was not made as to when I would get my car back, which made it a little stressful to organize transportation. Overall, I am satisfied and would return for future service.
Very friendly
friendly excellent service.
Excellent service.
Always professional, honest, and will answer any questions.
Best auto shop in town. I wish the prices were a little lower, but I never feel like they are pressuring me to do extra work on my car.
Bo was helpful and courteous as always. The work was done faster than I expected and the price was less than expected. Auto Logic never disappoints!
Great expertise and quality of repairs. Great service. A little pricey, but glad the mechanics/staff are paid well.
Whoever is up front greets you with a smile, regardless of how busy they are. In over twenty years, there have only been two times when scheduled work could not be completed by the time they said my car or truck would be ready, and they went out of their way to make it right.
Always a pleasure working with Auto Logic. They always provide knowledgible information.
If this shop closes I am screwed.
I've been going to Auto Logic for years- all four drivers in my family have, and we rate Auto Logic an 11 on a 10-point scale!
The folks at Auto Logic are great. they always explain what's going on to better assist me
Just an oil change and minor cosmetic fix, went fine.
I'm always pleased when I bring my car to Auto Logic.
Good experience
As always, this is the most professional, competent, and efficient shop I've ever worked with. I literally can't think of a way to improve the process. Thank you, Auto Logic.
My car is a very old mercedes that didn't appreciate modern ceramic brakes when first intalled. The folks at the shop were wonderful about working with me to find a solution.
Good, friendly service; everyone is organized to give their best. I love the customer shuttle service also. I like the way the front desk tells me what's up.
Excellent shop - happy to return in future
Auto Logic is my go to auto repair shop. They are friendly, knowledgeable
Excellent as usual.
Everything was great!
Wonderful people who accommodated and entertained my newborn
AutoLogic always fixes my car with a minimum of fuss and explain what they are doing clearly.
As always, very satisfied with my experience at Auro Logic.
Keep up the great work!
My husband and I are totally pleased with all the service we've had at Auto Logic.
Great customer service.
Great at both customer and technical service. Additional (and in my mind unnecessary) service was recommended, but it was not a hard-sell, and they were gracious when I politely declined. Overall excellent experience with the service.
Great service, quality work, professional, and fair pricing.
Prompt, courteous, thoughtful and thorough. I recommend them highly.
We are always happy with service at Autologic.
The people at AutoLogic are very friendly and always ready to provide the best service possible. They make sure to clearly explain the identified repair needed and how the work will be conducted. I always feel treated with transparency and trust with AutoLogic.
I feel that I can trust what is told me at Auto-Logic
Auto Logic can be trusted to diagnose correctly and recommend only what is needed to solve a problem and maintain my car successfully. Much appreciated.
Garth was very communicative about the problems with my car, which needed to be fixed ASAP and which could wait, the effects of not fixing, etc. I appreciate that he made the effort to explain it all to me, and I felt complete ownership of the decision to do the work. There are cheaper shops around, but I wouldn't trust them after my many good experiences with Auto Logic. Because more work needed to be done than was first expected, I had to wait a few minutes, and chatting with Marianne is always a pleasure.
Great experience, though seems pricey
Love AutoLogic!
Always have a good experience. The best surprise is no surprises.
Happy with the service
Great Service! Very caring owners who go the extra mile to learn about their customers needs. Would highly recommend especially for folks who are not familiar with auto internals - rest assured they will only perform needed repairs.
This was my first time at Auto Logic, and it was a wonderful experience. They made an effort to keep costs low, explained all the repairs to me, and even had my car ready early. I will definitely be going back. Everything about this experience couldn't have been better.
Very hospitable and communicated well
Always a good and fair experience.
I felt the price was high but the service was completely correct
I always feel that Auto Logic treats me with respect, tells me exactly what is going on with my car, and doesn't hide anything. I trust them to tell me the truth. And they are all so nice and welcoming! It is a pleasure to take my car in, and not a drudgery as it has been at other shops. Thank you, Auto Logic!
I've been coming to AutoLogic for over 30 years. Their advice and work is always reliable and cheerfully offered!
This was the first time I used Auto Logic and I had a very pleasant experience.
Auto Logic and I go back a long time, 4 cars, I think, and I keep my cars for a long time. I have always been happy with the work and the people. This time was no different.
thank you
Really enjoyed the friendliness of both Marianne and Bo and the overall vibe of the shop -- I will be back for future maintenance and servicing!
Always helpful and informative
People you can trust to help you when you need it.
Excellent service as usual!
I still feel like a new customer I've only brought my car in twice. Believe or not, I like bringing my car to AutoLogic. Every other shop I've ever visit I've felt like I have to be on my guard, watching for overcharges, watching for nonsensical charges, watching for work being billed that doesn't need to be done. In short, always watching and ever vigilant. I don't feel like that at Auto Logic. Bo and Marianne are great!
Great people, great service!
It was great!
I love this shop.
Friendly and professional
My husband and I depend on Auto Logic to maintain our cars, to advise us about anything automotive, advise us about our next car purchase. They are honest, forthright, try to work with our schedules, all around good people. I recommend them highly. Also I like their logo and their shopping bags.
Auto Logic is a great repair shop. They always explain the issue very clearly, and don't try to upsell me with other work like some shops do. I highly recommend them!
This service is good. Staffs are really nice.
You guys are great!
Autologic is the greatest car garage I have ever dealt with!
Honest. To the point. Total pros.
Friendly, helpful, and quick service to get my car's air conditioning working
my only concern was that I had to call to find out my car was ready at the time it was promised. I asked about it when I called, and they said it just came up as ready. So, no issues. Just wanted to know that in the future that the texting feature was working. Also, it seemed like the oil change/tire rotation was more expensive than other places, however, the dates and miles until change are spaced out more, so I suspect equivalent.
Even though the original repair was incorrect and my car was in the shop 2 days longer, I was 100% satisfied with the service and professionalism of the shop. Your shop was recommended to me after I had a terrible experience at the dealership. I could feel the honesty of Auto Logic from my very first phone interaction. I plan to keep my 2008 model car a few more years and gladly look forward to returning for future repairs. Thanks!!!
In my experience, courtesy and competency.
Always a great experience with the Auto Logic team! Marianne is always delightful, as are Bo and the rest of the squad. Thanks for taking care of my old car and keeping it on the road.
The cost was more than I expected (having had this repair done before for less) but everyone was super nice and the repair was done quickly!
Treated professionally from start to finish, the work was done in a timely manner, and the cost was extremely reasonable. I'll be going back!
Confusing, no 'work' performed but checkup, nonetheless, car runs more poorly than before, stalling out regularly and fuel pump/injector not functioning properly.
Always a great experience!
I had a good experience. I needed a state inspection and an oil change, so nothing intense was done, but I have been happy with the other work I have gotten done on my car there.
Great, friendly service. Will definitely be returning.
From start to finish I was very impressed. The online reviews on yelp (IIRC) were what lead me to Auto Logic, and they were spot on. The only place rated higher in the area had mostly oil changes and the like for work done. You can get that anywhere. What I cared about was getting major engine work done at an affordable price, and that's what I got. Everybody at Auto Logic were super nice and friendly too! Literally no improvements I can think of. I'll certainly be coming back in the future, and recommend Auto Logic to others looking for a fair, professional mechanic shop.
I love Auto Logic! The first time I came I had been to Pep Boys earlier that day, and they showed me a $950 bill estimate... I left and came to Auto Logic, who performed a $350 service and made me feel very comfortable.
Always have a great experience at this shop. Great people with better customer service.
It is a nice neighborhood auto repair shop. You are treated like a family there.
Great, as always. I will continue to come back.
I've been here only twice. Both times I was told I'd be called when the car was ready. Both times I ended up calling late in the day and was told it was ready. So maybe it would be better not to create that expectation. Otherwise, I'm satisfied with your work and service and will return.
first time using auto logic. will be bringing in my two cars baded on my experience
It was a state inspection, not a repair, but Auto Logic provided its usual outstanding service.
As always Auto Logic performed the repairs in a timely and friendly fashion
Really pleasant experience!
Good experience
Always happy with Auto Logic. I have been going there for years and will continue to do so. They are part of the community and shopping local is important to me. Finding a shop you can completely trust is worth every penny.
Great as always.,have been a customer for 25 years or more; wouldn't dream of taking my car anywhere else.
Have worked with the folks at AutoLogic for years. Today's experience was totally consistent with the care and excellence that keeps me coming back.
Great!
The folks were very friendly and approachable. I really appreciate the low/no pressure environment, and the general philosophy of wanting to keep old cars on the road. It makes me feel more comfortable and less self conscious for driving an old clunker, and therefore more likely to get it looked at and maintenance performed.
I was very discouraged about my car's condition when I described my car's condition on the phone. I was surprised by the positive response I received over the
phone expressing a 'can- do'
attitude.
I'm always treated well.
Prices tend to be high.
Rock on!
good experience
We've used Auto Logic for many years and appreciate the service we've gotten.
Very happy. Please keep up the good work
Very friendly, great customer service and I appreciated how thoroughly they explained my situation, however the labor expense was pricey. $293 labor fee to replace the front brakes, which took about two hours, maybe less (When I called to get an update they said it was already done!). Also, about a week after the brakes were replaced, the grinding returned, which was the original problem.
They are great!
They are great
Autologic is the best - friendly, fair, and fast. Also Bo doodles are cool.
Terrific people, good work, good price. All good!
always friendly and knowledgeable and willing to explain what's going on with our cars.
Great emergency service on a dying battery. Had it diagnosed almost at closing time. Replaced battery early the next day. I've already recommended AutoLogic to friends in the past.
Fantastic work as always. You guys are canonical examples of the finest craftspeople at work. Thank you for your wonderful work! One thing that might be nice is developing an app (like the Domino's app) that describes the stages the car is in and dings when the car is ready. Might not be worth the hassle but just a thought.
The staff are extremely pleasant, and, as far as I can tell, the work performed on my vehicle was high-quality. My only criticism is that the price seemed rather steep compared to what I've seen elsewhere for the same service.
I highly recommend AutoLogic!
Great work, as always.
I always feel like I am treated well and with respect. My hunch is that there are cheaper options out there but I always trust the work that Auto Logic performs on my car.
Work is always done well and on tim
My car was ready before promised. The price was as quoted. I trust the staff at Auto Logic!
We love having Auto Logic look after our truck and car. We trust their word and their work and we love supporting an independently run small business that pays its employees a living wage. Thanks for being different than so many generic auto shops out there!
The people at Auto Logic run a very busy repair shop. The technicians make good notes on the repair tickets to explain what they did in terms I can understand. They go out of their way to deserve the trust you have in them.
I love AutoLogic! Super trustworthy establishment, I wouldn't go anywhere else.
We love Auto Logic. We live in Durham and drive to you every time we need anything for our cars. Friedly, personal customer service that is genuine. Totally trust the work and recommendations!
Great as always.
They took care of things very well and I like the group as people too.
I went for my car inspection and everything went smoothly. Thanks!
Professional and friendly, in a personal way.
Highly recommend.
Great shop with staff that are always pleasant and clearly love their job.
I actually enjoy taking my car to the shop! The people at Auto Logic are great - clearly experienced but also friendly neighbors. You pay a little more there, but I feel like that money is returned doubly back when I get my car fixed right every time, without worrying that I'm being sold something I don't need.
It was easy to schedule this appointment. Bo gave me several good options. The car was ready more quickly than it was promised to me. Bo walked me out to my car and carried my bag since I was on crutches!
I will continue to use Auto Logic in the future.
Great
...didn't hestitate to select the highest ratings of each category in the survey!
On time and fair price. Always for last 20 years I have gone to them. You could go have a 90,000 mile service done at the dealer who will fight you about additional work and won't agree to do the preemptive work needed for a Subaru before 100,000 miles (timing belt and water pump and pulleys replaced before it blows and causes damage) and charge you double, OR you can go see Auto Logic, and have them listen to your needs, agree with your out of state family Subaru mechanics who say its a given to having pre-emptive 100K service done, and pay half the price (and enjoy some free coffee and talking to Mariann and Bo out front before they personally drive you home and back when your car is done ON TIME). No comparison.
Always excellent, polite service. I recommend them to anyone. Great folks!
I love Autologic!!
I got my oil changed, tires rotated and balanced, and an annual maintenance check. I have been bringing my car to Auto Logic since I moved to Carrboro on recommendation from a friend and am always happy with the service.
Auto Logic provides excellent service at a fair price. They are extremely honest and trustworthy. They fix only what needs fixing and do it to the highest standards of quality.
another good experience
Always consistent, high quality, and easy to understand service and feedback
I requested an in depth inspection to identify systems requiring maintenance and repair. Inspection, maintenance, and repairs were thorough and professional. All staff were courteous, efficient, and professional.
Very helpful, thanks!
Thanks Auto Logic!
I have been going to AutoLogic for many years. They do good work and I feel I can trust their recommendations.
Excellent customer service!
I've been using Auto Logic for my repair and maintenance needs for quite a while now & I've never been disappointed. Great, honest folks!
Top notch!
Auto Logic was very thorough in the repair of my Honda. They made sure the repairs were needed and called to verify repair approval before proceeding. They were a little slower than expected with repairs - 2 full days. They did a good job though so I would go back to them again.
Great service, as always! Just got an inspection and an oil change and ordered a part, and will be back for the rest of the work another day. Happy with everything!
I got my brake light fixed and it only took about half an hour. They were efficient and the waiting area was good
They only did diagnostics this time but I will probably be back to do the actual repairs
I appreciate the excellent work
Service as usual was great. Pricing getting more expensive
Always feel that I have received value from the service that I receive at Auto Logic.
They treat you like family but in a good way. :)
This place good. Car good. People good. Good.
Have taken my cars there for 20+ years. They are great.
The team was fast and helpful.
Great service!
excellent service, courteous treatment, good price
Excellent service and fantastic staff. Only complaint is that I was there with an eleven AM appointment for a routine inspection but the car was not inspected until 5:30 PM. Therefore, I don't understand what the point of an appointment was if it was going to be kept all day anyway.
Excellent job and good at explaining what the car needed
Outstanding, professional work with a friendly atmosphere.
When I asked, they explained in detail what was going on and what needed to be done.
Auto Logic is always professional, fair and honest. Unlike some other repair shops, they really put the customer first.
A well trained, responsible and courteous team of car professionals who have over the past 9 years performed very well in keeping our cars running.
I was given clear and accurate information and treated well
Auto Logic is pricey, but I always feel respected and informed, and truly never pressured.
Great service!
Thanks, always great service!
Best auto repair shop I've ever experienced, from the technicians' excellent work to wonderful Bo and Marianne at the front desk.
The people at Auto Logic are fantastic - they really took the time to explain the repairs my car needed, and they went out of their way to check if my car was part of an extended warranty for a recalled part. I would definitely recommend them to a friend!
Excellent communication and quick repair.
6 bays. 30 cars waiting in the morning. Almost every customer who walked in the front door was greeted by name by the staff. Customers have adopted the Auto Logic staff like family. The customers (and their vehicles) are treated top notch.
Always good.
Everyone is great!
Excellent shop!
Great staff and excellent quality- love AutoLogic. Expensive but I guess that's the price of excellence.
I am a huge AutoLogic fan - and have been for years. The folks there are committed to making good things happen to keep high mileage cars like mine safe, reliable, and on the road.
Nice crew all around. Hope I don't have to come back but will if the car needs work ;)
Great folks
Got it inspected
Auto Logic is a wonderful auto mechanic/shop. They are interested in doing a good job and being creative with challenging older cars. Many thanks!
It was great
Great Service
Took my Ford in to be inspected. They were on time and did everything expected.
Excellent repair shop!
Can't say much. I've only had the car for 3 days and I don't drive everyday.
Great experience!
I love the shop and Mary Ann and Bo are great educators for car owners.
My only complaint is that my oil change meter on my dash and service light were not reset when my car was returned, and I wasn't able to reset them myself, and need to find time to go back to the shop.