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PFM Car & Truck Care

RepairPal Certified Shop
PFM Car & Truck Care
83 Verified Reviews
PFM Car & Truck Care
83 Verified Reviews
(317) 434-1137
1441 S Guilford Rd
Carmel, IN 46032 USA
Hours
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 7:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Ryan Sexton, Manager
  • Established 2010
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 43 Years of Car Repair Experience

PFM Car & Truck Care Reviews
(79 Ratings)
5
(49)
4
(21)
3
(5)
2
(3)
1
(1)
Displaying 1 - 5 of 79 reviews
08/08/18

So far, so good.

08/07/18

The quality of the labor I received shows that it was the end of the technician's day and the sooner he finished my vehicle the better. The labor does not display any signs of quality work. When I arrived to pick up the vehicle I was told they were unable to do the alignment in view of the fact that I was missing alignment bolts. The customer service rep then proceeds to tell me that usually they just go next door and buy the parts and charge the customer for them but for some reason decided against it with my vehicle. The control arm adjustment was not performed as I requested. It appears that the tech just ensured the control bolts were tightened, but the work order didn't have the instructions I provided three times. The customer service rep was unable to ask the tech to clarify his notes as he was already gone for the day. I was charged an hour of labor.

08/04/18

Only one out of three of the issues that I wanted addressed was fixed. Still have a radiator fan that only turns on when the AC is on. Still have a front-left turn signal that is not working. Did a good job with the routine maintenance work.

08/01/18

I took the car in for a coolant issue, they found one problem and I paid $500 to have that fixed. Two days later I had a low coolant warning. I took the car back less than a week after the repair and was told it would be another $500 just to see what the problem was. They claimed the issue was new however had they asked I could have told them I had seen coolant leaking on the passenger side when I brought it in the first time. I believe they found one issue and stopped looking. Had I known initially it was a $1k plus job I would have simply replaced the car. I even told them I was considering this before the first fix.

08/01/18

I am glad that I took my car for repair to PFM Car & Truck, and recommend them to everyone.

Schedule an Appointment with
PFM Car & Truck Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (317) 434-1137(317) 434-1137

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
99
Tools & Equipment
90
Customer Service
96
Customer Amenities
95

The Carmel location of PFM Car & Truck Care has been serving the local community since 2010. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “professional”, “knowledgeable”, "helpful" and “honest”. This location features a team of automotive professionals with an excellent mix of experience, ongoing training, and ASE certifications (including 2 ASE Master Techs). They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

Pull into our service drive and avoid the weather. We will check you in and direct you to our waiting room that includes free wi-fi, internet, tv, and coffee. Enjoy yourself as we take care of all your automotive needs.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA

Map
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Schedule an Appointment with
PFM Car & Truck Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (317) 434-1137(317) 434-1137
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