Close

FreeState Auto & Truck Service

RepairPal Certified Shop in Capitol Heights

FreeState Auto & Truck Service

205 Verified Reviews
(301) 918-5292
200 Ritchie Rd
A
Capitol Heights, MD 20743 USA
"I have no complaints, they have excellent customer service."
— Ed, a Verified Customer
Hours
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Charlie Kidwell, Owner
  • Established 1989
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 94 Years of Car Repair Experience
FreeState Auto & Truck Service Reviews
205 Ratings
Displaying 1 - 15 of 198reviews
10/04/18
It was fine.
09/27/18
great job well done
09/26/18
Everything was great and everyone was friendly. Car was just not ready when promised.
10/04/18
The staff is professional. They show knowledge in what they do. Would like a complimentary wash once work is done. There was residue on my car and the inside smelled like oil. A wash job and a wipe down inside would have been nice. I m even willing to pay for the service .
09/26/18
Very over priced Md safety inspection in which went past the scope of safety and into emissions.. If I'm getting a safety inspection done, why are my emissions components being inspected. Re-inspection cost almost as much and other shops initial inspection.. Being told that I need to take my vehicle back that was purchased several hundred miles away is not the answer and at the least is very disrespectful. Especially for something that isn't safety related.. You got my business once, but you won't get anymore from me.
10/02/18
Very professional.
09/18/18
They failed my car due to work that was not listed on the Maryland government website.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, October 05, 2018

We are guided by the state of Maryland and have no control of items that fail. I am sorry that your car did not pass state inspection. Charlie-owner

09/17/18
Very knowledgeable and courteous.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, October 05, 2018

We appreciate your support. please tell your friends. Charlie-owner

08/30/18
First, the shop told me that I had an oil leak. I recently had an oil change at CarMax and no one mentioned an oil leak, so that was a surprise. I decided to let them clean the engine in order to find the 'leak', but they couldn't find it. Then they made their initial repairs, but the problem was not resolved. Their next suggestion was extremely expensive and the warranty company refused to pay for it. I had to take my vehicle to a dealership, and they fixed the issue for much less.
09/04/18
They do good work
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

Thanks James, We try to be the best auto facility in the area. Charlie-owner

09/04/18
Professional and friendly staff
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

Hi Ade, I will tell my staff the compliment that you gave them. I am fortunate to have them on my staff. All have been here for at least 5 years. Charlie-owner

08/31/18
Office and shop folks were very kind and helfpul.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

Thanks Shawn, we believe communication is the key to having a successful business. I am glad we could be of assistance, Charlie-owner

08/30/18
Very impressed with the service/time to repair my vehicle.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

Thanks Lisa, please tell others about our shop. Charlie-owner

08/27/18
I truly loved my experience with FreeState, the customer service was exceptional, Ms. Brandy kept me update with full details of my vehicle repairs and what was needed. the entire staff showed excellent customer service from the driver who drop me off to the mechanic. Thank you FreeState Auto & Truck Service
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

WOW! Robin, exactly what we try to accomplish on everyone's visit. Brandy does a great job for us. I will pass the word along. Charlie-owner

08/25/18
Everyone was very professional and time was taken to make sure I understood what was going on
Reply from FreeState Auto & Truck Service
by FREESTATE4040, September 20, 2018

Thank you Shawn, Please tell others about us. Charlie-owner

Schedule an Appointment with FreeState Auto & Truck Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (301) 918-5292
Need an appointment for today? Call the shop directly at (301) 918-5292
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
89
Tools & Equipment
100
Customer Service
87
Customer Amenities
93
Freestate Auto & Truck Service has been serving the Capital Heights community since 1989. Freestate is a large, well equipped automotive repair facility that is capable of handling most of your automotive service and repair needs. The RepairPal Certified shop features a team of experienced professionals with well over 100 years of professional experience amongst them. This experience coupled with the training and great tools makes this crew capable of performing high quality professional repairs. They back their work with a 36-month / 36,000-mile warranty. Local shuttle service, rental cars, and a waiting area with wireless Internet is available for your comfort and convenience.
Details
Message From the Shop
WMDA Repair shop of the year 2017-2018 Freestate Auto & Truck is a full service family owned repair shop. We offer a free shuttle , discount towing. We have been in business since 1989 offering full warranty on all repairs. Freestate Auto & Truck Service is conveniently located in central Prince George's County. From the latest and best in tire technology from Bridgestone and Firestone to the services required to keep your vehicle looking good and running great, like Alignment, Air Conditioning, Diagnostics, Oil Changes and Brakes, Freestate Auto & Truck Service can get you out on the road quickly and affordably. Stop by soon and see why so many people consider Freestate Auto & Truck Service the one-stop shop for all their tire needs. We want to earn your business Call US today! Thank You
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ACDelco
  • TECH-NET
  • iATN
Questions Answered by FreeState Auto & Truck Service
Hyundai 2000 Sonata Will Not Start. on 1995 Chevrolet Corsica
Could be something simple. I would not suggest spraying anymore starting fluid in the car. You could cause more damage. Basically I suggest having car towed and inspected by a certified shop. Thank you Charlie. Call me if any questions 301-350-4040. Freestate Auto & Truck Service
How To Fix Drl Lights .Why Do Sockets Burn Up on 2001 GMC Yukon XL 1500
It certainly sounds like a short in harness some place. You will need to have a qualified tech look at it. Could be something simple.
I Had "Check Engine" Light To Come On And The Test Gave Code P0172, What Is It? on 1997 Volvo 850
The code on your Volvo Shows your fuel system running too rich ( bank 1). This is usually caused by a vacuum leak. Not usually a expensive repair. Needs to be tested for leaks. You are probably using more Fuel than Normal. Have It repaired more it causes any damage.
My Ac Air Used To Be Ice Cold , Now When It's Over 90° It Doesn't Blow Cold on 2000 Jaguar S-Type
Could be a couple of issues, A/C system could be low on Freon and need recharging. Also with one side not working properly it could be Blend door related ( this is the door in the dash that opens and closes the air flow) . May not be a simple repair, Have it checked out by a qualified Technician.
Are There Any Recalls On 2007 Yukon Denali Transmission? on 2007 GMC Yukon Denali
I would suggest calling the Dealer with your vin number (serial number). It is found on your registration card, on drivers door jam or at bottom of front windshield. They can tell you without going to the dealer if any recalls have been issued. The vin number is 17 digits and letters long. A recall is usually repair at the dealer under warranty at no cost. Good Luck!
My Check Engine Light And Stabilize Traction Control Light
on 2007 GMC Yukon Denali
The lights are telling you something is going on and it needs to be inspected. It doesn't mean that it is a major issue. Have it checked out by a certified shop,(not a parts store) to have issue diagnose. It is impossible to tell what needs to be done without guessing and costing money for unneeded repairs.
Intake Manifold Needs Replacing. Can I Drive Until I Can Get It Fixed? on 2011 Audi Q7
A couple of questions, Is it leaking any fluids? How is it running? Is it burning a lot of fuel? It can cause more damage if you continue to drive, it could overheat, or burn a lot richer causing internal engine issues. If this has been a good mode of transportation and you count of it as your everyday car, you should not put the repair off. It could cost you a lot more to have repaired.
Led Taillights Brake Light Not Working on 2004 GMC Yukon Denali
Check to make sure correct bulbs have been installed. If they were working properly before putting new bulbs in, retrace your steps. If problem is still occurring, you should have it inspected by a shop. Make sure you tell them what has been going on, it may help them find the issue sooner and save you some money.
My 2004 Xc70 Has 289k Km. Problems Cropping Up, Mostly Cosmetic. Fix Or Sell? on 2004 Volvo XC70
Hi Volvo, For your info, the average age for a car in the U.S. is about 11.4 years and going up. Its not uncommon to see a cars mileage approaching 300, 000 now a days. You are fortunate that you are stilling driving your car and may have time to make a intelligent decision. It does sound like you are going to be doing repairs on a regular basis ( this is taking place of a car note). I would have the car inspected by a certified shop to determine condition of car. If you have been thinking about replacing and can afford it, now would be a good time to do this.
Map
Get Directions to FreeState Auto & Truck Service
Schedule an Appointment with FreeState Auto & Truck Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (301) 918-5292
Need an appointment for today? Call the shop directly at (301) 918-5292
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.