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FreeState Auto & Truck Service

RepairPal Certified Shop in Capitol Heights

FreeState Auto & Truck Service

254 Verified Reviews
(301) 918-5292
200 Ritchie Rd
A
Capitol Heights, MD 20743 USA
"I have no complaints, they have excellent customer service."
— Ed, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Charlie Kidwell, Owner
  • Established 1989
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 94 Years of Car Repair Experience
FreeState Auto & Truck Service Reviews
254 Ratings
Displaying 1 - 15 of 247reviews
Benjamin
05/31/19
Verified Customer
Good and professional operation.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thanks Benjamin, After 30 years in business, it is always good to hear that our hard work stills pays off. Charlie-owner

Devin
05/16/19
Verified Customer
I feel confident that FreeState knows what they are talking about with vehicle maintenance. I even take my wife's car here.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

I am glad that you are comfortable with sending your family here. We will continue to earn your support. Charlie-owner

Jeffery
05/01/19
Verified Customer
The staff was wonderful and did everything possible to repair my car. I was so impressed that I would come back.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thanks Jeffery. I am glad that we impressed you. I wish we could have had better news for your car. Charlie-owner

Juan
05/08/19
Verified Customer
It was not my first time, going to the shop. But, as usual, the work was done to my satisfaction and expectations. So I have no complaints what so ever.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thanks Juan, we will work on getting that 5 star next time. Let me know what I can do to earn it. Charlie-owner

Jeffrey
05/08/19
Verified Customer
Referred to the bottom half of the server
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Jeffery thank you for the 5 star. Charlie-owner

Carolyn
05/07/19
Verified Customer
Once again I'm quite satisfied with my visit to Freestate Auto and Truck Service. Thank you.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thank you for being a repeat client. Great customers like you is how our business continues to grow. We don't take that for granted. Charlie-owner

Towanna
04/28/19
Verified Customer
Great service
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thank you Towanna, We try to give great service on every visit. Charlie-owner

Rogers
04/16/19
Verified Customer
Very likely to return, service was very professional.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thank you for the 5 star review. It is important to us that we can gain your trust and business. Please tell others. Charlie-owner

Caroline
04/22/19
Verified Customer
This is the 2nd car that I have had inspected at Freestate. The entire staff is very knowledgeable and professional. I would highly recommend.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

I am glad we could help with your inspection. We strive to be your complete shop for all your needs. Thank you -Charlie-owner

Keira
04/18/19
Verified Customer
All of the work done on my car & the staff is always incredible. This is my third car, over many years, that I bring to this shop and will continue to do so.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thank you Keira for being loyal client. We do appreciate your support. Charlie-owner

Sharryl
04/09/19
Verified Customer
Poor - won't be back to this shop.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 19, 2019

I am sorry we could not met your expectation or results you desired. It is always hard getting bad news about your vehicle. I hope you find a shop that you are comfortable with. Charlie-owner

Harlan
04/05/19
Verified Customer
Awesome service and Sandy was so honest and nice. Definitely felt comfortable having my vehicle serviced there.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 19, 2019

Sandy has been with Freestate for 27 years. I am fortunate to have her on my staff. She was Service writer of year last year for the Mid-Atlantic area. I will relay your compliment. Charlie-owner

Ogbonna
03/31/19
Verified Customer
This place continues to save me money and provide great customer service.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 19, 2019

Thank you. We strive to be the best shop possible. Charlie-owner

Jacque
03/17/19
Verified Customer
Friendly
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

We tried to treat everyone like our friends and family. (some times better LOL) Thank you Charlie-owner

Todd
03/18/19
Verified Customer
Ferrztate's staff are friendly and very knowledgeable about auto repair. The facilities are well kept. The auto servicing is reasonably priced.
Reply from FreeState Auto & Truck Service
by FREESTATE4040, July 15, 2019

Thank you Todd, Please tell others. charlie-owner

RepairPal Scorecard
92
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
89
Tools & Equipment
100
Customer Service
87
Customer Amenities
93
Freestate Auto & Truck Service has been serving the Capital Heights community since 1989. Freestate is a large, well equipped automotive repair facility that is capable of handling most of your automotive service and repair needs. The RepairPal Certified shop features a team of experienced professionals with well over 100 years of professional experience amongst them. This experience coupled with the training and great tools makes this crew capable of performing high quality professional repairs. They back their work with a 36-month / 36,000-mile warranty. Local shuttle service, rental cars, and a waiting area with wireless Internet is available for your comfort and convenience.
Details
Message From the Shop
WMDA Repair shop of the year 2017-2018 Freestate Auto & Truck is a full service family owned repair shop. We offer a free shuttle , discount towing. We have been in business since 1989 offering full warranty on all repairs. Freestate Auto & Truck Service is conveniently located in central Prince George's County. From the latest and best in tire technology from Bridgestone and Firestone to the services required to keep your vehicle looking good and running great, like Alignment, Air Conditioning, Diagnostics, Oil Changes and Brakes, Freestate Auto & Truck Service can get you out on the road quickly and affordably. Stop by soon and see why so many people consider Freestate Auto & Truck Service the one-stop shop for all their tire needs. We want to earn your business Call US today! Thank You
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ACDelco
  • TECH-NET
  • iATN
Questions Answered by FreeState Auto & Truck Service
Hyundai 2000 Sonata Will Not Start. on 1995 Chevrolet Corsica
Could be something simple. I would not suggest spraying anymore starting fluid in the car. You could cause more damage. Basically I suggest having car towed and inspected by a certified shop. Thank you Charlie. Call me if any questions 301-350-4040. Freestate Auto & Truck Service
How To Fix Drl Lights .Why Do Sockets Burn Up on 2001 GMC Yukon XL 1500
It certainly sounds like a short in harness some place. You will need to have a qualified tech look at it. Could be something simple.
I Had "Check Engine" Light To Come On And The Test Gave Code P0172, What Is It? on 1997 Volvo 850
The code on your Volvo Shows your fuel system running too rich ( bank 1). This is usually caused by a vacuum leak. Not usually a expensive repair. Needs to be tested for leaks. You are probably using more Fuel than Normal. Have It repaired more it causes any damage.
My Ac Air Used To Be Ice Cold , Now When It's Over 90â° It Doesn't Blow Cold on 2000 Jaguar S-Type
Could be a couple of issues, A/C system could be low on Freon and need recharging. Also with one side not working properly it could be Blend door related ( this is the door in the dash that opens and closes the air flow) . May not be a simple repair, Have it checked out by a qualified Technician.
Are There Any Recalls On 2007 Yukon Denali Transmission? on 2007 GMC Yukon Denali
I would suggest calling the Dealer with your vin number (serial number). It is found on your registration card, on drivers door jam or at bottom of front windshield. They can tell you without going to the dealer if any recalls have been issued. The vin number is 17 digits and letters long. A recall is usually repair at the dealer under warranty at no cost. Good Luck!
My Check Engine Light And Stabilize Traction Control Light
on 2007 GMC Yukon Denali
The lights are telling you something is going on and it needs to be inspected. It doesn't mean that it is a major issue. Have it checked out by a certified shop,(not a parts store) to have issue diagnose. It is impossible to tell what needs to be done without guessing and costing money for unneeded repairs.
Intake Manifold Needs Replacing. Can I Drive Until I Can Get It Fixed? on 2011 Audi Q7
A couple of questions, Is it leaking any fluids? How is it running? Is it burning a lot of fuel? It can cause more damage if you continue to drive, it could overheat, or burn a lot richer causing internal engine issues. If this has been a good mode of transportation and you count of it as your everyday car, you should not put the repair off. It could cost you a lot more to have repaired.
Led Taillights Brake Light Not Working on 2004 GMC Yukon Denali
Check to make sure correct bulbs have been installed. If they were working properly before putting new bulbs in, retrace your steps. If problem is still occurring, you should have it inspected by a shop. Make sure you tell them what has been going on, it may help them find the issue sooner and save you some money.
My 2004 Xc70 Has 289k Km. Problems Cropping Up, Mostly Cosmetic. Fix Or Sell? on 2004 Volvo XC70
Hi Volvo, For your info, the average age for a car in the U.S. is about 11.4 years and going up. Its not uncommon to see a cars mileage approaching 300, 000 now a days. You are fortunate that you are stilling driving your car and may have time to make a intelligent decision. It does sound like you are going to be doing repairs on a regular basis ( this is taking place of a car note). I would have the car inspected by a certified shop to determine condition of car. If you have been thinking about replacing and can afford it, now would be a good time to do this.
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What verified customers have to say about FreeState Auto & Truck Service
Would recommend to a friend
86%
Car was ready when promised
89%
Did not feel sales pressure
78%
Car was fixed correctly the first time
87%
Customer was treated respectfully
96%
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