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Ingolstadt West

RepairPal Certified Shop in Canoga Park

Ingolstadt West

52 Verified Reviews
(818) 699-9643
6933 Canoga Ave
Canoga Park, CA 91303 USA
"The staff was helpful. The waiting room was comfortable."
— Gene, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Robert Strickland, Service Manager
  • Established 2007
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 85 Years of Car Repair Experience
Ingolstadt West Reviews
52 Ratings
Displaying 1 - 15 of 49reviews
Konstantine
06/12/19
Verified Customer
Everything was great!
Anthony
04/05/19
Verified Customer
Ian, Robert and team are first class. I have been a client for over 10 years. They just get better at what they do and they keep at the problem until it's fixed. Awesome Customer service and great attitude. This great attitude is becoming harder to find with all the changes in the industry. Finally, I trust them. They do what they say they are going to do.
Eric
03/31/19
Verified Customer
Ingolstadt West is the best! They always take care of my car like it was their own.
Gene
02/24/19
Verified Customer
The staff was helpful. The waiting room was comfortable.
Eric
04/17/19
Verified Customer
Thank you!
Chris
04/16/19
Verified Customer
Great shop, haven't screwed me over yet. lol Just kidding very good guys there.
Brian
06/05/19
Verified Customer
I'm picky about my cars and typically do not just anyone work on them. Found Ingolstadt West by chance they turned out to be a gold mine. Very clean factory-trained work at a very responsible rate.
Carlos
05/31/19
Verified Customer
Great customer service friendly and very reasonable pricing.
Paula
05/23/19
Verified Customer
Always professional and very thorough in explaining the work that was performed and what will need to be in the future.
Kevin
06/28/19
Verified Customer
Awesome job!
Theodore
06/21/19
Verified Customer
They are amazing, very helpful, very thorough, they do a wonderful job explaining things. Very happy with them.
Cynthia
04/01/19
Verified Customer
The staff at Ingolstadt is always so friendly and welcoming. They explain everything very thoroughly and answer all my questions. I m extremely happy to have found such an honest and professional shop.
Greg
03/07/19
Verified Customer
Very friendly staff, vehicle is done on time, Inglostadt goes above and beyond with the entire repair process. Great shop that knows European cars very well. Definitely recommend them to anyone looking for great, knowledgable, experienced mechanics with pair prices.
Tariq
06/24/19
Verified Customer
Great work on my car!
Matthew
02/20/19
Verified Customer
Really like this shop always on time and do good work!
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
91
Customer Amenities
98
Ingolstadt West has been serving the community of Canoga Park and the surrounding area since 2007. During this time they have developed a loyal following of satisfied customers who described this shop to us as "helpful”, “respectful”, “knowledgeable”, “friendly” and "professional". They specialize in Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Mini, Porsche, and Volkswagen. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Welcome to the Ingolstadt West web site. We have specialized in European cars since our inception in 1989. At Ingolstadt West (not affiliated with Audi, VW, BMW or Porsche of America), we not only perform repairs, maintenance, and servicing, we also install and service Performance Upgrades for your European car. We carry the complete line of APR Products. Dealerships are not the only place to find a European car Master Technician. Please browse our site and feel free to contact us with any questions. Ian Hanson (Audi Master Guild, 2005) is an ASE Master certified technician and a former shop foreman of a local Audi dealership. We have 4 ex dealer trained technicians with a vast knowledge of Audi, Porsche, BMW and VW repair procedures. Ingolstadt West has been completely remodeled making it a state of the art fully equipped repair facility capable of performing 99% of dealer repairs and 100% of performance upgrades.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Audi
  • BMW
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen
Map
Get Directions to Ingolstadt West
What verified customers have to say about Ingolstadt West
Would recommend to a friend
92%
Car was ready when promised
94%
Did not feel sales pressure
97%
Car was fixed correctly the first time
90%
Customer was treated respectfully
98%
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