Close

Los Gatos Auto Service

RepairPal Certified Shop in Campbell

Los Gatos Auto Service

326 Verified Reviews
(408) 669-4079
1460 White Oaks Rd
Ste F & G
Campbell, CA 95008 USA
"I was so pleasantly pleased to be treated professionally. The service was outstanding and they kept me posted throughout. Fantastic!"
— Jason, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • John Vasquez, Manager
  • Established 1993
  • 5 Auto Repair Mechanics on Staff
  • 102 Years of Car Repair Experience
Los Gatos Auto Service Reviews
326 Ratings
Displaying 1 - 15 of 312reviews
08/06/18
Great experience, job well done, and awesome service.
10/08/18
I truly appreciate their willingness to be flexible with payment since the job was much bigger than I realized. all around, a great experience with Los Gatos Auto!
09/26/18
I was extremely impressed with the professionalism and promptness.
09/25/18
Top notch service. I recommend this shop.
09/21/18
Thus far with 3 separate visits we have been completely satisfied with the service.
09/17/18
Great work at a fair price and done quickly. Couldn't ask for more. This garage will never disappoint. I come here for decades.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 27, 2018

Hi Jane! Thank you for taking the time to let us know of your experience and thank you for your years of patronage.

09/13/18
You did well.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 27, 2018

Thank you, Mark!

08/23/18
These guys take care of you because they care about what they do.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 13, 2018

Hi Boaz! Thank you so much for taking the time to leave us such a great review. We're always happy to take care of our customers and their vehicles, but at the end of the day, it's our customers that we care about.

08/24/18
Lauren is amazing with a sweet personality. She is very informative and know how to explain updates very well. The craftsmanship on making a battery tie down for me was pretty cool. So far my issue has been fixed. I would definitely go back for anything other work needed for all my cars.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 14, 2018

Thank you, Andrew, for leaving such an amazing review! We always do our best to make sure our customers are updated throughout the course of repairs and that you understand what we're doing and why. We're so glad that you were happy with your visit and look forward to working with you again!

08/23/18
Lauren and John were fantastic. Very nice and helpful. John clearly explained repairs needed. Very clean waiting area.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 14, 2018

Hi Liz! Thank you for giving us the opportunity to become your go-to auto repair shop. We understand that car repairs are never a fun process, so we try and make it as pleasant and easy as possible for you, including keeping our waiting area clean and fully stocked with coffee!

08/15/18
The repair was expensive but seemed about normal from the people I talked to. Everything else was excellent, no complaints.
Reply from Los Gatos Auto Service
by Los Gatos Auto, September 14, 2018

Hi Elliot! Thank you for taking the time to leave a review for us, but I was concerned with your “expensive” comment, and wanted to double-check our pricing. I verified the repairs we performed for you with five different repair shops within a five mile radius and found that our pricing is in line for the area. Our prices are what they are for a few reasons: our technicians are educated and collectively have over 125 years of experience, we have thoroughly vetted all of our vendors and make sure that the parts we source for our customers' vehicles are nothing but the best which is backed up by a 3-year/36,000 mile nationwide warranty, and we have quite a bit of technology (scanners, software, etc.) that allows us to better serve our customers by being more efficient and more thorough with inspections and testing on their vehicles. On top of that, we have a small fleet of loaner vehicles that allows us to provide complimentary transportation to our customers who are unable to go a length of time without a vehicle. With that being said, repairs are a necessary burden of vehicle ownership and we do everything within our power to make it as affordable as possible.

08/17/18
The staff at Los Gatos Auto Service are fantastic! Very respectful people who take care of your car like it s their own
08/17/18
Glad to find a shop I can trust to take my jeep to. thank you.
08/14/18
Celine carefully explained the belt replacement. I have a lot of confidence in Capitol Honda after this and will be a repeat customer. Well done!
08/10/18
Excellent customer service and education provided! Very considerate and helped work with me around my personal finances.
Schedule an Appointment with Los Gatos Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (408) 669-4079
Need an appointment for today? Call the shop directly at (408) 669-4079
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
95
Customer Amenities
93
Los Gatos Auto Service has been serving the local community since 1993. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “terrific”, “awesome”, “fantastic”, “honest”, and “knowledgeable”. This location features a team of automotive professionals whose experience, commitment to ongoing training, and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
We are here to keep you and your family safe on the road. Our services include a free digital courtesy inspection.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Los Gatos Auto Service
Schedule an Appointment with Los Gatos Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (408) 669-4079
Need an appointment for today? Call the shop directly at (408) 669-4079
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.