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Autotrend Diagnostics

RepairPal Certified Shop in Campbell

Autotrend Diagnostics

55 Verified Reviews
(408) 872-9863
2885 S Winchester Blvd #F
Campbell, CA 95008 USA
"The person I talked to on the phone, Dave, was very professional and friendly. He gave me a run down of all the charges and it was a pleasure dealing with him."
— John, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Dave Kusa, Owner
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 37 Years of Car Repair Experience
Autotrend Diagnostics Reviews
55 Ratings
Displaying 1 - 15 of 54reviews
Dan
01/31/19
Verified Customer
Great service!
Janet
01/16/19
Verified Customer
They were quite helpful and forth coming in letting me know what was wrong (an obscure electrical issue) and were very honest about what they were going to do next. Yes, I'd recommend them and I will be back.
Mari
12/25/18
Verified Customer
I can't say enough good things about Autotrend. I have been a customer since 2013 when I moved to Campbell. I now live farther, in Sunnyvale but still bring my car to them for maintenance and repairs. They are honest and I trustworthy. I do not feel pressured to have unnecessary work done to my car. (Knock on wood) - My car has been running smoothly. They are very accommodating, respectful and pleasant. I highly recommend Autotrend Diagnostics.
Al
01/20/19
Verified Customer
Trust this shop completely - they tell you what you need and don t need - that s what I look for.
Dan
01/27/19
Verified Customer
I've been a customer for at least 12 years and am happy with the personalized service and attention to detail that Autotrend provides.
Becky
01/27/19
Verified Customer
We have always had great service-fast through and reasonable cost.
Brian
01/20/19
Verified Customer
Very pleasant to deal with and very professional. Work was completed on time and they answered all my questions.
Gail
01/13/19
Verified Customer
very professional and helpful. took the time to listen
Paolo
12/13/18
Verified Customer
I was told different things during diagnosis on vehicle, the engineer didn't know exact problem with engine. It felt like I was getting milked for service that might have not been the issue(cant really assume that for sure) they didnt or wouldnt tell me the exact issue. Paid for additional services like replacing spark plugs an oil change and then when I was told it was going to be a bigger fix and thought replacing the engine would be better they left everything disassembled and gave it back to me. Looked like old oil, definitely same spark plugs even had the timing belt that I was told snapped off and lost, or if it were a replacement it sure wasnt a new one. Timing chain exposed resting on frame of car, which probably fried my battery cause thats dead now too. Even if I was going to replace whole engine which I planned to do, you dont give a car back worse than how you received it.
Anita
11/08/18
Verified Customer
Thought the price for replacing windshield wipers was very high.
Al
11/20/18
Verified Customer
My car's electrical system was going crazy and I thought I might need a new computer module. Autotrend found out the only problem was a loose ground wire. They were very honest about the problem and told me immediately instead of trying to get a lot of money out of me.
Kristin
11/09/18
Verified Customer
Everything was fine.
Dick
11/21/18
Verified Customer
Great staff that treats me well. I sometimes think their prices are a bit high, but their work is excellent
Terry
10/29/18
Verified Customer
Good experience
Eileen
10/22/18
Verified Customer
Generally very professional. Kind of pricey but worth it
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
88
Customer Service
95
Customer Amenities
91
Autotrend was founded in Campbell in 1989 by Dave Kusa, and he is still the driving force behind this well established shop. Dave and his lead technician are both ASE Master Technicians who are always updating their training to keep up with the ever-changing technology of today's advanced vehicle. We found that the shop is equipped with the most current diagnostic equipment and tools necessary to accurately diagnose the Domestic and Asian vehicles they specialize in. Dave will take the time to fully explain all services and repairs your vehicle may require and guide you down the best course of action to get you safely back on the road.
Details
Message From the Shop
Autotrend Diagnostics is a complete automotive maintenance, repair, and service facility. Our ASE certified technicians are always updating their training to keep up with the ever-changing technology of today's advanced vehicles. We use only factory quality parts and stand behind all service and repairs with a 2 year and/or 24,000 mile warranty to ensure your complete satisfaction and peace of mind
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ASCCA
  • iATN
Map
Get Directions to Autotrend Diagnostics
What verified customers have to say about Autotrend Diagnostics
Would recommend to a friend
97%
Car was ready when promised
97%
Did not feel sales pressure
100%
Car was fixed correctly the first time
95%
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