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Hicks Enterprises

RepairPal Certified Shop in Burlington

Hicks Enterprises

24 Verified Reviews
(336) 515-6798
203 Adams St
Burlington, NC 27217 USA
"Kevin and his team did a great job on my car, it runs great with no problems and the price was very good for a transmission! Thanks again Kevin!"
— Antonio, a Verified Customer
Hours
Su
Closed
M-F
8:30am to 5:00pm
S
8:30am to 2:00pm
Auto Repair Experience
  • Kevin Hicks, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 23 Years of Car Repair Experience
Hicks Enterprises Reviews
24 Ratings
Displaying 1 - 15 of 24reviews
Gwendolyn
05/03/19
Verified Customer
Kevin was great, he called to explain that my car wouldn t be ready and why. I appreciated the way he explained everything he did and other things that needed to be done later on.
Tosin
04/29/19
Verified Customer
My repairs were done ok. Customer service is great, the only part I do not like is that I'm not allowed to watch my car being repaired. I'm used to watching my car being repaired but Hicks frowns at that.
Richard
04/08/19
Verified Customer
I was very impressed with Kevin and his knowledge and the quality of work he performed. The estimate and cost were the same amount and far below any quote I had received. The vehicle was completed and ready when promised. Kevin has continued to be helpful and caring and I will return for any work I need in the future.
Norma
03/19/19
Verified Customer
Respectful owner and explained details
Donald
02/08/19
Verified Customer
He was great to work with, knowledgeable, and the work was completed on time and I would return and recommend.
Gary
01/17/19
Verified Customer
Professional, thorough, and caring.
Danny
01/13/19
Verified Customer
A professional operation, that perform quality repairs
Daniel
01/14/19
Verified Customer
Kevin is very knowledgeable and professional.
Lynn
01/13/19
Verified Customer
It was everything I had hoped for. Friendly, timely and professional.
Robert
12/27/18
Verified Customer
They did a quick and clean repair. The repairs were priced about what everybody else quoted so I would say fair.
Melissa
10/11/18
Verified Customer
One of the last few HONEST auto services.
Jennifer
02/08/18
Verified Customer
Speedy service. Very reliable. Good customer service. Very friendly. He constantly communicated with us and is a nice guy.
Margaret
04/18/18
Verified Customer
It was okay.
Susan
05/25/18
Verified Customer
He did a very quick and good job.
Ivan
06/25/18
Verified Customer
I think he did what I asked him to do, but he didn't solve my problem. It was fine.
RepairPal Scorecard
87
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
83
Tools & Equipment
88
Customer Service
87
Customer Amenities
91
Hicks Enterprises has been serving the community of Burlington and the surrounding area since 2010. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “knowledgeable”, and “polite”. This location features a team of experienced and well trained automotive professionals. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental vehicles and early bird drop off are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
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What verified customers have to say about Hicks Enterprises
Would recommend to a friend
85%
Car was ready when promised
86%
Did not feel sales pressure
55%
Car was fixed correctly the first time
86%
Customer was treated respectfully
91%
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