Urb's Garage and Collision Center

(859) 439-0564
25 Verified Reviews

8:00am to 5:00pm
8:00am to 12:00pm


5880 Jefferson St
Burlington, KY 41005 USA


  • Ryan Hillenbrand, Manager
  • Established 1972
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 98 Years of Car Repair Experience

Urb's Garage and Collision Center Reviews


25 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer June 23, 2015

They offer personalized service, I have been going to them for about 25 years.

by - Verified Customer June 23, 2015

They were excellent. They found out what was wrong and they just did a great job. They're still looking for a part that wasn't a major repair so they're still helping me out.

by - Verified Customer June 23, 2015

Everything they did was perfect and I was satisfied with it. I hear about them all the time. I used to do that type of work.

by - Verified Customer June 23, 2015

They were very professional. The gentleman that I dealt with took care of me right away. The truck was in and out in less time than I thought and it was done perfectly.

by - Verified Customer June 21, 2015

I was very well satisfied with the service and professionalism.

by - Verified Customer June 18, 2015

They always do good work, they do the work in a timely manner and I never have the same issues more than once.

by - Verified Customer June 18, 2015

I like the customer service, they did what they said they were going to do. Also, they have a quick turn around and the price was the quote that he said.

by - Verified Customer June 18, 2015

I don't feel like they gave 100 percent on the work they did, they did work but ignored other issues which caused more problems to arise.

by - Verified Customer June 18, 2015

I trust them to do the work on my car.

by - Verified Customer June 16, 2015

I like the good service they have. They're reliable and they guaranteed their work. I have no complaints about them. I've been doing service with them for years. They're accommodating and I'd recommend them to anybody. I can't think of any better place to go.

by - Verified Customer June 16, 2015

They're just trustworthy.

by - Verified Customer June 15, 2015

I'm very satisfied. They are very professional and they know what they're doing. They have good facilities there. They're really prompt and they like to charge me too. I like all the people there, they're nice.

by - Verified Customer June 11, 2015

They always do a good job, they are honest and overall they are very good people.

by June 11, 2015

I like the way they gave me the information. They told me how much it was going to cost and that's exactly what it cost and no more.

by - Verified Customer June 10, 2015

I am happy with them, they are in a great location. I was recommended to them and they do very good work, I was having trouble working on my diesel. Usually I do my own work but this truck was just being impossible, I would definitely recommend people to them.

by - Verified Customer June 07, 2015

They have done an outstanding job taking care of multiple cars of ours.

by - Verified Customer June 07, 2015

They weren't able to find the issue, they fixed a random issue and charged me 400 dollars. I had to go to another shop to get the correct work done.

by - Verified Customer June 04, 2015

They are easy to work with on scheduling, they are friendly and cordial. They cleaned my car in and out and I was pleasantly surprised.

by June 03, 2015

They did good, they took care of my car. I don't have any problems now.

by - Verified Customer June 02, 2015

I like the service and prices. The service because they get back with you soon about your car getting fixed. They tell you what's actually going on and they don't charge you for things you don't need.

by - Verified Customer June 02, 2015

They do very good work, I enjoy going there because they always treat me very well.

by - Verified Customer June 01, 2015

They did the work quickly. They get you in and out, they are friendly and charge fair prices.

by - Verified Customer May 31, 2015

They do good work, they don't overcharge and they never try to upsell you to more services.

by - Verified Customer May 31, 2015

Both times they have been honest and fair, they could have charged me a lot of money as a woman. They handle themselves in an honest and professional manner.

by - Verified Customer May 28, 2015

Very good service because they got the work done quickly and correctly. They had a very good price also.

RepairPal Scorecard


Urb's Garage is a family owned and operated business that has been proudly serving Burlington and the surrounding area since 1972. This very experienced and well trained team has at their disposal the shop equipment diagnostic tools we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 12 month / 12,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "reliable", "professional", "trustworthy", "friendly", and "outstanding". A local shuttle service, rental & loner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
+ More


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


Urb's Garage has been serving you for over 40 years. We take pride in being honest and affordable while still remaining competitive. We use high quality products and the most advanced technology to diagnose and properly service your automobile. We also offer a state-of-the-art auto-body repair shop and towing service to provide you with the help you need to keep your car in top shape.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Urb's Garage and Collision Center
Check fuse they look good . Is it a groun...
If I am understanding your question and info correctly your alternator should be charging between 13.5v and 14.5v. If it is charging below 13v it's is under charging.
I have had my A/C looked at several times....
It's sounds like you are loosing freon still. Did they add dye to see if they could find another leak? You could have an evaporator core leaking of maybe expansion block going into the core. We can look at it at Urbs Garage. We have all the equipment and ASE certified techs to do the job and do it right.
I am relatively new to this. I bought this...
It doesn't mean you put it together wrong. Generally after a large repair where you have the intake or heads off you may have residual oil or coolant get into the cylinder and it has to burn off. It is very possibly you were correctly chasing the issue of a blown head gasket. It's possible you have a vacuum leak causing too much air to be sucked into the motor and causing it to run rough. That being said the only way to be sure is to have it towed to a trustworthy shop and have them look at it. Unfortunately that might be expensive but if you are in a pinch calling a shop might be a good starting point or finding someone who is willing to come out and look at the car.

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