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Christian Brothers Automotive - Broadview Heights

RepairPal Certified Shop in Broadview Heights

Christian Brothers Automotive - Broadview Heights

112 Verified Reviews
(440) 987-1047
4965 E Royalton Rd
Broadview Heights, OH 44147 USA
"I am always treated fairly by everyone there. All are honest and caring and everyone makes me feel comfortable. "
— Dave, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • David Cozart, Manager
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 102 Years of Car Repair Experience
Christian Brothers Automotive - Broadview Heights Reviews
112 Ratings
Displaying 1 - 15 of 109reviews
Dave
03/17/19
Verified Customer
I am always treated fairly by everyone there. All are honest and caring and everyone makes me feel comfortable.
Kim
04/21/19
Verified Customer
It was great!
Charles
04/07/19
Verified Customer
I took my daughter's car in fort a wheel alignment since I just installed new tie-rod ends on the car. The alignment is okay except the steering wheel is pointing slightly to the right. (Not Centered) Also, I did not get A before and after print out of the adjustment s made.
Jerry
04/07/19
Verified Customer
Christian Brothers provide excellent customer service. They go above and beyond.
Paul
03/17/19
Verified Customer
The staff is friendly and helpful and answered all of my questions. They do encourage customers to do additional work, beyond what you came in for, but weren't too pushy for it.
Laurie
04/30/19
Verified Customer
Very knowledgeable and nice.
Michael
04/25/19
Verified Customer
Staff was friendly, helpful and knowledgeable.
Douglas
03/19/19
Verified Customer
I love you guys and feel very confident in your service.
John
09/08/19
Verified Customer
I was promised for one hour. It took 1.5 hours.
Anthony
04/23/19
Verified Customer
They performed good work, for a fair price, and my car was complete when they promised.
Charles
04/22/19
Verified Customer
Mr. Hawkins was great and very honest.
Michael
06/23/19
Verified Customer
They did a great job. I had some issues w/ the brakes a month afterward and they fixed it free of charge. I wish they uploaded the info to Carfax though.
Donna
07/29/19
Verified Customer
Extremely pleasant staff and environment. Great customer service included offers to drive you home or to work during service. Appreciated the car being pulled right up to the door when I picked it up. Would definitely recommend this shop to friends and family and already have!
Michelle
06/25/19
Verified Customer
Great experience.
Jen
03/17/19
Verified Customer
The original quote was $100. That's outrageous for an oil change. I needed a filter I asked that it be there ahead of time it was not. I waited for it because Matt offered to not charge me and if it wasn't for him the experience would have been a complete loss. He demonstrated excellent customer service and was empathetic to my disappointment. However, I don't agree with paying $38 for an air filter and tire rotation is usually included. I was not happy I recently sent an email.
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
97
Customer Service
88
Customer Amenities
95
Christian Brothers Automotive of Broadview Heights has been serving the community since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “excellent”, “professional”, “courteous” and "helpful". This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Christian Brothers Automotive - Broadview Heights
Would recommend to a friend
86%
Car was ready when promised
93%
Did not feel sales pressure
97%
Car was fixed correctly the first time
88%
Customer was treated respectfully
97%
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