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Little Bros. Shell, Inc.

RepairPal Certified Shop in Brentwood

Little Bros. Shell, Inc.

232 Verified Reviews
(615) 606-7047
141 Franklin Rd
Brentwood, TN 37027 USA
"We have been extremely pleased with the service and honesty at Little Bros."
— Todd, a Verified Customer
Hours
Su-S
7:00am to 7:00pm
Auto Repair Experience
  • Avery Smith, Manager
  • Established 1929
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
Little Bros. Shell, Inc. Reviews
232 Ratings
Displaying 1 - 15 of 224reviews
Thomas
11/24/18
Verified Customer
Outstanding service. The gentlemen at the service station were efficient and knowledgeable. The service I received was above expectations.
Jim
11/16/18
Verified Customer
I was able to walk in and get my problem resolved without an appointment
Taylor Lanel Howe
11/25/18
Verified Customer
We used our MaxCare warranty for a starter replacement. The staff at Little Bros. were extremely knowledgeable on the warranty process and took away the headache of communicating with MaxCare. Their availability on the weekends was very helpful and my car was repaired the same day approval was received by MaxCare. Luckily, I only paid my $50 deductible but the bill would have been $550 without the warranty. Seems labor was overall higher than I have seen in the past, and for that, I took away a star on pricing.
Julie
11/18/18
Verified Customer
I was passing through on a Sunday when I had a tire blow out, while on the interstate. They went above and beyond to try to get me new tires Sunday evening. When that did not work, I was promised new tires in the morning. The new tires were there by 8:45am. I was on my way by 10:30am. I appreciated all of their help and assistance.
Renee
11/17/18
Verified Customer
Friendly, helpful and they knew what they were doing!
Mike
11/17/18
Verified Customer
The guys ALWAYS try to accommodate your needs!!!
Jack
11/17/18
Verified Customer
Everybody there was great as usual.
Shannon
10/24/18
Verified Customer
I was very happy with the time that was taken to explain the problem to me. However, I do feel that I was overcharged for the work that was done after asking around. I understand that it was quality work but wish it were more affordable.
Randy
10/17/18
Verified Customer
Work performed was better than expected at a great price and in a timely manner
Rebecca
10/01/18
Verified Customer
Trustworthy mechanic.
Joel
09/11/18
Verified Customer
I was assisted at a roadside emergency. The tech arrived quickly and serviced my car expertly. My car battery was dead at 6pm, a tire blew out on the way to purchasing a new battery. The tech, Jake, took care of everything, with good humor and a friendly personality. I was home by 930pm, which was much earlier than I expected. God bless you Jake, you are a good man! I hope he is a highly valued employee of his company!
Eric
09/04/18
Verified Customer
The mechanics were nice and knowledgeable. The work was done correct and quickly as well. My only complaint would be the price of larger repairs. I had a flat tire and a brake light fixed. In the car inspection, the mechanic found that I had a cracked radiator. While the price of the brake light and flat tire repair was reasonable, the estimate of the cracked radiator was too expensive. I was quoted $1100 for a radiator repair. I went to another car shop that has a great reputation and was only quoted $402 for the same repair with a 12k miles/ 12 month warranty. Again, great mechanics but way too expensive for more involved repairs
Faye
09/03/18
Verified Customer
I was pleased with the service.
Robert
09/05/18
Verified Customer
Excellent and professional service. Will certainly return and will also reward you with our gasoline purchases.
Robert
09/03/18
Verified Customer
Good work. Good service.
Schedule an Appointment with Little Bros. Shell, Inc.
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (615) 606-7047
Need an appointment for today? Call the shop directly at (615) 606-7047
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
95
Customer Service
86
Customer Amenities
96
Little Bros. Shell was established way back in 1929 and has been proudly serving Brentwood and the surrounding area ever since. This shop features a very experienced, well trained team lead by an ASE certified Master Technician. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “fantastic”, “helpful”, “professional”, “helpful”, and "courteous". A local shuttle service, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • ACDelco
  • iATN
Map
Get Directions to Little Bros. Shell, Inc.
Schedule an Appointment with Little Bros. Shell, Inc.
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (615) 606-7047
Need an appointment for today? Call the shop directly at (615) 606-7047
What verified customers have to say about Little Bros. Shell, Inc.
Would recommend to a friend
92%
Car was ready when promised
97%
Did not feel sales pressure
95%
Car was fixed correctly the first time
95%
Customer was treated respectfully
98%
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