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European Specialists

RepairPal Certified Shop in Branford

European Specialists

153 Verified Reviews
(203) 487-5851
370 E Main St
Branford, CT 06405 USA
"Have been using them for more than 4 years. Service/repairs are always done properly and charges are very reasonable."
— Susan, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • John Lear, Owner
  • Established 2003
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 90 Years of Car Repair Experience
European Specialists Reviews
153 Ratings
Displaying 1 - 15 of 148reviews
Susan
11/29/18
Verified Customer
Very helpful and accommodating to my schedule. Highly recommend
Nathan
11/13/18
Verified Customer
High quality work, reasonable pricing, and an honest business - as long as those stay true, I'll continue to be a happy customer. Thanks!
Joy
11/08/18
Verified Customer
Great crew-always greeted with a smile!
Nancy
11/20/18
Verified Customer
Excellent
Liz
11/16/18
Verified Customer
Quick, efficient work done on my car. Very helpful and courteous staff! Wouldn't take my car anywhere else!
Carolyn
11/06/18
Verified Customer
I was disappointed with the initial outcome, as it appeared no one checked the mechanic's work, or the repair history at European. I had started to build a confidence in this shop, now I am a little hesitant. I feel that another person other than the mechanic should go over and release the car, prior to customer. I hope this was a one time event as I am hoping to remain with your service.
Filomena
11/06/18
Verified Customer
Very accommodating.
Saundra
10/26/18
Verified Customer
I have a 12 year old Volvo which has only been serviced at European Specialists. It runs like new and I have been very happy with this repair shop. Thank you!
Henry
10/25/18
Verified Customer
Honest
Jim
10/24/18
Verified Customer
They provided an estimate and stood by it even though it took longer and was more difficult for them.
Tom
10/16/18
Verified Customer
So far so good
Harry
10/19/18
Verified Customer
We felt very fortunate to find a place in CT that would fix our Mini Cooper with out going to the dealer. Dealer told us we were going to need thousands of dollars in repairs, we almost traded our car in. When we found European Specialist they fixed our car and we could not be happier! Also, it did not cost thousands of dollar and we feel we can once again enjoy our mini!! Thank you European Specialists for taking great care of us. We will be back for routine services.
Don
10/16/18
Verified Customer
The repairs were done in a very reasonable time. The shop kept me informed of the repair status on several occasions. The car was restored to like new status and on top of it all it was cleaned right down to the wheels. I was very impressed with the the entire experience!!!
Janet
10/08/18
Verified Customer
The initial service done was great. I returned the car for additional work identified during the service that was supposed to take 3.5 hours. It took 2 days and they wanted to keep it for the weekend. I had to have my car that weekend and felt unsafe in the loaner given for the distance that I had to drive. They got my car back to me late on Friday afternoon after several calls but it was running very poorly. Since the reason for the noise and vibration was unclear, I didn't drive it as I was concerned about further damage to the engine. I had to cancel my day trip to the mts. on Saturday but was scheduled to work that night so I rented a car. When I returned my car to European Specialists on Monday, they mentioned having to replace some aluminum brackets. These were not suggested as being broken or part of the needed repair for which I brought it in. They were likely bent during the repair process as they had trouble removing some bolts. I feel that I should be reimbursed for the rental car ($75).
Ellen
09/27/18
Verified Customer
All good
Schedule an Appointment with European Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (203) 487-5851
Need an appointment for today? Call the shop directly at (203) 487-5851
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
94
Customer Amenities
98
European Specialists is a highly qualified repair facility that specializes in European vehicle service. They have dealership level automotive tools and computer diagnostic equipment. This RepairPal Certified shop features a staff of professionals who are committed to attending some of the best ongoing training available in the industry. This commitment also extends to serving the customer, they do this by providing a 36-month / 36,000-mile warranty, offering local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet for your convenience. European Specialist is able to take care of a very wide range of mechanical problems, including advanced programming and diagnosis. Established in 2003 by John Lear this certified shop is an excellent choice for your vehicle needs, as they also service many Asian and Domestic vehicles as well.
Details
Message From the Shop
24 Months/ 24,000 miles on repairs exc. wear items / and very few OES dealer parts
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • Chevrolet
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hummer
  • Infiniti
  • Jaguar
  • Jeep
  • Land Rover
  • Lexus
  • Mercedes-Benz
  • Mini
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • Bosch Service Network
  • iATN
Map
Get Directions to European Specialists
Schedule an Appointment with European Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (203) 487-5851
Need an appointment for today? Call the shop directly at (203) 487-5851
What verified customers have to say about European Specialists
Would recommend to a friend
95%
Car was ready when promised
94%
Did not feel sales pressure
98%
Car was fixed correctly the first time
89%
Customer was treated respectfully
98%
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