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Benton Road Auto Repair

RepairPal Certified Shop in Bossier City

Benton Road Auto Repair

42 Verified Reviews
(318) 310-8345
2250 Benton Road
Bossier City, LA 71111 USA
"They are really good. I appreciate all the help. They are very professional workers."
— Dorthey, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • James Scott, Owner
  • Established 2018
  • 5 Auto Repair Mechanics on Staff
  • 105 Years of Car Repair Experience
Benton Road Auto Repair Reviews
42 Ratings
Displaying 1 - 15 of 42reviews
Steve
05/09/19
Verified Customer
I always go to Benton cause I trust them. They're great!
Susan
04/04/19
Verified Customer
The problem was fixed, but for several days after picking it up, there was a whirring or burr sound. Now it only does it when I make a sharp turn.
Deanna
04/08/19
Verified Customer
Great customer service. Gets the job done. Thanks, James and the rest of the staff.
Delores
02/24/19
Verified Customer
They are good workers.
Alicia
03/05/19
Verified Customer
I had to take my car back in there after they worked on it! They said it was fixed & it is still not fixed! Called them & they never returned my call!! Apparently, they need a new tech! I spent $548.00 & my car is still messed up, doing the same thing it was doing after they supposedly fixed it two times!!!
Darrel
02/24/19
Verified Customer
A nice repair facility!
Jack
02/20/19
Verified Customer
Great customer service
Amanda
02/19/19
Verified Customer
Benton Road Auto Repair recommended and priced what my truck needed to be fixed. When I could not pay for all of it they worked with me and fixed just what need to be fix to get my truck back on the road. They did not pressure me to fix all of it at this time.
Andy
02/03/19
Verified Customer
Very Good
Seth
01/24/19
Verified Customer
It was good.
Gene
01/10/19
Verified Customer
Very professional, but personal service advisor helped me understand all repairs and costs involved with repairs. Kept me informed during time car was in shop. Contacted me proir to performing any repairs that would cost me any money. Best part of ordeal was the employee who helped me when I originally checked in my car upon my arrival, he welcomed me warmly and made me believe I was his only customer and his main concern was my car. If you live within a reasonable distance from Benton Road Auto Repair, and need your car worked on, do yourself and your car a favor, and take it to this business!! You won't be disappointed, and by slim chance you have any issues, the owner will step in and take care of you personally!! Can you get this at one of the dealerships??
Nathan
01/08/19
Verified Customer
They are true to their estimate. During work on my truck a heater hose broke, they repaired it for no extra charge. They were by far cheaper and more trustworthy than their competitors.
Jimmy
12/27/18
Verified Customer
Excellent service all the way around
Elijah
12/17/18
Verified Customer
Great work and very welcoming staff..take my money!!
Brian
11/27/18
Verified Customer
I was pleased with the service.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
95
Customer Service
95
Customer Amenities
93
Benton Road Auto Repair has been serving the community of Bossier City and the surrounding area since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “helpful”, “excellent”, “fantastic” and "professional". This location features a team of automotive technicians whose experience and commitment to ongoing training. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Give us a visit. We are here to offer you fast, dependable service and provide answers to any of your questions regarding quality maintenance of your vehicle. We have many highly qualified automotive technicians on staff to care for your vehicle in a timely manner. Top service and a happy customer has been a priority of Benton Road Auto & Diesel Repair since we opened our doors in 1955. Bill Scotto opened Benton Road Auto Repair in 1955 and it has continued to operate as a "family business" since that time. Bill was joined in the business by his son Dennis and later his Grandson James. The focus of the business has always been top service since the doors first opened and that is Benton Road Auto Repair's priority ever since. For your automotive repair needs, give us a visit. We're here to answer your questions and provide information needed in quality maintenance of your vehicle. Many highly qualified automotive technicians to give you the service you deserve and the care your vehicle needs. Quality Service; That is always a priority and in order to maintain the standard necessary to stay in business this long you must have quality people. Benton Road Auto Repair takes great pride in hiring top quality, professional mechanics. Most of the mechanics are ASE Certified and are experts at what they do. Owned and operated by Bill and Dennis Scotto. Top Service has been a priority to us since the doors opened years ago. We are the Area's #1 Automotive Repair Shop in customer satisfaction. Specializing in Fleet Accounts.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Benton Road Auto Repair
Would recommend to a friend
87%
Car was ready when promised
85%
Did not feel sales pressure
97%
Car was fixed correctly the first time
85%
Customer was treated respectfully
97%
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