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Brown Automotive

RepairPal Certified Shop in Birmingham

Brown Automotive

47 Verified Reviews
(205) 512-3840
5841 Service Rd
Birmingham, AL 35235 USA
"Friendly, knowledgeable, fair prices."
— Bill, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Brian Brown, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
Brown Automotive Reviews
47 Ratings
Displaying 1 - 15 of 47reviews
Jay
10/25/18
Verified Customer
All around outstanding experience. Owner and staff very friendly and helpful.
Derrick
10/05/18
Verified Customer
Brown does great work and we have given them our entire fleet.
Clinton
08/07/18
Verified Customer
Brian is Awesome! He put a new air filter system on my truck. He explained the benefits and how everything worked perfectly. Awesome dude.
Michael
04/18/18
Verified Customer
Outstanding customer service got my truck in and out quality work
Susan
11/07/17
Verified Customer
A great shop. Well-managed and all the guys are young but mannerable, thorough, and courteous. They do good work, too!
Patricia
09/25/17
Verified Customer
I thought it was ridiculous and the situation left me wondering about their competence.
Kristin
10/02/17
Verified Customer
I like Brian and Brown Automotive's work and prices seem to be fair, but getting someone to answer the phone or call you back is their downfall. My car Sat in their parking lot for four days bc no one called me back to tell me it was ready. An estimate took a week (estimate only, no work). I had to go by there after vehicle was there for two days, they knew what was wrong, but no prices at that point...that was a Wed, got the estimate the following Wed. If they could get someone to answer the phone and give timely info and updates, I would continue using them, even recommend them, but not sure if I will again? It is frustrating to have car problems in the first place, but leaving me hanging just adds to my frustration.
Nate
08/30/17
Verified Customer
Brown Automotive did an outstanding job repairing my vehicle. Brian and his crew are knowledgeable and fixed my truck right the first time. I will definitely be using Brown Automotive in the future.
Keith
08/29/17
Verified Customer
Excellent
Paul
10/20/16
Verified Customer
We have used this company for many repairs service and work has been excellent.
J.D.
10/18/16
Verified Customer
Brian was timely, clean and thorough.
Bill
10/17/16
Verified Customer
Friendly, knowledgeable, fair prices.
Danielle
10/15/16
Verified Customer
He was great.
Hannah
10/14/16
Verified Customer
They are very helpful, easy to get an appointment with, and are very accommodating.
Andrew
10/11/16
Verified Customer
He was very friendly and reassuring. Pricing was reasonable.
Schedule an Appointment with Brown Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (205) 512-3840
Need an appointment for today? Call the shop directly at (205) 512-3840
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
87
Customer Service
90
Customer Amenities
93
Brown Automotive has been serving the community of Trussville and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "dependable”, “personable”, “Awesome”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Brown Automotive is a full service repair facility. We offer service on both gasoline and diesel vehicles. We carry a full line of accessories. We carry all major brands of tires.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • TECH-NET
Map
Get Directions to Brown Automotive
Schedule an Appointment with Brown Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (205) 512-3840
Need an appointment for today? Call the shop directly at (205) 512-3840
What verified customers have to say about Brown Automotive
Would recommend to a friend
82%
Car was ready when promised
82%
Did not feel sales pressure
91%
Car was fixed correctly the first time
91%
Customer was treated respectfully
91%
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