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Brown Automotive

RepairPal Certified Shop
Brown Automotive
45 Verified Reviews
Brown Automotive
45 Verified Reviews
(205) 928-8918
5841 Service Rd
Birmingham, AL 35235 USA
Hours
08:00
18:30
http://purl.org/goodrelations/v1#Monday
08:00
18:30
http://purl.org/goodrelations/v1#Tuesday
08:00
18:30
http://purl.org/goodrelations/v1#Wednesday
08:00
18:30
http://purl.org/goodrelations/v1#Thursday
08:00
18:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:30pm
S
Closed
Auto Repair Experience
  • Brian Brown, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff

Brown Automotive Reviews
(45 Ratings)
5
(32)
4
(8)
3
(0)
2
(3)
1
(2)
Displaying 1 - 5 of 45 reviews
08/07/18

Brian is Awesome! He put a new air filter system on my truck. He explained the benefits and how everything worked perfectly. Awesome dude.

04/18/18

Outstanding customer service got my truck in and out quality work

11/07/17

A great shop. Well-managed and all the guys are young but mannerable, thorough, and courteous. They do good work, too!

09/25/17

I thought it was ridiculous and the situation left me wondering about their competence.

10/02/17

I like Brian and Brown Automotive's work and prices seem to be fair, but getting someone to answer the phone or call you back is their downfall. My car Sat in their parking lot for four days bc no one called me back to tell me it was ready. An estimate took a week (estimate only, no work). I had to go by there after vehicle was there for two days, they knew what was wrong, but no prices at that point...that was a Wed, got the estimate the following Wed.
If they could get someone to answer the phone and give timely info and updates, I would continue using them, even recommend them, but not sure if I will again? It is frustrating to have car problems in the first place, but leaving me hanging just adds to my frustration.

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Brown Automotive
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Need an appointment for today? Call the shop directly at (205) 928-8918(205) 928-8918

RepairPal Scorecard
91
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
88
Tools & Equipment
87
Customer Service
90
Customer Amenities
93

Brown Automotive has been serving the community of Trussville and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "dependable”, “personable”, “Awesome”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

Brown Automotive is a full service repair facility. We offer service on both gasoline and diesel vehicles. We carry a full line of accessories. We carry all major brands of tires.

Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA
  • TECH-NET

Map
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Schedule an Appointment with
Brown Automotive
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Need an appointment for today? Call the shop directly at (205) 928-8918(205) 928-8918
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