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Kensington Auto Service

RepairPal Certified Shop in Berlin

Kensington Auto Service

126 Verified Reviews
(860) 799-4532
89 Harding St
Berlin, CT 06037 USA
"They were professional, timely and they charge fair prices."
— Dan, a Verified Customer
Hours
Su
Closed
M-T
8:00am to 5:30pm
W
8:00am to 8:00pm
W-F
8:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Lenny Tubbs, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
Kensington Auto Service Reviews
126 Ratings
Displaying 1 - 15 of 120reviews
Edward
11/16/18
Verified Customer
Emissions
Rachel
11/07/18
Verified Customer
I will definitely use Kensington Auto again.
Lora
11/05/18
Verified Customer
I have been bringing my cars here for 30 years. They 're always friendly, helpful and they will find a way to see you if it's an emergency. Great local shop.
William
10/30/18
Verified Customer
The work done on my 2011 Ford taurus was handled very professionally from estimate to completion,I would recommend Kensington auto to anyone in need of repairs such as mine.
Christopher
10/15/18
Verified Customer
Good job.
Matt
09/14/18
Verified Customer
No complaints!
Lisa
09/10/18
Verified Customer
Oil change nothing major
Rachel
09/10/18
Verified Customer
The service is always great at Kensington Auto, thank you!
Trish
08/08/18
Verified Customer
First time using. Kensington...great group of guys.
Emily
05/21/18
Verified Customer
Excellent!
Mike
06/04/18
Verified Customer
Job was done right and quick. Very professional. i was extremely happy to have the opportunity to talk with Walter about the work he did on my car and he provided me a summary of some other things he noted the may need to be addressed in the future. So because of this experience if i do decide to have more work done on my cars i will surely be back and will recommend you guys to others.
Paul
06/04/18
Verified Customer
Great service, decent price, all with a smile
Lois
06/01/18
Verified Customer
I am very pleased with the service I received and I have already talked about it to friends.
Sue
05/29/18
Verified Customer
Always leave pleased
Matt
05/18/18
Verified Customer
Oil changes area breeze. I brought in the Mercedes with issues regarding the brakes. Unfortunately you were unable to determine the cause and I had to take my car elsewhere for repairs. I was pleased though that you admitted you did not have the skills to diagnose the Mercedes and did not charge me for your time. I truly thank you for that.
Schedule an Appointment with Kensington Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 799-4532
Need an appointment for today? Call the shop directly at (860) 799-4532
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
92
Customer Amenities
97
Kensington Auto Service has been providing Berlin and the surrounding area with quality automotive repairs for many years. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and state of the art diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “outstanding”, “affordable”, “knowledgeable”, “honest”, and “courteous”. Local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
Get Directions to Kensington Auto Service
Schedule an Appointment with Kensington Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 799-4532
Need an appointment for today? Call the shop directly at (860) 799-4532
What verified customers have to say about Kensington Auto Service
Would recommend to a friend
97%
Car was ready when promised
100%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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