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Kensington Auto Service

RepairPal Certified Shop in Berlin

Kensington Auto Service

121 Verified Reviews
(860) 799-4532
89 Harding St
Berlin, CT 06037 USA
"They were professional, timely and they charge fair prices."
— Dan, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
20:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-T
8:00am to 5:30pm
W
8:00am to 8:00pm
W-F
8:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Lenny Tubbs, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
Kensington Auto Service Reviews
121 Ratings
Displaying 1 - 15 of 115reviews
09/14/18
No complaints!
09/10/18
Oil change nothing major
09/10/18
The service is always great at Kensington Auto, thank you!
08/08/18
First time using. Kensington...great group of guys.
05/21/18
Excellent!
06/04/18
Job was done right and quick. Very professional. i was extremely happy to have the opportunity to talk with Walter about the work he did on my car and he provided me a summary of some other things he noted the may need to be addressed in the future. So because of this experience if i do decide to have more work done on my cars i will surely be back and will recommend you guys to others.
06/04/18
Great service, decent price, all with a smile
06/01/18
I am very pleased with the service I received and I have already talked about it to friends.
05/29/18
Always leave pleased
05/18/18
Oil changes area breeze. I brought in the Mercedes with issues regarding the brakes. Unfortunately you were unable to determine the cause and I had to take my car elsewhere for repairs. I was pleased though that you admitted you did not have the skills to diagnose the Mercedes and did not charge me for your time. I truly thank you for that.
05/21/18
Won t be coming back.
05/11/18
I had already received an engine code explanation. All they did was tell me what I already knew. I wanted the malfunctioning part put replaced. They did not have it in stock but said they could get it in a day or two. They never called me back saying they had the part. They said the part was not working at all. I drove the car home and a few days later the code went away. Plus, I think $134 (that includes tax) code diagnosis is outrageous.
04/30/18
As always my car was worked on promptly. Have total confidence in Justin and crew in work done and in reistic approach to repair recommendations. Kensington Auto has kept all our cars running for decades and expect current car (mileage 230000) running safely
04/27/18
Excellent service!
04/23/18
Well done.
Schedule an Appointment with Kensington Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 799-4532
Need an appointment for today? Call the shop directly at (860) 799-4532
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
92
Customer Amenities
97
Kensington Auto Service has been providing Berlin and the surrounding area with quality automotive repairs for many years. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and state of the art diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “outstanding”, “affordable”, “knowledgeable”, “honest”, and “courteous”. Local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
Get Directions to Kensington Auto Service
Schedule an Appointment with Kensington Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 799-4532
Need an appointment for today? Call the shop directly at (860) 799-4532
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