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Ackerman's Servicing Volvo and Subaru, Inc.

(510) 417-3453
130 Verified Reviews
backerman@sbcglobal.net

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

2220 San Pablo Avenue
Berkeley, CA 94702 USA

AUTO REPAIR EXPERIENCE

  • Bruce Ackerman, Owner
  • Established 1983
  • 2 Auto Repair Mechanics on Staff
  • 32 Years of Car Repair Experience

Ackerman's Servicing Volvo and Subaru, Inc. Reviews

OVERALL RATING

130 Verified Reviews
5 stars
(87)
4 stars
(35)
3 stars
(6)
2 stars
(0)
1 star
(2)
by - Verified Customer December 05, 2017

The Mechanic I spoke to that day, has a joyful attitude. Friendly

by - Verified Customer December 02, 2017

Pleasure doing business w Bruce, Darren et al

by - Verified Customer December 02, 2017

Bruce was a nice. He explained everything thoroughly so I could understand precisely what was going on with my vehicle. I didn t feel pressured to fix anything else than what I came there for. He also explained a few other things were dangerous like my BALD tires! I took care of that the next day. I appreciated the warning especially in the rainy season. I will return for other services in the near future. Great service

by - Verified Customer November 27, 2017

Good experience. Would reccommend.

by - Verified Customer November 26, 2017

Job well done.

by - Verified Customer November 26, 2017

The work was done very recently so I can't tell if it was done well or not... so far so good. A good experience overall will return...

by - Verified Customer November 20, 2017

In and out with a smile!

by - Verified Customer November 13, 2017

Staff is great
Excellent work
Will not take my car anywhere else
They are the best

by - Verified Customer November 12, 2017

Bruce and associates!!! They all rock..totally trust them all.. they do awesome work

by - Verified Customer November 12, 2017

Always the best

by - Verified Customer November 09, 2017

Quick and efficient

by - Verified Customer November 06, 2017

Great work.

by - Verified Customer November 06, 2017

As always, Bruce & team take

by - Verified Customer November 05, 2017

Overall good, cost more than ex

by - Verified Customer October 29, 2017

Very organized and easy to work with.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer October 26, 2017

This is one of the best experiences I've had with a car service shop. They were timely, sweet, and did not try to cheat me. Also, no one ever talked down to me, which is something I ALWAYS get. Thanks Ackerman, I will be back and bringing new customers with me!

by - Verified Customer October 24, 2017

Always excellent service at Ackermans. This is a place we can trust, so we keep coming back.

by - Verified Customer October 24, 2017

They only diagnosed the problem, we decided not to have it fixed her

by - Verified Customer October 22, 2017

Your shop was wonderful to me as I just dropped by with a problem and you took the time to diagnosis it and fix it. You explained the problem well, gave me the choice to fix it now or later...Thank you.

by - Verified Customer October 16, 2017

i like Ackerman's servicing . Mr. Bruce is very nice and helpful .

by - Verified Customer October 15, 2017

Great service, I would have loved to know exactly what the mechanic did during the service.

by - Verified Customer October 10, 2017

thanks

by - Verified Customer October 09, 2017

excellent

by - Verified Customer October 05, 2017

Positive experience, issue resolved.

by - Verified Customer October 02, 2017

They did a good job at what I think is a reasonable price. I appreciated their car service that took me to and from Ackerman's. I don't know if the 'change engine' sign that emerged the next day had any connection with the repair, but they fixed it at no cost. I would have appreciated Bruce's telling me specifically what had been done in the 60,000 mile checkup; perhaps it was on my copy of the form, but I'm not sure.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer October 02, 2017

Good.

by - Verified Customer September 26, 2017

Bruce and his staff are wonderful. They are quick and professional. I never feel pressured and appreciate the rides back and forth to home, the coffee & biscotti and the donation to a charity of my choice of a percentage of my bill!

by - Verified Customer September 12, 2017

As usual, going to Ackerman's is both pleasant and efficient. I am also please that Bruce donates 5% of the bill to a charity of my choice. Thank you Bruce!

by - Verified Customer September 11, 2017

Great service always!

by - Verified Customer August 31, 2017

Excellent

by - Verified Customer August 24, 2017

My 2008 Volvo XC70 had a check engine light on. A code reader suggested it may be a fuel sensor problem, so I purchased the part thinking I could do the repair myself. When it became clear I couldn't handle it, the car went to Ackerman's. They were happy to use the part I purchased at no extra cost, something I've never experienced at other shops.

by - Verified Customer August 23, 2017

First time customer who will go back again.

by - Verified Customer August 22, 2017

Good experience, good service.

by - Verified Customer August 21, 2017

Always had a great experience at Ackerman's, never felt pressured into unnecessary work, and always treated with respect.

by - Verified Customer August 14, 2017

I reported a 'noise' (squeak like), and , they found it. Pretty remarkable and good they did as a bolt was impinging on an AC hose

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer August 10, 2017

A great place. Years ago you used to wash my car as a comp. That was really nice.

by - Verified Customer August 09, 2017

Great experience. We'll be back.

by - Verified Customer August 09, 2017

Go, Team Ackerman!

by - Verified Customer August 07, 2017

I had a used car inspection that did not catch a major issue with the car. I am disappointed.

by - Verified Customer August 03, 2017

Service has always been great here, and they have pride in their work. Also have biscotti in the front office!

by - Verified Customer July 31, 2017

Only downside was that they didn't have time to do all of the suggested repairs, so I need to bring it back in again.

by - Verified Customer July 30, 2017

Shop was prompt

by - Verified Customer July 25, 2017

Excellent service, and a pleasure to do business with.

by - Verified Customer July 23, 2017

My daughter had our car in Berkeley for the summer when it needed a repair. This was the first time she had to deal with auto repair and I was very happy with the fair and honest treatment and service that she received.

by - Verified Customer July 20, 2017

Been before and will always go back.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer July 20, 2017

Very customer-oriented, friendly service, and did just what was needed for a reasonable charge.

by - Verified Customer July 18, 2017

Bruce is honest and his mechanics are careful and thorough. They really look after our Volvo we'll and try to stay ahead of problems before they turn into bigger issues. They are very good at diagnosing tricky issues. Great shop.

by - Verified Customer July 12, 2017

Quick and easy.

by - Verified Customer July 10, 2017

Very satisfied with repair and with repair work.

by - Verified Customer July 09, 2017

They did a great job. They are definitely my go to for auto repair and I highly recommend them.

by - Verified Customer July 08, 2017

good service and responsive.

by - Verified Customer July 06, 2017

Ackerman's has dealt with a repeated part failure, not their fault, in an extremely professional and customer-friendly way.

by - Verified Customer July 06, 2017

On time and on budget.

by - Verified Customer June 29, 2017

Great auto repair - good to have a shop you can trust.

by - Verified Customer June 27, 2017

Very friendly and efficient service. I will return.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer June 26, 2017

I'm very satisfied with Ackerman's service of my Volvo, and will continue give them my business.

by - Verified Customer June 21, 2017

Very satisfied.

by - Verified Customer June 21, 2017

I'll use them in the future.

by - Verified Customer June 15, 2017

Same good service.

by - Verified Customer June 14, 2017

Had to return car because of scrapping sound. I still hear it on occasion.

by - Verified Customer June 06, 2017

I like the friendly and professional service I receive!

by - Verified Customer June 05, 2017

I wish I had known about Ackerman's after after going to the Volvo dealer for years. !!

by - Verified Customer June 01, 2017

All good, will be back soon.

by - Verified Customer May 29, 2017

Excellent service! Above and beyond as always.

by - Verified Customer May 21, 2017

Bruce and the crew are polite, communicative, and the pricing is very reasonable!

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer May 16, 2017

I would NEVER consider taking our 1992 240 wagon to anybody else but Bruce and Co.

by - Verified Customer May 15, 2017

Bruce and the team were great. answered all my questions and really helped to diagnose correctly without trying to sell me unneeded parts or services

by - Verified Customer May 15, 2017

Very good workmanship.

by - Verified Customer May 11, 2017

Great experience

by - Verified Customer May 10, 2017

Patient service, detailed reports.

by - Verified Customer May 09, 2017

Professional and prompt service!

by - Verified Customer May 09, 2017

Great Volvo repair shop.

by - Verified Customer May 08, 2017

Good

by - Verified Customer May 08, 2017

Thanks for always taking care of the car, you guys are wonderful

by - Verified Customer April 24, 2017

This is the first time I tried Ackerman's and I will definitely go there again the next time my Volvo needs work.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer April 22, 2017

Problems were explained well and solved promptly.

by - Verified Customer April 22, 2017

Quick, efficient and on time. Well done

by - Verified Customer April 18, 2017

Always excellent. They, and they only, touch my Volvo!

by - Verified Customer April 17, 2017

All good!

by - Verified Customer April 17, 2017

Prompt and quality repairs. Slightly expensive but fair market prices.

by - Verified Customer April 17, 2017

Bruce and his team provide reliable first class Volvo service.

by - Verified Customer April 12, 2017

On a Friday early p.m. noticed drive belts about to fail on my 2010 Subaru Forester. Was concerned that I would lose power steering & other functions if repairs were not made immediately. Called Ackerman's to see if & when they could make the repair & what it would cost. Was told to bring it right in & that the repair could be done in about 2 hours. Went there, price very reasonable, repairs made & I was back on the road in under 2 hours (on a Friday afternoon)!! Very happy!

by - Verified Customer April 11, 2017

Fine.

by - Verified Customer April 08, 2017

Thank you for fitting us in even before you had an official opening - we needed your help and you delivered!

by - Verified Customer April 05, 2017

Quick service, courteous people. I'll be back.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer April 04, 2017

Excellent service and friendly staff.

by - Verified Customer April 03, 2017

I take my aged Volvo and my husband takes his aged Acura to Ackerman's. Bruce has been keeping our cars running year after year. We are happy with the service.

by - Verified Customer March 27, 2017

Great work and excellent customer service.

by - Verified Customer March 27, 2017

Great, reliable service! I always feel safer after having my Volvo serviced at Ackerman's.

by - Verified Customer March 22, 2017

Car was not ready as planned as the shop wanted an additional test, which was fine with me.

by - Verified Customer March 18, 2017

Everything just fine.

by - Verified Customer March 15, 2017

Ackerman's is the best!

by - Verified Customer March 13, 2017

looking forward to doing more business with you!

by - Verified Customer March 13, 2017

I had front brake pads and rotors replaced and a 5K service. I felt the car drove better after taking it to Ackerman's.

by - Verified Customer March 12, 2017

Problem was quickly and correctly diagnosed/ repaired

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer March 06, 2017

Trusted, meticulous work at fair prices.

by - Verified Customer March 06, 2017

Brought my Subaru in for its 120k tune-up and was having some issues with the check engine light on. The tune up was completed quickly, but on driving it home, the check engine light came back on. Brought it back and they were very accommodating, offering to rent me a car and promising to fix asap. They were able to quickly track down the issue and had me back on the road in a couple of days.

by - Verified Customer March 04, 2017

Great service at a fair price

by - Verified Customer March 04, 2017

Always good work.

by - Verified Customer November 04, 2013

Excellent service, availability, mechanics, we LOVE Ackermans, Bruce and his mechanics. Peace.

by October 31, 2013

They actually fixed my car, were knowledgable, quick & pleasant.

by October 28, 2013

Great service & expertise.

by - Verified Customer October 24, 2013

The mechanic was able to sort out a difficult issue, and clearly answer questions relevant to possible scenarios. The people at Ackermans are always helpful and prices are reasonable.

by October 21, 2013

I have been going there for a long time. They provide a good service for a good price.

by - Verified Customer October 12, 2013

I was charged more than twice what I am normally charged with my regular mechanic, my oil was overfilled, and I was having brake issues for about a week or so after the appointment and had to take them to get realigned. I was offered a refund, but was told I had to come in to the shop to get it, which would not work for me since I do not live in the area. Also, the overdrive, which they said they fixed still doesn't work. Pretty much the worst experience I've ever had with a mechanic.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by October 09, 2013

Based only on my first visit to Ackerman's which didn't entail any repair services, customer service was awesome as was their transparency and honesty which I appreciated and will have me come back to Ackerman in the near future!

by October 07, 2013

Good customer service. Bruce and crew are nice to work with and they do a great job.

by - Verified Customer October 06, 2013

I do not live near there. I had car trouble and they took care of my car.

by - Verified Customer September 25, 2013

just a pleasure to do business with....

by September 19, 2013

Ackerman's keeps my old Volvo running.

by September 16, 2013

Great service.

by - Verified Customer September 09, 2013

I have complete confidence in the repair work and honesty of everyone involved. I feel respected and have never had a negative experience at Ackerman's

by September 03, 2013

I'm always satisfied.

by September 03, 2013

Good work, fair price, long time great neighborhood rep.

by - Verified Customer August 27, 2013

I have been going there for years. The service is of the highest quality. The staff is very easy to work with.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan
by - Verified Customer August 26, 2013

I have been an Ackerman customer for at least 10 years. For work on Volvo's they are the best shop in the East Bay.

by August 22, 2013

They are pretty good. They were on time and do good work. I think they are a little expensive.

by - Verified Customer August 21, 2013

They are good, any question that we have with the car they help us. They tell us what needs to be done at the proper time.

by - Verified Customer August 12, 2013

Friendly service, driving me home and picking me up while car is being serviced, successful diagnosis and repairs, ability to book the car in at a moment's notice

by - Verified Customer August 07, 2013

I've been a loyal customer of Ackerman's for many years. They provide friendly, honest, professional car repair services.

by - Verified Customer August 03, 2013

Bruce is extremely trustworthy. I can count on him to be honest and committed to a quality job.

by July 23, 2013

I think that they do a good job of identifying what needs to be done and work that could be done but doesn't need to be done right away. Occasionally they'll forget to follow up on something we asked them to look at.

by - Verified Customer July 08, 2013

I've gone there for years and they always do a great job. They're very efficient and cooperative and so forth.

by - Verified Customer June 30, 2013

I have been going there for eight years. My car is older and they take good care of it. Their quality of mechanics is very good. They do not have much turnover. Their service is very good.

by - Verified Customer June 17, 2013

They are fast, consistent, reasonably priced, and pleasant to work with.

5 verified customers did not leave comments but provided these ratings:
by Sepand, Melinda, Chris, Cathy, Jan

RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

Ackerman's Volvo and Subaru has been a contributing member of the Berkeley community since 1983. Bruce Ackerman, the owner, feels that by specializing in Volvo and Subaru, he is able to provide a high level of competency, integrity, and reliability to his customers. This shop devotes the time and training that is needed to ensure your vehicle is serviced and repaired in a professional manner. Bruce has made the investment in the automotive tools and computer diagnostic equipment that we would expect to see of a certified shop. Ackerman's is conveniently located near public transportation, shuttle service, rental cars, early bird drop off, and wireless Internet service are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASCCA
  • iATN

MESSAGE FROM THE SHOP

Ackerman's has specialized in Volvo Service and repair exclusively since 1983 and has two of the best certified master technicians in the area. We pride ourselves in giving expert, prompt and courteous service. Supporting our local community in innovative ways gives us added satisfaction. Please give us a call!

MAKES WE SERVE

  • Subaru
  • Volvo

Map
Get Directions to Ackerman's Servicing Volvo and Subaru, Inc.