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API Service

(410) 807-3269
87 Verified Reviews
apisouth@yahoo.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

107 E Wheel Rd
Bel Air, MD 21015 USA

AUTO REPAIR EXPERIENCE

  • David Rambol, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience

API Service Reviews

OVERALL RATING

87 Verified Reviews
5 stars
(50)
4 stars
(26)
3 stars
(5)
2 stars
(1)
1 star
(5)
by - Verified Customer November 04, 2017

Very knowledgeable personnel.

by - Verified Customer October 28, 2017

Awesome experience! Always friendly and knowledgeable.

by - Verified Customer September 25, 2017

Great experience

by - Verified Customer August 08, 2017

We love it at API and will continue to go there for as long as we will live close by.

by - Verified Customer July 31, 2017

I was out of town and the shop communicated with me every step of the way and allowed me to pay over the phone. It was very convenient!

by - Verified Customer July 24, 2017

The guys in the shop are always great to talk to, explain everything they know about my issues, and get the fixes done quickly!

by - Verified Customer June 04, 2017

Excellent service.

by - Verified Customer May 31, 2017

My 2nd time at this shop. They actually explain to me the work they plan to do & that was completed. My car has hi mileage & is 13 years old. They still treat it (and me) with importance.

by - Verified Customer May 29, 2017

Dave broke down what the car needs. He help me get into my price range and explained to me why I need to fix the problems. I will be back.

by - Verified Customer May 21, 2017

Everything was very smooth. Dave let me know what was wrong very quick, and made the process very comfortable to deal with. I'll be back if I need repairs in the future.

by - Verified Customer May 06, 2017

I was more than satisfied. Price was higher than I anticipated but car was fixed properly. I'll continue to use API as my repair shop.

by - Verified Customer May 06, 2017

Completely happy with the repair and API.

by - Verified Customer April 26, 2017

They are not the cheapest in car maintenance/repairs but they are the best & I trust them to be straight up with me.

by - Verified Customer March 25, 2017

Dave communicates and explains very well.

by - Verified Customer March 19, 2017

Good job will be back.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer February 26, 2017

Fine.

by - Verified Customer February 25, 2017

great team.

by - Verified Customer February 14, 2017

I appreciated the staff researching my issue to find the answer, which was not obvious at first.

by - Verified Customer February 14, 2017

Went to API because of the reviews I've read and I was not disappointed. They were diligent, fast and accurate. The tech asked me if I wanted to see the car up on the lift and showed me a couple of things so that's a plus. It's a small mom and pop place, don't expect a fancy waiting room with kids area, a big tv, etc, they have a couple of chairs, a coffee machine and that's it. They are honest and at least for me that's more important than any fancy waiting area. They have my business as long as I live in the area.

by - Verified Customer February 08, 2017

The gentleman Dave was so nice and helpful I know where to take myour car for repairs from now on! Thanks API

by - Verified Customer January 01, 2017

Dave & Doug are great they take care of me & most of all I feel they are honest to deal with. Nice to cut out dealer ship service.

by - Verified Customer December 27, 2016

Amazing Courteous People

by - Verified Customer December 26, 2016

These guys really know saabs. I'm staying here at API.

by - Verified Customer December 15, 2016

Always great service at a reasonable price.

by - Verified Customer November 17, 2016

We always bring our cars to API. We can trust their mechanics & they explain what needs to be done now, or later on.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer November 14, 2016

Service at API was great. Dave explained everything more than adequately and has a wealth of knowledge about automotive concepts. I will definitely recommend them to anyone who asks.

by - Verified Customer November 10, 2016

Dave and Doug were awesome explained everything and the intense scope of work was done very quickly and with the expertise of a well qualified mechanic like Doug. I will recommend API to all my friends.

by - Verified Customer October 27, 2016

Great service. Even set my clock.

by - Verified Customer October 24, 2016

The work was completed to my satisfaction. Pricing was fair. Tech explained overall condition of this 45 year old vehicle.

by - Verified Customer October 04, 2016

I have a SAAB, and API has a passionate SAAB mechanic. He knows what he is doing and API stands behind their work. API has also provided solid service for my Toyota RAV-4.

by - Verified Customer October 04, 2016

These guys respect you as a person. They are not there to "just take your money" but work very diligently to fine the problem and correct it.

by - Verified Customer September 22, 2016

They always let me know if anything is needed in my car.

by August 11, 2016

I was very pleased with the support and service.

by - Verified Customer August 10, 2016

Excellent.

by - Verified Customer August 09, 2016

I have had multiple trips to this shop - for my personal car and for my work car. I have had all positive experiences with API. They are honest, reasonable and very fast. They have gone out of their way to help me by driving me home while my car is being worked on. They fixed my radiator in time to take my son to a concert when I dropped it off with no appointment and was really in need of help.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer August 08, 2016

The service was great.

by July 13, 2016

AC service is still not working correctly.

by - Verified Customer July 07, 2016

Great experience, fairly quick for what needed to be done and very good at communicating any issues between my husband and I. Definitely recommend!

by - Verified Customer June 30, 2016

They stood behind their work and replaced some squealing brake pads under warranty months after installing them.

by - Verified Customer June 30, 2016

Great work and customer service.

by - Verified Customer June 01, 2016

work was done at prices quoted. I did have an issue with steering after the work was done. I needed almost 2 hands to turn the steering wheel. Somehow after a week it returned back to normal? I would have thought that the mechanic would have found this issue with a test drive. Also AFTER everything was done it was mentioned the out tie rods were beginning to fail. That should have been disclosed before the other work was done.

by - Verified Customer April 25, 2016

I think the prices are reasonable and customer service is great. I was impressed by an email I received about work that needs to be done in the future. It had the work in priority with parts and labor charges.

by - Verified Customer April 20, 2016

Service and time met my standards.

by April 20, 2016

I think they are over priced.

Reply from API Service – by API - Bel Air May 13, 2016

Dear Customer it is our intent that every customer has a positive experience at API. If you think we are overpriced than please ask yourself what it will cost for cheap in the future. We hire the very best to insure your vehicle is fixed correctly and that doesn't include the other added costs it takes to make sure you're happy and you get what you pay for. I do appreciate your comment and I would urge you to give me a call so I may quantify what you think is over priced.
Jack Hall
Owner, API Service

by - Verified Customer April 19, 2016

Trustworthy people doing the work.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by April 03, 2016

It can take a few days to get you car returned.

by - Verified Customer March 28, 2016

They do a good job, are trustworthy, and reasonably priced.

by - Verified Customer March 09, 2016

I think that they are fair, honest, prices are competitive.

by March 08, 2016

Great service.

by - Verified Customer February 27, 2016

Very professional and quick service.

by - Verified Customer February 27, 2016

Work well performed.

by February 18, 2016

Some repairs are not fixed the first time.

by February 14, 2016

Great service, convenient.

by October 19, 2015

Service was top notch.

by - Verified Customer October 19, 2015

Great customer service, excellent and open communication regarding price and services. I observed the staff being very helpful to everyone, whether on the phone or coming through the door.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer October 15, 2015

Great service. Great people.

by - Verified Customer September 22, 2015

People were friendly, helpful and did good work at a reasonable price. So glad I found them!

by - Verified Customer July 29, 2015

Customer service is excellent. I was shocked to receive a call a few weeks later asking how the car was running. And the fact that they bring my car to me after it is done. We have four little ones and only one vehicle to fit all them so it puts the figuring out how to pick up my car not a problem.

by - Verified Customer June 17, 2015

Very Friendly and knowledgeable staff. No extra charges.

by - Verified Customer May 17, 2015

Honest, great service, reasonable prices.

by - Verified Customer April 30, 2015

They were wonderful!

by - Verified Customer March 29, 2015

I have always experienced great satisfaction for API's auto service, whenever I need auto maintenance; they are the best.

by - Verified Customer March 28, 2015

I did not like the work they performed on my vehicle.

by - Verified Customer March 28, 2015

The service wasn't what I was expecting.

by - Verified Customer January 08, 2015

Great work and very knowledgeable.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer September 18, 2014

They do go work and prices are not through the roof.

by - Verified Customer September 11, 2014

Very knowledgeable and experts in foreign cars.

by - Verified Customer August 25, 2014

I have never felt misled or cheated in any of my visits. I have had those experiences at other shops.

by - Verified Customer July 23, 2014

Honest and friendly - very helpful.

by - Verified Customer July 22, 2014

I have been pleased.

by - Verified Customer April 28, 2014

They are close to our house and reliable.

by - Verified Customer March 11, 2014

Everyone is extremely helpful , truly listens and genuinely cares about their customers and their vehicles.

by - Verified Customer March 03, 2014

We used to have very good service here and have taken our cars here for over 10 years, back when it was Auto King. This past service was extremely expensive and the price was not communicated with us prior to consent. The work that was done was good, but the bill was a huge surprise. $400 for an oil change is excessive at best. Part to replace that was worn was given an estimate of $1024. Actual cost of replacement was closer to $1400. And the tire rotation and balancing price was not reasonable. The overall cost of the repair was around $2500, far greater than cost expected. This kind of experience had never happened to us before at this place, but we will not be returning again with any of our vehicles.

by - Verified Customer February 01, 2014

Good service.

by - Verified Customer February 01, 2014

We were very impressed with our latest visit and plan to return.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David
by - Verified Customer January 15, 2014

Quick and excellent repair service.

by - Verified Customer January 11, 2014

More expensive than it used to be.

by - Verified Customer December 30, 2013

Honest, dependable service.

by - Verified Customer December 28, 2013

They have almost always been able to fit me in for an appointment without excessive delay, and they are honest about what needs to be done.

by - Verified Customer November 14, 2013

Very friendly, they only do work that is needed and backs all their work up for a year.

by - Verified Customer November 13, 2013

Good service, honest mechanics, better prices than the dealerships.

by - Verified Customer November 03, 2013

They are always cordial and straightforward with repair recommendations.

by - Verified Customer October 27, 2013

They are friendly, knowledgeable, fair and trustworthy. I trust them completely with my Audi.

4 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by Sean, David

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

API Auto Service is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine and computer system diagnoses and repair, to minor and major mechanical repairs, to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed a group who described them to us as “honest”, “knowledgeable”, “friendly”, “helpful”, and “wonderful”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

We are a full service auto, light truck and fleet repair shops. We specialize in European, Asian and Domestic vehicles. We are owned and managed by retired US Army veterans.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to API Service