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S.A.P. Automotive Group

(410) 469-6080
24 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

420 S Kresson St
Baltimore, MD 21224 USA

AUTO REPAIR EXPERIENCE

  • Shawn Price, Owner
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience

S.A.P. Automotive Group Reviews

OVERALL RATING

24 Verified Reviews
5 stars
(12)
4 stars
(7)
3 stars
(3)
2 stars
(1)
1 star
(1)
by - Verified Customer December 10, 2017

It was good.

by - Verified Customer December 04, 2017

I've been dealing with them for quite a few years and I've never had a complaint.

by - Verified Customer November 23, 2017

They were helpful.

by - Verified Customer November 20, 2017

Efficiently completed service. Nice customer service reps. The people are nice.

by - Verified Customer November 15, 2017

Great customer service and very time efficient.

by - Verified Customer November 04, 2017

It was great. The people are good.

by - Verified Customer October 29, 2017

Good experience. The folks there were helpful and friendly. They did a good job. They took care of my car and everything is working. That's pretty much it.

by - Verified Customer October 27, 2017

Excellent.

by - Verified Customer October 25, 2017

They do good work. Most of the time I have no problems.

by - Verified Customer October 24, 2017

The guys there are good, but this particular experience didn't go so well. It took a little longer to get the job done. When your car is tied up for a day it's a little tough. They had to work late and I understand it was a tough job, but they had to get the job done.

by - Verified Customer October 21, 2017

It was an easy diagnosis. He took care of it ASAP which is what I want. I don't have time to waste and he was great for me. He's fast and he didn''t try to rip me off.

by - Verified Customer October 08, 2017

I was so satisfied that I came back just 2 weeks ago to get it tuned up again.

by - Verified Customer October 02, 2017

They were efficient and got the job done.

by - Verified Customer September 29, 2017

It was very positive. They did exactly what I needed done and were friendly.

by - Verified Customer September 21, 2017

The service was average.

by - Verified Customer September 20, 2017

High quality. They kept me in the loop and when things changed, I was notified. I'm a big fan of Shawn and his crew.

by - Verified Customer September 18, 2017

They were very responsive and got right on my concerns and the problem is not going on. They were very very willing to get me a replacement wheel. The last time I was there for a service the changed my oil and my air filter. I think they left the air filter unhatched.

by - Verified Customer September 16, 2017

The girl who helped me, the one in charge of the front desk, was nice, very informative, easy to work with, and explained things thoroughly.

by - Verified Customer September 15, 2017

They're friendly and quick with their service.

by - Verified Customer September 14, 2017

It was great. I have a tricky schedule that's annoyingly complicated. I had blown out a tire and needed my car for the weekend. He was able to have it for the weekend. He ordered the parts and I got the car that afternoon. He was incredibly professional throughout. Even chatting with him after. His aunt had died that day and most people would take that day off, but he stuck with it. I would have been okay with it being done the next day. He did everything to help out the customer. That's remarkable.

by - Verified Customer September 11, 2017

They walked me through all that I needed to know. They answered all of my questions, even the expensive ones. I was very happy with the service.

by - Verified Customer September 07, 2017

I thought they were very fair and they were quick.

by - Verified Customer September 06, 2017

I think it's in a weird area and it's a weird set up. I was waiting nowhere near the office or anything. It didn't make a lot of sense. I got put away in a separate, like storage building unit that was made into a garage. I was almost in a cubby waiting.

by - Verified Customer September 05, 2017

Good, quick, and satisfied.


RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

S.A.P. Automotive Group was established in 2000 and has been providing the Baltimore area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “friendly”, “responsive”, “excellent”, and “professional”. Rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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