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Precision Tune Auto Care 050-27

RepairPal Certified Shop in Baltimore

Precision Tune Auto Care 050-27

270 Verified Reviews
(410) 840-7179
5700 York Rd
Baltimore, MD 21212 USA
"There service is good. They did what they said they were going to do. Their very professional and polite."
— George, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
7:00am to 3:00pm
Auto Repair Experience
  • Layne Keats, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 58 Years of Car Repair Experience
Precision Tune Auto Care 050-27 Reviews
270 Ratings
Displaying 1 - 15 of 262reviews
Tonya
03/28/19
Verified Customer
I would not return. I put my trust into the professionals and believe they scam me, only because I just had a break inspection done three days prior to coming to Precision at Honda when I was there for other work done and was told that I only needed break pads and not everything else that Precision said I needed.
Jacquelyn
03/25/19
Verified Customer
Good customer service
Heather
03/21/19
Verified Customer
I was not expecting to need such extensive repairs so the staff worked with me to lower the price and even threw in a free oil change. I plan to return to support this local business.
Steve
03/18/19
Verified Customer
Took 2 hours to take my car back to work on. Mind you I arrived 10 mins before shop opened.
Talerria
03/14/19
Verified Customer
Everyone was nice and I was very satisfied with the work done to my vehicle
Shawn
03/13/19
Verified Customer
Wouldn't recommend.
Cornelia
03/08/19
Verified Customer
Great boss and staff supports
Anisah
03/08/19
Verified Customer
The cashier was polite and gave me options for getting my car work completed.
Connie
03/08/19
Verified Customer
Pleased. Very friendly
Stanley
02/26/19
Verified Customer
Nice. I'll be back.
Jeff
02/24/19
Verified Customer
Had to phone twice for an appointment. Was put on hold for six minutes until I hung up and redialed later. However, the staff was courteous and friendly and both emailed and phoned me when the car was ready. High points for that! Best of all, Precision Tune's quote was lower than the three others I obtained.
Angela
02/21/19
Verified Customer
Professional service and quality work.
James
02/08/19
Verified Customer
The hours of operation are wrong, on the website it says they open at 7 AM but the store really opens at 8 AM. The male manager that was at the front desk was very unprofessional, the wait time was 3-4 hours for a premium oil change (smh).
Mohsin
02/08/19
Verified Customer
Excellent team, do excellent job.
Samargit
02/04/19
Verified Customer
The store has a contract with Enterprise rental (just opposite side of this store). Therefore, they do not care for the regular customer. They have refused to do our oil change 3 days in a row. Additionally, they told us we cannot call and schedule for an oil change. We had to drive 3 days about 45 miles for them to tell us, they do not have a spot for us on that day.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
87
Tools & Equipment
93
Customer Service
89
Customer Amenities
98
The York Road location of Precision Tune Auto Care has been serving the local community since 2011. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “helpful”, “friendly”, “awesome”, and “dependable”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Precision Tune Auto Care 050-27
Would recommend to a friend
79%
Car was ready when promised
86%
Did not feel sales pressure
91%
Car was fixed correctly the first time
87%
Customer was treated respectfully
90%
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