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Precision Tune Auto Care - 050-03

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5529 Belair Rd
Baltimore, MD 21206 USA
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
07:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:00pm
S
7:00am to 3:00pm
(410) 698-4613
Message from the Shop

Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs.

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Shopping Nearby
  • Towing
  • Wireless Internet
+ More

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Reviews

OVERALL RATING

54 Verified Reviews
5 stars
(28)
4 stars
(12)
3 stars
(5)
2 stars
(5)
1 star
(4)
by - Verified Customer December 13, 2015

I have been going there for a while and my sister goes there as well and so does my other sister. We are pretty familiar with the crew that works there and like the service.

by December 10, 2015

They had a groupon. They were fast and friendly.

by December 10, 2015

They were quick.

by - Verified Customer December 09, 2015

They told me I needed work done to my car that didn't need to be done. He was trying to tell me that I needed 1,500 dollars worth of work, but he didn't even tell me the work that actually needed to be done. I only went in there for an alignment.

by December 03, 2015

I don't think they did all the things that they said they were going to do. They put it in the papers that they did service the car. I was there almost all day but I understand I got there late, but they ordered the wrong part and they charged me for it, which was wrong. I have been in the hospital and I haven't been able to follow up on anything because I just came home and I didn't think they did what they said I feel like I left there with my car being the same with the same problems.

by - Verified Customer December 02, 2015

I have been here plenty of times always a good job good customer service.

by - Verified Customer December 02, 2015

The guy I spoke with the first time he was great. I went back a second time and the service was not that good I think that it was because there was a newer person at the desk.

by - Verified Customer December 02, 2015

I went in to get my oil changed, and I was the first person there. I was the third person out. I asked the gentlemen working the front desk why I was the third person out when I was the first person in, and he proceeded to tell me they must have made a mistake when they put the order in. I asked him how they could make that mistake, and we got into a verbal back and forth. They were like, what was the big deal as long as the job got done. I didn't like the customer service at all.

by November 29, 2015

Very nice shop. Didn't have an appointment and was still in and out.

by November 27, 2015

The wait time can be long.

by - Verified Customer November 27, 2015

I went in to have a transmission mount and came out sounding like my car is going to fall apart.

by - Verified Customer November 27, 2015

I been going to Precision for many years with all of my cars and always received high quality services with a pretty comfortable atmosphere while waiting.

by - Verified Customer November 26, 2015

They were courteous and knowledgeable, and explain to me what was being done to my car and other services that I needed to take care of soon.

by - Verified Customer November 24, 2015

It was excellent.

by - Verified Customer November 23, 2015

They finished everything in a timely manner.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer November 22, 2015

They fixed the problem fast and right way normal. I like their pricing.

by - Verified Customer November 04, 2015

Friendly workers.

by - Verified Customer November 03, 2015

Because its always something when I try to use coupons.

by - Verified Customer November 01, 2015

I've been going here for over 20years and always get good service with no problems and great results.

by - Verified Customer October 30, 2015

I have always gotten good service at this location.

by - Verified Customer October 22, 2015

I received great service.

by September 28, 2015

Great customer service.

by - Verified Customer September 17, 2015

Service is always good there.

by September 13, 2015

I waited 2 hours for service.

by - Verified Customer April 18, 2014

The mechanics were helpful, friendly, communicative, efficient, and honest. They fixed the issue and didn't add any extra unneeded fixes on. My truck runs well.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer April 16, 2014

Very friendly staff, extremely accommodating, and honest.

by - Verified Customer April 14, 2014

Customer service was excellent.

by - Verified Customer April 13, 2014

They got me in and out fast this time, but other times I had to wait a little longer than expected.

by - Verified Customer April 10, 2014

The front desk attendant was very pleasant and helpful. I also did not have to stay long.

by April 10, 2014

They always do an excellent job on my car and good customer service.

by - Verified Customer April 09, 2014

Fast.

by - Verified Customer April 03, 2014

The employees were super nice.

by - Verified Customer April 01, 2014

I received remarkable customer service. The mechanic made sure that I understood what needed to be fixed on my car. They weren't out to get my money, but were there to help me.

by - Verified Customer March 30, 2014

Quick and quality service.

by - Verified Customer March 27, 2014

The staff was friendly, professional and courteous. I just need a couple more visits to make this a perfect rating.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer March 26, 2014

I thought they could have done a better job at explaining what the issue was. I would have preferred to speak directly to the mechanic that worked on my vehicle.

by - Verified Customer March 25, 2014

The customer service was great and it was quick.

by - Verified Customer March 20, 2014

Great mechanic Jay. Great front end staff, they know me and my dog by name. Fast service.

by - Verified Customer March 17, 2014

I had a good experience there.

by - Verified Customer March 17, 2014

The service was excellent and the guys there was very nice and pleasant.

by - Verified Customer March 16, 2014

Excellent customer service and no pressure to have unnecessary work done.

by - Verified Customer March 14, 2014

My experience was very good they were very knowledge about my car.

by - Verified Customer March 10, 2014

The work was fast. People were extremely friendly.

by - Verified Customer March 09, 2014

They were kind, quick and got the job done.

by March 07, 2014

Poor service. I watched manager turn away more than 10 customers before noon on a Saturday because he said he had to many cars already but he closed the shop on Sundays. Manager was friendly but unprofessional to me. I got to shop around 8 am and didn't leave until around 3 for just a oil change and oil leak check. Also had a friend of his bring car around back to check out problem with hers she was only in shop bout 30 mins.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by March 06, 2014

I know that at least one mechanic is good. I do not know about the others.

by - Verified Customer February 20, 2014

My vehicle didn't get all the attention it needed due to machine malfunctions. The following week the machine was fixed and the price of an alignment also rose.

by - Verified Customer February 14, 2014

I have been going to this precision tune 10 plus years and have never had any kind of problems with service.

by February 13, 2014

Not my repair place of choice.

by - Verified Customer February 07, 2014

I REALLY LIKE THE HELP THAT I GOT FROM THEM. THEY KNEW A LOT ABOUT MY CAR TO KEEP ON THE ROAD.

by - Verified Customer February 01, 2014

Customer service is always good and they do a good job with my car maintenance.

by January 30, 2014

Convenient location.

by - Verified Customer January 26, 2014

I always receive great service and recommendations from Jason.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer