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Automotive Specialty Services | Home of the Lifetime Warranty

RepairPal Certified Shop in Avon

Automotive Specialty Services | Home of the Lifetime Warranty

64 Verified Reviews
(440) 493-1396
1049 Center Rd
Avon, OH 44011 USA
"I trust Automotive Specialty Services to be honest and fair with their service and pricing."
— Susan, a Verified Customer
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Diane Weber, Owner
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 75 Years of Car Repair Experience
Automotive Specialty Services | Home of the Lifetime Warranty Reviews
64 Ratings
Displaying 1 - 15 of 64reviews
03/31/18
I really like how integrated into the community this shop is and all the causes that are highlighted. I also appreciate that they took me back and showed me the issue. I was grateful they discovered the issue, but I found out later during my own mechanic's perusal of the issue that they 'missed' a critical related issue. But I am still happy that I was alerted to the entire situation and am thankful for their heads up. Good Job!
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Victoria thank you so much for taking the time to share your experience. We always strive through our vehicle inspection report to hit all components on the vehicle and I apologize for missing a critical concern. I was unable to locate history under this name but would love the opportunity to talk about this with my team so we can learn from it and keep it from happening again. I would love the opportunity to talk to you about this if you can contact us at 440-937-2886. Thank you again for taking the time and bringing awareness to an area we need to make sure we take better care of.
Diane Weber

03/11/18
Great
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Barbara thank you so much for the 5 star we appreciate your business
Diane

03/05/18
Wonderful service as always. The only issue was after the oil change was performed the mechanic forgot to do a reset. Several days later a 'oil running low - please change' (or something like that) popped up on the LCD screen. I took it to the dealer as my vehicle is still under warranty and it only took a minute to reset.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Bryan thank you so much for sharing your experience. I apologize for any inconvenience this may have caused with your service light. I will bring awareness to my team and appreciate you giving us the opportunity to service your vehicle.
Diane Weber

03/13/18
Thank you so much for helping with my car. The whole process went so smooth especially since you guys give out loaner vehicles for free while the car is being fixed
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Tek thank you so much for taking the time to share your experience. I am glad you were able to take advantage of our free loaner vehicles. We appreciate the opportunity to service your vehicle and look forward to working with you in the future.
Diane Weber

03/29/18
Always great service and multi-point inspection is thorough and true. Nothing is underrated to make it seem like you are required for an un-needed repair.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Channing for taking the time to share your experience. We appreciate the opportunity to service your vehicle and keep you safe and on the road with little or no interruptions.
Diane Weber

03/28/18
My experience was very well apter getting my my vehicle worked on.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Anthony. We look forward to working with you in the future.
Diane Weber

03/09/18
Always a pleasant experience.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Leigh we appreciate your business
Diane Weber

03/01/18
Even though they didn t have the tires I requested at that time, they provided a comparable (if not better) set for a good price.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Patricia I am so glad we were able to assist you with your tires. Remember we have a great maintenance plan for your tires. We offer free tire rotation, free lifetime balance and flat tire repair. We do recommend checking your alignment every 6 months. This all came as a courtesy with your tire purchase. Thank you again Patricia we look forward to working with you in the future.
Diane Weber

04/17/18
When Diane told me the expense to replace the headlight in our vehicle, we held off because we thought it would be covered by an extended warranty. She went above and beyond and called the dealership herself not once, but twice to see if the headlight would be covered. They never returned her call. Airport Infinity ought to take a lesson from Diane in providing excellent customer service. Thank you Diane!
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Jamie, I really appreciate the kind words but what I did is just part of our service. I hope everything went well with the headlight replacement at the dealer. Thank you Jamie for the opportunity to service your vehicle we appreciate your business.
Diane Weber

04/17/18
The only problem with my last two visits was that the tire pressure was inaccurate. My son corrected the tire pressure the first time and I returned to the shop the second time and the pressure was corrected.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Paul I am so sorry to hear about the concern with the tires. I appreciate you sharing this and will be sure to talk to my team about this in our weekly training. I apologize for any inconvenience. I appreciate you taking the time to share your experience.
Diane Weber

04/15/18
Professional, honest quality service on all levels!
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you for the kind words Peggy. Thank you also for taking the time to write this review. We really appreciate it and we appreciate your business
Diane Weber

04/19/18
Great!
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Shannon I really appreciate it.
Diane Weber

03/18/18
I highly recommend Automotive Specialty Services. I have been a customer since the start of the company!! Diane and the crew are honest and trustworthy!!!
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Rich thank you so much for taking the time to share this experience and all past experience. We are truly blessed with many long time loyal clients and we meet new ones each day. Thank you Rich we really appreciate your business and we appreciate you.
Diane Weber

03/04/18
Excellent as usual
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Janet thank you for that I really appreciate it.
Diane Weber

03/04/18
As always, the work was done correctly and on time. I am a strong supporter of Automotive Specialty Services.
Reply from Automotive Specialty Services | Home of the Lifetime Warranty
by AutoSpecialtyServices, May 10, 2018

Thank you Cliff we appreciate you taking the time to write this review.
Diane Weber

Schedule an Appointment with Automotive Specialty Services | Home of the Lifetime Warranty
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (440) 493-1396
Need an appointment for today? Call the shop directly at (440) 493-1396
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
Lifetime
Technical Ability
98
Tools & Equipment
93
Customer Service
94
Customer Amenities
95
Automotive Specialty Services was established in 1998, and has been providing Avon and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced technicians, who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to emission inspections, as well as your scheduled maintenance needs. Repairs performed here are backed by an industry leading lifetime warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: courteous, reliable, professional, trustworthy, and amazing. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Automotive Specialty Services is a full service auto repair facility located at 1049 Center Road, just south of the tracks in Avon. We repair and maintain cars and light trucks of all makes and models. We pride ourselves on our hassle-free service, providing FREE loaner vehicles while yours is serviced, FREE towing, and a Lifetime Warranty for Parts and Labor on All Repairs. We offer a 6 month and 12 month same as cash program for your convenience. We truly take the hassle out of Automotive Repair Service for Avon, Avon Lake, Sheffield Lake, Bay Village, Westlake, North Ridgeville, and surrounding communities in Lorain County Ohio!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Loaner Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ACDelco
  • iATN
Map
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Schedule an Appointment with Automotive Specialty Services | Home of the Lifetime Warranty
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (440) 493-1396
Need an appointment for today? Call the shop directly at (440) 493-1396
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