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Northwest Imports

RepairPal Certified Shop in Austin

Northwest Imports

80 Verified Reviews
(512) 778-0905
13200 Pond Springs Rd
Ste C5
Austin, TX 78729 USA
"Love Dave and the entire staff at NW Imports. They've treated me with kindness, courtesy, and respect. They are fair and honest and do their very best."
— Kathy, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • David Wostarek, Owner
  • Established 1984
  • 3 Auto Repair Mechanics on Staff
  • 74 Years of Car Repair Experience
Northwest Imports Reviews
80 Ratings
Displaying 1 - 15 of 79reviews
09/26/18
They do fantastic job, and professional.
09/24/18
Car repair
09/25/18
Awesome as always!
09/20/18
David and everyone I was in contact with were excellent to work with. My car is an older Porsche and I was hesitant to take it to any shop as these cars require a lot of specialty knowledge. David and his group did an excellent job. My car now drives like a new car.
09/10/18
I like being able to schedule a time to bring my car in and communicate by email or text. They are always polite and friendly, and explain what is needed and get me back in my car quickly.
09/06/18
Excellent and friendly service as always!
09/04/18
Great guys they took wonderful care of me my vehicle has lots of problems they fixed what had to be fixed for now and I will be taking the vehicle back to them for the rest of the repairs
08/20/18
Fair price, the car was done in the amount of time promised.
08/21/18
Great service. They care. It is the only place I trust with my BMW
08/14/18
It was great! I ll be taking my car to them instead of the dealer from now on.
08/15/18
Have used them twice, once for my 2008 Volvo C30 and recently formy 2011 VWGolf. On both occasions they have been very professional
08/16/18
I felt the repairs needed were explained to me accurately and the price was fair!
08/14/18
I feel the work was done in a timely manner. Explanations of what was needed was clear, price was fair.
08/10/18
Good people, good repair shop.
07/20/18
David and his crew are awesome. David is an excellent mechanic who is also honest and very nice.
Schedule an Appointment with Northwest Imports
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (512) 778-0905
Need an appointment for today? Call the shop directly at (512) 778-0905
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
90
Customer Service
96
Customer Amenities
93
Northwest Imports has been serving Austin and the surrounding area since 1984. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “knowledgeable”, “reliable”, “trustworthy”, and “accommodating”. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Northwest Imports is a family-owned business serving Austin, including surrounding communities of Georgetown, Pflugerville, Lakeway, Round Rock and Cedar Park, TX. Specializing in foreign imports, including BMW service & repair, since 1984. As a small family-owned foreign auto repair business we strive to treat our customers like friends, our goal is to give you honest and professional European import service in Austin, with a degree of friendliness that will bring you back for years to come. It is our sincere desire to treat you as we would want to be treated. As a small family-owned foreign auto repair business we strive to treat our customers like friends, our goal is to give you honest and professional European import service in Austin, with a degree of friendliness that will bring you back for years to come. It is our sincere desire to treat you as we would want to be treated. Northwest Imports is a family-owned business serving Austin & surrounding areas since 1984. As a small family-owned import auto repair business, we strive to treat our customers like friends, our goal is to give you honest and professional Audi auto service in Austin, with a degree of friendliness that will bring you back for years to come. It is our sincere desire to treat you as we would want to be treated. Your Austin BMW repair or one of the other imports we service will be treated like we treat our mothers car. With over 90 years combined experience in our shop and the latest in tools and repair information we can provide an accurate diagnosis and assessment of your import car. Although most of our experience is with European cars such as Porsche, Audi, BMW, Volvo, Mercedes and Volkswagen we can also provide top quality service on your Toyota, Lexus, Honda, Acura or other Japanese cars. We are so confident in our repair work that we provide a 24 Month/ 24,000 mile warranty on the majority of the repair work we do. We also honor most extended warranties. We will work for you to get your repairs covered if possible. I
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • FIAT
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
  • Bosch Service Network
Map
Get Directions to Northwest Imports
Schedule an Appointment with Northwest Imports
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (512) 778-0905
Need an appointment for today? Call the shop directly at (512) 778-0905
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