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Ben White Automotive - South Austin

RepairPal Certified Shop in Austin

Ben White Automotive - South Austin

11 Verified Reviews
(512) 714-2319
409 E Ben White Blvd
Austin, TX 78704 USA
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Tomas Dalin, Owner
  • Established 1994
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience
Ben White Automotive - South Austin Reviews
11 Ratings
5
(7)
4
(2)
3
(0)
2
(0)
1
(2)
Rodney
04/24/12
Verified Customer
Brian is my mechanic and he does a great job every time.
David
03/11/12
Verified Customer
They even gave me a taxi ride home. They were really nice.
Brian
03/09/12
Verified Customer
I wasn't in town and I was able to call them up and have it fixed and back to me in the right amount of time. I was pretty satisfied with my experience.
Craig
03/05/12
Verified Customer
After 170 dollars, the problem was still not fixed. It was just buried for about two weeks.
Reply from Ben White Automotive - South Austin
by Ben White Automotive, May 10, 2012

Customers car came in with gas cap missing which in turn set several evaporative emissions codes. Gas cap was replaced, codes cleared and monitors re-set. No other problems were found or detected at the time.

Sharon
03/01/12
Verified Customer
They did an excellent job on ours. We were told by another automotive station that we might need to just trash the car. They said that we might need a whole new motor, or just sell it to another person. Two different people said that. They were able to fix it for around 700 dollars. It is running perfect.
Robert
02/19/12
Verified Customer
They are definitely fair and I will take any of my vehicles there to be repaired, no problem.
Kristi
02/17/12
Verified Customer
They were wonderful, I was actually having a baby at the time. I went in to labor, and they had my car. The owner allowed by husband to come in on Sunday and get the car, so it was easier to get to the hospital and take the baby home. It was wonderful.
02/11/12
Verified Customer
They saved us a lot of money. They recommended a fix that other people hadn't recommended. They advised us to buy parts elsewhere, and pay them to install it. They saved us hundreds of dollars.
Cody
01/24/12
Verified Customer
They generally are able to come in under their estimate or at their estimate. If something goes wrong, they are quick to make amends. I had no problems.
Jason
01/20/12
Verified Customer
One of the things they were supposed to do was change my wiper blades and they only changed one of them, not the other one.
Reply from Ben White Automotive - South Austin
by Ben White Automotive, May 10, 2012

Customer came in complaining that the windshield wipers did not come on. It was determined that the windshield wiper switch was faulty. The customer was informed that the passenger side wiper blade was torn and that both blades should be replaced. Customer had us replace the faulty wiper switch but opted to not have his wiper blades replaced by us. The wiper condition and the recommendation to replace them is documented on the customers original invoice of which we have a signed copy.

Angela
01/17/12
Verified Customer
I had an extremely good experience with them. Very personable and personal. They went out of their way to pick me up. They were great. Oscar and Graham are the people I worked with.
Schedule an Appointment with Ben White Automotive - South Austin
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (512) 714-2319
Need an appointment for today? Call the shop directly at (512) 714-2319
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
88
Customer Service
92
Customer Amenities
93
The goal of this Ben White shop, located on the south side of Austin, is to exceed your expectations with their great service, price, and quality. In order to accomplish this, they have a great team of experienced employees ready to serve you. The majority of their employees are ASE certified and the shop has received the ASE Blue Seal of Excellence, meaning at least 75 percent of the shop's technicians are ASE certified in each area of service they provide. There are only about 1,500 ASE Blue Seal Certified Facilities in the country, making this a very prestigious honor.
Details
Message From the Shop
We offer high quality automobile repairs & service performed by ASE certified technicians using the best parts at reasonable prices. A Napa Auto Care Center offering a 36 month 36,000 mile warranty on parts and labor. Serving Austin Since 1993, Locally Owned & Operated, In Good Standing With The Better Business Bureau since 1996.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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Schedule an Appointment with Ben White Automotive - South Austin
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (512) 714-2319
Need an appointment for today? Call the shop directly at (512) 714-2319
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