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Honest-1 Auto Care - Aurora

RepairPal Certified Shop in Aurora

Honest-1 Auto Care - Aurora

435 Verified Reviews
(630) 518-4025
989 S Eola Rd
Aurora, IL 60504 USA
"Excellent service of my vehicle."
— Craig, a Verified Customer
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:30
15:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 3:30pm
Auto Repair Experience
  • Karen Conway, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Honest-1 Auto Care - Aurora Reviews
435 Ratings
Displaying 1 - 15 of 412reviews
10/18/18
Honest is a suitable name for your shop
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Thank you, Doug!

10/15/18
Oil change price was higher than others and tires were not properly inflated after tire rotation
10/16/18
Even though I had an appointment the wait for an oil change seemed too long.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Lisa – thank you for bringing this concern to our attention. We agree that when you brought your car in the oil change lasted longer then normal and for that we apologize. We are in the process of implanting new technology that is going to allow us to better serve all of our customers and their car’s and unfortunately it did slow us down while we learning it’s proper use. Our records show that you should have received a copy of the inspection on your invoice in our recommended section. Thank you for understanding

10/18/18
Excellent
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Thank you, Shaw!

10/17/18
First time and all appears well.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Glad to hear, Tom! We hope that you will choose us for your future repairs as well!

10/16/18
I had a cold air intake I wanted installed and since they are close I thought I would ask the shop immediately got my truck in and had it installed for me in about 1.5 hours with no appointment! Very happy great experience!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Thank you for sharing, Joseph! It was a pleasure working with you and we look forward to your future visits!

10/15/18
Large job requiring heavy labor. Priced fairly and ready when promised. Excellent warranty.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

We appreciate the kind words, Deborah! Thank you!

10/06/18
Very good overall first visit.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 29, 2018

Glad to hear that, Michael! We look forward to your future visits!

10/12/18
The repair cost $1050, but did not fix the initial problem of leaking oil, only catalytic converter
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, November 02, 2018

Jennifer – our records show the catalytic converter was all that was being repaired. If there was a miscommunication please reach out as we would love to talk about how we can make this right. 630-870-1262

10/12/18
I live 200 miles away and think I will schedule my car maintenance around trips to visit my daughter who lives in Aurora.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 29, 2018

Thank you so much, Susan. You have no idea how much we appreciate kind words like that!

10/08/18
Pleased. Delay was a technology issue related to alignment program.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 18, 2018

Happy to help, Robert. Please give us a call if there are every problems in the future!

10/04/18
Top notch service
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 18, 2018

Thank you, Angel!

10/06/18
Great people great service
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 18, 2018

Thank you, Heriberto!

09/25/18
Best experience ever having my car repaired awesome clean beautiful shop. Very fair price car done with in time frame. I found my place for my car repairs it's 45 minutes from my house but worth the drive so impressed.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 18, 2018

Wow. We are honored by your kind words, Kelly! Thank you so much and we look forward to your future visits.

09/22/18
On September 22nd, my 2001 Volvo s40 had an oil change/inspection. I also created an account for my car at the shop and cleared up a (non) issue about an occasional burning smell from my car.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, October 15, 2018

Danica, we take all customer feedback very seriously. We would appreciate if you gave us a call so we could further this conversation. Thank you. (630) 870-1262

Schedule an Appointment with Honest-1 Auto Care - Aurora
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (630) 518-4025
Need an appointment for today? Call the shop directly at (630) 518-4025
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
87
Customer Service
90
Customer Amenities
95
The Aurora location of Honest-1 Auto Care has been serving the local community since 2014. This RepairPal Certified shop features a very experienced team with an excellent mix of training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to service and repair today's modern vehicles. Work performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “excellent”, “perfect”, “amazing”, and "professional". A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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Schedule an Appointment with Honest-1 Auto Care - Aurora
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (630) 518-4025
Need an appointment for today? Call the shop directly at (630) 518-4025
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