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Honest-1 Auto Care - Aurora

RepairPal Certified Shop in Aurora

Honest-1 Auto Care - Aurora

466 Verified Reviews
(630) 518-4025
989 S Eola Rd
Aurora, IL 60504 USA
"Excellent service of my vehicle."
— Craig, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 3:30pm
Auto Repair Experience
  • Karen Conway, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Honest-1 Auto Care - Aurora Reviews
466 Ratings
Displaying 1 - 15 of 443reviews
Christine
01/03/19
Verified Customer
My low beam was out and was not explained until I inquired about it and by that time, the shop was closing. Felt rushed.
Sunita
12/26/18
Verified Customer
Very pleasant experience - will definitely return
Aaron
12/17/18
Verified Customer
I truly appreciate the service and honesty (no pun intended) that I received when I took my vehicle to the Aurora location for service. I expressed my concerns with the diagnostic that was given to me by the dealership for previous service, and the Honest 1 Auto staff assured me they would be able to service my vehicle. In fact they fixed the main issue along with giving me a courtesy full-car detailed diagnostic by their certified technicians. I would recommend anyone dealing with a unfortunate vehicle breakdown get their service at Honest 1 Auto in Aurora, IL.
Matt
01/02/19
Verified Customer
Very enjoyable experience. Second time there with our second car just for oil changes. Quick, no pressure for any other repairs but did suggest changing of a battery which I could do myself. Would recommend anytime and will continue to be a customer.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 10, 2019

Thank you so much, Matt! It was a pleasure working with you and we look forward to helping you again in the future!

Wulff
01/01/19
Verified Customer
It was ok just too expensive
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 10, 2019

Thank you for the review, when you chose to have your car serviced at Honest-1 you are choosing our decades of expertise, ASE certified mechanics, plus our guaranteed warranties along with our many other partnerships all to ensure our customers are receiving the highest level of automotive care. If there was anything outside of the cost that you felt we could improve we would love to hear from you. (630) 870-1262

Terence
12/20/18
Verified Customer
They really wanted my money
Latania
12/03/18
Verified Customer
Good job.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 10, 2019

Thank you, Latania!

Tania
12/21/18
Verified Customer
I was impressed at first... I went in to get my car fixed and not 2 hours later the heater wasn't working.
Carter
12/14/18
Verified Customer
Service was very prompt and helpful. I was even told about additional coupons via the website. I will definitely be returning to this location in the future.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 03, 2019

So great to hear, Carter! Can't wait to help you again in the future!

Sheila
12/14/18
Verified Customer
They were able to get me in on a busy Saturday after my battery died. I picked up my truck later that day. Excellent service!!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 03, 2019

Happy to help, Sheila! Glad to get you back on the road quickly. Thank you!

Mario
12/14/18
Verified Customer
Thank you!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 03, 2019

Our pleasure, Mario!

John
12/10/18
Verified Customer
Honest assessment and pricing.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, January 03, 2019

We appreciate your business John, thank you!

Lisa
12/05/18
Verified Customer
Used to take my old car there all the time. Now my husband is going for his car.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, December 26, 2018

We appreciate the continued support, Lisa! Thank you!

Paula
12/02/18
Verified Customer
Pricey
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, December 20, 2018

Hey Paula! Thank you for the review, when you chose to have your car serviced at Honest-1 you are choosing our decades of expertise, ASE certified mechanics, plus our guaranteed warranties along with our many other partnerships all to ensure our customers are receiving the highest level of automotive care. Hope to see you again soon!

Ebenezer
12/04/18
Verified Customer
I had my Kia Amanti checked by the auto shop because of the loud noise coming from the engine and check engine light. They diagnosed it and were able to replace an ignition coil. The car is running now even though the check engine light is still on. They were professional, courteous and friendly. A good place to handle auto repairs
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, December 20, 2018

Happy to help, Ebenezer! Thank you for choosing Honest-1 and we hope that if you ever need automotive help again you come to see us!

Schedule an Appointment with Honest-1 Auto Care - Aurora
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (630) 518-4025
Need an appointment for today? Call the shop directly at (630) 518-4025
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
87
Customer Service
90
Customer Amenities
95
The Aurora location of Honest-1 Auto Care has been serving the local community since 2014. This RepairPal Certified shop features a very experienced team with an excellent mix of training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to service and repair today's modern vehicles. Work performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “excellent”, “perfect”, “amazing”, and "professional". A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - Aurora
Schedule an Appointment with Honest-1 Auto Care - Aurora
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (630) 518-4025
Need an appointment for today? Call the shop directly at (630) 518-4025
What verified customers have to say about Honest-1 Auto Care - Aurora
Would recommend to a friend
90%
Car was ready when promised
95%
Did not feel sales pressure
97%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
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