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Honest-1 Auto Care - Aurora

RepairPal Certified Shop in Aurora

Honest-1 Auto Care - Aurora

491 Verified Reviews
(630) 518-4025
989 S Eola Rd
Aurora, IL 60504 USA
"Excellent service of my vehicle."
— Craig, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 3:30pm
Auto Repair Experience
  • Karen Conway, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Honest-1 Auto Care - Aurora Reviews
491 Ratings
Displaying 1 - 15 of 468reviews
Jessica
02/06/19
Verified Customer
Everyone was very polite and nice! Very fair and reasonable pricing.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 15, 2019

Thank you, Jessica!

Taylor
02/03/19
Verified Customer
I will bring my vehicles back in the future for services
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 15, 2019

Can't wait, Taylor!

Reilly
01/30/19
Verified Customer
Amazing staff, friendly people, clean and welcoming facility, work done in a timely manner, and work performed perfectly!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 15, 2019

Thank you so much, Reilly! It was a pleasure working with you!

Cary
01/25/19
Verified Customer
Wheel lug nuts not secured on one tire after tire rotation
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 15, 2019

Cary, please give us a call so we can fix this! Thank you!

Richard
01/27/19
Verified Customer
Good price. Good people. Good job, well done.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

We really appreciate the kind words, Richard. Thank you!

Amy
01/23/19
Verified Customer
Great waiting room!!!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

Thank you, Amy!

Sonna
01/28/19
Verified Customer
Excellent people and great job done. Thank you.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

Thank you for the kind words, Sonna!

Jodi
01/24/19
Verified Customer
Always a good experience! They let you know what is wrong or not wrong and your options. The Staff is very friendly also!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

Thank you Jodi! We strive for all of our customers to have a great experience from the moment they walk in until the end!

Laura
01/27/19
Verified Customer
Jake and Karen were extremely friendly and helpful. Nice environment while waiting. I would recommend this shop to others!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

Thank you so much, Laura! We are honored that you would recommend us to your friends and family. Thank you.

Ian
01/20/19
Verified Customer
The facility was very nice and the people at the front desk were nice. I was just dropping off my car so I didn't try any of the complimentary snacks but they looked good. They did an inspection on my car and they emailed me a copy of it with pictures to document the issues they found. I have never seen that before but I loved it! I am definitely planning on bring my cars back here.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 08, 2019

Thank you so much for the kind words, Ian! We look forward to those future visits and hopefully next time you try one of our delicious snacks!

Rachel
01/21/19
Verified Customer
Love the courteous and politeness of the employees. Sofa in the waiting room is very comfortable!!
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 04, 2019

Thank you for sharing, Rachel! It was a pleasure working with you.

Cheryl
01/21/19
Verified Customer
Staff was very friendly and knowledgeable. I was very confident in their diagnosis and did not feel like they were trying to up-sell me in any way. Reasonable cost and offered discounts that were available on their website.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 01, 2019

Thank you so much Cheryl! We truly appreciate your kind words!

Maureen
01/21/19
Verified Customer
Very professional! Found that I needed a battery and gave me the best deal they could. They are a great bunch of people.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 01, 2019

Happy to help Maureen! We appreciate the support!

Tanner
01/20/19
Verified Customer
I had never been to H1 before and had just moved to the area so I figured I'd give it a go. They were quick to get my oil change and tire rotation done and were very communicative on other issues with my car. They said what would need immediate attention and what could wait. They fixed it very quickly and I was done in no time! I highly recommend H1 and will be returning.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 01, 2019

It was a nice meeting, you Tanner! Thanks for choosing Honest-1 and we look forward to your future visits!

Deborah
01/15/19
Verified Customer
Very efficient and thorough.
Reply from Honest-1 Auto Care - Aurora
by honest1aurora, February 01, 2019

Thank you Deborah!

RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
87
Customer Service
90
Customer Amenities
95
The Aurora location of Honest-1 Auto Care has been serving the local community since 2014. This RepairPal Certified shop features a very experienced team with an excellent mix of training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to service and repair today's modern vehicles. Work performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “excellent”, “perfect”, “amazing”, and "professional". A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - Aurora
What verified customers have to say about Honest-1 Auto Care - Aurora
Would recommend to a friend
90%
Car was ready when promised
95%
Did not feel sales pressure
96%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
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