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Downtown Auto Repair

RepairPal Certified Shop in Auburn

Downtown Auto Repair

72 Verified Reviews
(253) 292-6257
102 Auburn Way N
Auburn, WA 98002 USA
"They were professional and courteous. They did a good job on my van."
— Diane, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Neil Christensen, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 15 Years of Car Repair Experience
Downtown Auto Repair Reviews
72 Ratings
Displaying 1 - 15 of 71reviews
Cathy
01/02/19
Verified Customer
No complaints with Downtown Automotive, good customer service, mechanic work and prices.
Ondrey
12/20/18
Verified Customer
Always have great service
Alex
08/31/18
Verified Customer
Great work guys!
Corey
07/25/18
Verified Customer
Pleasure doing business with you
Chris
07/13/18
Verified Customer
First time in - good experience. Service Manager is very welcoming and honest which is hard to find in this industry.
Cameron
07/11/18
Verified Customer
This shop is a straight shooter, no bull. I got an accurate estimate and a timely repair.
Martha
07/13/18
Verified Customer
Ive only had my vehicle back for a week. So far so good. The people at Downtown auto very nice.
Josh
05/25/18
Verified Customer
Overall pretty good, time frame was off a bit.
Norman
03/02/18
Verified Customer
Fantastic workmanship looked at the whole car not just what needed to be done.
Tina
02/23/18
Verified Customer
It was a Pleasant experience
Jason
02/23/18
Verified Customer
My experience was great, however, all prices and options s/b explained upfront and not when my vehicle is on the lift. I would say my only dislike is being told this and that cost extra. Don't play garage games and tell me upfront.
Susie
02/22/18
Verified Customer
Paul and Alex are fantastic.
Keosha
02/05/18
Verified Customer
They were not able to fix my car. Was told the repairs would cost more than the value of the car. Appreciate the honesty and not being taken advantage of. Thank you so much
Reese
02/01/18
Verified Customer
Staff is friendly, knowledgeable, and accommodating. Owner gave me a ride to and from where I needed to go while my car was being fixed. A really nice place, will definitely continue to do business here.
James
01/24/18
Verified Customer
They are very professional and price was reasonable.
Schedule an Appointment with Downtown Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (253) 292-6257
Need an appointment for today? Call the shop directly at (253) 292-6257
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
83
Customer Service
93
Customer Amenities
93
Downtown Auto Repair has been serving the community of Auburn and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “excellent”, “courteous”, and “professional”. This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Downtown Auto Repair is your place for all of your auto care needs! We have the best techs in Auburn, Washington. We give you the promise of fast and timely service as well as price transparency. Just give us a call and we can schedule you for the next available appointment! Have a great day.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Downtown Auto Repair
Schedule an Appointment with Downtown Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (253) 292-6257
Need an appointment for today? Call the shop directly at (253) 292-6257
What verified customers have to say about Downtown Auto Repair
Would recommend to a friend
93%
Car was ready when promised
86%
Did not feel sales pressure
97%
Car was fixed correctly the first time
93%
Customer was treated respectfully
97%
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