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The Black Forest

RepairPal Certified Shop in Auburn

The Black Forest

17 Verified Reviews
(530) 564-1575
140 Elm Ave
Auburn, CA 95603 USA
"Great service, great people."
— Betty, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Paul Gilbert, Owner
  • Established 1981
  • 2 Auto Repair Mechanics on Staff
  • 18 Years of Car Repair Experience
The Black Forest Reviews
17 Ratings
Displaying 1 - 15 of 17reviews
06/22/15
Great service, great people.
06/21/15
They have always taken care of us.
06/03/15
I like the workmanship; how clean they leave our car.
05/21/15
Great customer service.
05/13/15
They go out of their way to make sure I am taken care of and accommodate my schedule.
05/01/15
Always professional and great service!!
04/14/15
The shop techs are extremely knowledgeable. The front office staff make you feel right at home and communicate well with their customers as to what repairs are necessary and why.
04/14/15
Great service.
01/30/15
They look the car over and provide recommendations on what may need to be fixed. They are very friendly and customer oriented.
10/03/14
They provide excellent service.
09/24/14
Great service.
09/18/14
They were polite, fixed what I needed while I waited even though they offered to drive me home. Washed car also.
09/17/14
They have always provided high quality, friendly service.
07/25/14
I like the service there. I don't take my car any other place.
07/24/14
Superior service and workmanship.
Schedule an Appointment with The Black Forest
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 564-1575
Need an appointment for today? Call the shop directly at (530) 564-1575
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
77
Customer Service
94
Customer Amenities
98
The Black Forest is a family owned and operated business that has been proudly serving Auburn and the surrounding area since 1981, specializing in service and repair of most European makes. This experienced and well trained team is equipped to handle most repairs that come their way, from minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 12 month / 12,000 mile warranty for your peace of mind. Recent customers enthusiastically described this shop to us as, "friendly", "accommodating", "knowledgeable", and offering "superior workmanship". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
The First person you're likely to meet coming in the door is Sherry Gilbert - Co-Owner and President of The Black Forest. The Black Forest has been in business in Auburn California since 1981. Paul & Sherry Gilbert moved here in the summer of '81' to raise their two sons in the best environment they could find. Son Jason now manages our shop as the head technician. Enjoying a wonderful life here in Auburn, Paul & Sherry are actively involved in our local community. Both Sherry and Paul are graduates of "Leadership Auburn". Sherry is the past president of the Auburn Chamber of Commerce and had the longest presidents term (18 months) in the history of the Auburn Chamber. Both Paul & Sherry have chaired Auburn's Premier Event... Auburn's Black and White Ball. Thanks to our son Jason, our service facility has become the most progressive shop in the local area in keeping up with the technical advances of today's complex automobiles. We have the equipment to support all of the computer diagnostics of the makes and models we service. We often have referrals from local Sacramento Volvo, BMW and local Mercedes Dealers as they know we are the only shop in the area with the knowledge and equipment to service the later models. For any vehicle owner, the distinction between auto maintenance and auto repair is critical to ensuring a long and healthy life for their preferred method of transportation. Both are essential in the smooth operation of a vehicle, but the terms are often confused for one another, which can lead some owners to pay more than they should over time. Auto maintenance is a broad term that covers regular and preventative actions taken to help keep a car that is running properly stay running. This maintenance can include things such as oil changes, transmission flushes, as well as annual inspections and tire rotations. All of these services help to keep a car that is running smoothly stay that way, and help prevent the need for auto repair. We perform all aspects of repair.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Coffee
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Audi
  • BMW
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
  • iATN
Questions Answered by The Black Forest
Changing Air Filters In A 1999 Cl500 on 1999 Mercedes-Benz CL500
Remove windshield wiper assembly
Cover dust filter.
Remove windshield wiper bearing. Use special tool 140 589 00 07 00
Remove 4 screws and remove water collector.
Remove phillips head screws (3) and remove cover.
Remove 5 screws and remove cover (inside heater housing).
Apply vacuum to the pneumatic seal of active charcoal filter.
Use special tool 201 589 13 21 00.
NOTE : For removal and installation of the active charcoal filter the pneumatic seal must remain evacuated. Vacuum tester remains connected.
Pull out active charcoal filter towards the top. Use special tool 140 589 02 33 00.
NOTE : The active charcoal filter can not be cleaned, it always must be replaced.



Installation is the reverse sequence.
Front End Shaking on 1990 BMW 325i
Make sure your front wheels aren't bent and the tires are round first! Next, Check your front control arm bushings for cracks. If they look ok - check the ball joint in lower control arms. If your still not sure you can get it inspected for free at The Black Forest in Auburn
How Does One Remove Power Steering Pump? on 1994 Mercedes-Benz S500
1 Draw off oil from reservoir
2 Disconnect feed line from reservoir
3 Remove add-on parts (e.g air intake hose, fan shroud, ignition, distributor, etc ) to expose power steering pump, depending on the engine vanant.
4 Remove poly V-belt
5 Detach belt pulley (41) on ZF power steering pumps
NOTE: The belt pulley is a shrink fit on LUK power steering pumps.
6 Unscrew high pressure stretch hose (30i) and return line (30f)
NOTE: Seal pipe connections with blind plugs.
7 Detach high-pressure stretch hose (27a) and suction line (27b) on tandem pump

Vehicles with level control
Seal pipe connections with blind plugs
8.1 Detach oil lines (27b, 30f) to oil cooler pipe.
8.2 Detach oil lines (27c, 27d)
9 Detach power steering pump (30)
NOTE: On models 129 and 140 with 8-cylinder engine, remove power steering pump with beam, then detach power steering pump or reservoir from beam.
10 Install in reverse order
11 Fill and bleed power steering pump





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Schedule an Appointment with The Black Forest
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 564-1575
Need an appointment for today? Call the shop directly at (530) 564-1575
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