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Gordon's Automotive Service Center

RepairPal Certified Shop in ATLANTA

Gordon's Automotive Service Center

21 Verified Reviews
(470) 264-4680
3096 CAMPBELLTON ROAD
ATLANTA, GA 30311 USA
"I've been coming here for a couple of years now and have never had a problem. They'll treat ya right!"
— Audley, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
9:00am to 3:00pm
Auto Repair Experience
  • Regina Gallon, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 73 Years of Car Repair Experience
Gordon's Automotive Service Center Reviews
21 Ratings
Displaying 1 - 15 of 21reviews
Clarence
07/02/19
Verified Customer
I know the owner here and he is totally committed to providing the best service and highest quality possible.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

Giving great Customer Service stands in the forefront of how we operate. We appreciate your review and value your patronage.

Verdell
07/02/19
Verified Customer
The service was good. I'm trying to think of something they could improve but I can't.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We are happy to be off service to you. Our plan is to be the best version of Automotive Repair Quality and Standards and we are always looking for new ways to improve. If you can think of something small, brilliant or groundbreaking please share.

Travis
07/01/19
Verified Customer
It was better service than most places I've been to, it felt very homey and welcoming, not just like a business!
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We try our best to provide a comfortable and homestyle place for our customers to wait while we work to meet their satisfaction on their vehicle needs. You are more than welcome to our Sofa, TV and friendly office staff anytime. Thank you for your patronage.

Willie
06/30/19
Verified Customer
I had an oil change done here, and I was satisfied with my experience. The customer service was excellent.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We are excellent because of terrific customers like you who support us in business by patronizing and spreading the good word. Thank you for adding value to our service Please keep sharing your experience as we stand humble and work to service the people.

Isaiah
06/30/19
Verified Customer
My experience here was good. Nice people, good service. Great place for regular maintenance services!
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

Thank you for your feedback! Come check out our maintenance package specials! They are well put together and affordable. Our mission is to keep your car on the road by providing regular maintenance service every customers can count on. We appreciate your business.

Audley
06/30/19
Verified Customer
I've been coming here for a couple of years now and have never had a problem. They'll treat ya right!
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

A place of business who does not have loyal customers is short of a smile and dedicated services. We aim to service and repair with your satisfaction guaranteed. Your loyalty keeps us in business. Thank you.

Doc
06/30/19
Verified Customer
My nephew has been coming for a while and recommended I come here. Everyone is very nice and they have great prices. I will be back.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We absolutely love referrals! Great rewards comes to those who share. Spread the word and tell them "Repairpal made it happen and Gordon's is the place to go for all your automotive service and repair needs". Look forward to seeing you soon.

Bianca
06/28/19
Verified Customer
They got my service done quickly and it was a good price! They were helpful too.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

Our customers are the relish of our day. Gordon't would be 5 less stars without you. Thank you for your support. We are here whenever you need our caring and affordable services.

Marie
06/28/19
Verified Customer
I've recommended several people here. Just yesterday, I told a friend of mine to come here. I really like the people and so far, I like the work too!
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We love it when our customers send to us people that they value and care about so we can value and care about them to. Every referral means another car driving to peak performance on the road. This is our dream job - putting smiles on our customers face and a twinkle of the grill of their car! Don't forget about your scheduled maintenance and to Winterize your car. Thank you for supporting us.

Jasmine
06/27/19
Verified Customer
They provided excellent customer service.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

Thank you for being impactful in your review. We can't do this without you.

Yvette
05/21/19
Verified Customer
We met the owner and his employees and all were very pleasant and explained everything that was going on with our vehicle. Then sat down with you to go over everything and waited for the customer to decide what we were going to do. I love that the shop is not pushing you to repair things that are not needed at that time.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

We offer a haggle, hassle free environment with affordable pricing. Our job is to earn your trust for the longevity and not the short-term. Car repairs can be costly and stressful so we do what we can to listen with a caring ear, provide an affordable quote and allow our customers to decide their best solution with the feedback we provide. We value the relationship building process with all our customers. Thank you for helping us practice being great! Please visit again.

Romel
06/30/19
Verified Customer
The mechanics LOST the Oil level DIP STICK!!!! I PAID FOR EMISSIONS PARTS AND MY CHECK ENGINE LIGHT IS STILL ON!!!!!! I PAID TO HAVE ALL THE LIGHTS INSPECTED ON THE TRUCK &, THE HEAD LIGHTS ARE NOT WORKING PROPERLY WITH THE MONEY I SPENT ON THESE REPAIRS. THIS TRUCK WAS THERE LONG ENOUGH FOR THIS NOT HAPPEN!!!!!!!
Reply from Gordon's Automotive Service Center
by gordon 30311, August 20, 2019

Thank you for you feedback Sir. We appreciate all reviews from our customers but we especially value our low to no star reviews as these are the reviews that challenge us to improve and to grow as a business. With this in mind we always put our customers first.

Understandable your vehicle was left on our lot for several months ready for pick up. With the kind of work that was done your vehicle needed to be driven for the monitors to set for the Check Engine light to go off and be in readiness for an Emissions testing but because of some unforeseen issues beyond our control this did not go as planned.

The external lights and other issues that you spoke of have been properly addressed, as we guarantee our parts and labor and are committed to providing our customers with 100% customer service.

To further note your vehicle was on our lot for over 180 days and normally we charge a storage fee which yours was calculated to be over $2200.00 but as a value and a courtesy to you we waived those fees.

We hope that you will see the extra care we have put into lightening your concerns, and effectively addressing your service repair needs as we value you as our customer and we hope to see you again for your vehicle maintenance needs.

Darrell
06/18/19
Verified Customer
I took my car to Gordon s repair and a week later I had the same issue reoccur.
Reply from Gordon's Automotive Service Center
by gordon 30311, August 19, 2019

There are times when a check engine light might come back on or the issue resurfaces which is why we guarantee our work and always encourage a customer to return so we can evaluate and correct an issue that we were asked or approved to service. Thank you for returning so we could please you with our prompt resolution.

Gloria
06/26/19
Verified Customer
My air conditioning problem was hard to diagnose. They went the extra mile to make sure it was fixed in a timely manner. I was given an explanation, a visual and a test of the new parts. I liked that. I appreciate good service. Thank you!
Guyana
01/29/19
Verified Customer
Great people, fast and great service will be back very soon.
RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
91
Customer Amenities
95
Gordon's Automotive Service Center was established in 2007 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “helpful”, “excellent”, and “welcoming”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Gordon's Automotive Service Center, has aided and supported its community for 35 years. It’s a full service automotive shop whose mandate is to repair anything a car or light truck may need-- from engines to transmissions and everything in between. The key word in Gordon's is "service" and as such we pride ourselves on giving accurate honest diagnosis and quick work for repairs actually needed.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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What verified customers have to say about Gordon's Automotive Service Center
Would recommend to a friend
81%
Car was ready when promised
90%
Car was fixed correctly the first time
85%
Customer was treated respectfully
90%
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