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DW Campbell Tire and Service Center

RepairPal Certified Shop in Atlanta

DW Campbell Tire and Service Center

38 Verified Reviews
(404) 341-5281
1921 Howell Mill Rd
Atlanta, GA 30318 USA
"None. Service is always well done."
— Neil, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:30pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Joe Jacobs, Owner
  • Established 1987
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 89 Years of Car Repair Experience
DW Campbell Tire and Service Center Reviews
38 Ratings
Displaying 1 - 15 of 38reviews
10/12/12
Verified Customer
Friendly quick service
Donald
10/12/12
Verified Customer
The people are very curtious and they address you as soon as you walk in. Very honest!
Neil
10/11/12
Verified Customer
None. Service is always well done.
Eva
10/11/12
Verified Customer
I have been using their services for more than 5 years, and I am extremely pleased and trust them very much.
Jennifer
10/10/12
Verified Customer
Always professional service and has been for over 10 years.
10/10/12
Verified Customer
been going there a long time, same service techs are still there
Charles
10/09/12
Verified Customer
Very good folks to deal with.
Robert
10/03/12
Verified Customer
Leonard was very courteous and professional.
Michelle
10/01/12
Verified Customer
I was headed to D.W. Campbell Goodyear to have an engine-light problem attended to, but the problem apparently was far worse than I expected. When my car died in the right lane of Howell Mill about 20 yards from the shop, three of your wonderful employees came out to push it in!! I was saved from the glaring eyes of drivers, as well as a towing expense. The diagnostic was done within a half-hour. And though in the end, the problem was far, far worse -- and more expensive -- than worthwhile for the aging VW, the employees' diligence and care deserve kudos. I will definitely be back for future maintenance on my new vehicle.
Doug
09/30/12
Verified Customer
Great service in a timely manner.
John
09/26/12
Verified Customer
GOOD PEOPLE- CONSISTENT SERVICE THANKS
09/19/12
Verified Customer
I feel like I can trust DW Campbell to give me the service I need without recommended service I don't need.
09/19/12
Verified Customer
Major repair suggestions should be printed and explained on a separate sheet. When said before paying it pressures me. Instead I like to read and keep on file in my car for future repairs
Jennifer
09/16/12
Verified Customer
For more than 20 years, my family has been using DW Campbell Tire & Auto on Howell Mill Rd for our car care needs. The staff are always helpful and courteous, explaining completely what services are needed and also telling us when we don't need something that another shop suggested. They've even fixed flats for free for our panicked teenagers! I recommend this shop to all my new neighbors when they ask who I take my cars to. Thanks!
09/13/12
Verified Customer
My only complaint is that a fee was added for roadside service, which I didn't ask for, wasn't told about and didn't notice until well after the repair was done. I have AAA, so paying an additional fee is not helpful. Next time I go there, I will review the receipt more carefully on the spot.
Reply from DW Campbell Tire and Service Center
by D W Campbell Tire and Service, November 05, 2012

Thanks for your post. I would like to know what type of fee was added to your road side service. We do not have road service; however, we do have a wrecker service that does our towing and some road side assistance for us. Please contact me at 404.352.0001 so that I might check into this.

Joe Jacobs,
Owner

RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
87
Customer Service
92
Customer Amenities
98
When reviewing candidates for our Certified Shop Network we look primarily at their employees, and especially that they are experienced, trained, and certified. DW Campbell hit a home run in all these categories! They have 140+ years of experience between the group, all are ASE certified, and they receive regular training to keep up to date with the latest technologies. In addition to their outstanding team the shop is open on Saturday and offers a clean and bright waiting room complete with cable television and coffee.
Details
Message From the Shop
At DW Campbell Tire and Auto Service Center, we found an impressive four ASE certified tiechnicians on staff, including three Master Technicians, who have nearly 90 years of experience between them. This is the reason the received a perfect score in the Technical Ability section of the assessment. An ASE Blue Seal of Excellence shop, they also employs a sales staff that are ASE certified C-1 Service Consultants. In addition to their outstanding technical team, the shop also cares greatly about customer service, as is evident by their Saturday hours, a clean and bright waiting area that includes cable television, free WiFi and good coffee. They also carry a full line of Goodyear, Dunlop and Kelly tires
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Open Saturday
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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