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DW Campbell Tire and Service Center

RepairPal Certified Shop in Atlanta

DW Campbell Tire and Service Center

40 Verified Reviews
(404) 341-5281
1921 Howell Mill Rd
Atlanta, GA 30318 USA
"I have been using their services for more than 5 years, and I am extremely pleased and trust them very much."
— Eva, a Verified Customer
Hours
07:30
18:30
http://purl.org/goodrelations/v1#Monday
07:30
18:30
http://purl.org/goodrelations/v1#Tuesday
07:30
18:30
http://purl.org/goodrelations/v1#Wednesday
07:30
18:30
http://purl.org/goodrelations/v1#Thursday
07:30
18:30
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:30pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Joe Jacobs, Owner
  • Established 1987
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 89 Years of Car Repair Experience
DW Campbell Tire and Service Center Reviews
40 Ratings
Displaying 1 - 15 of 40reviews
10/12/12
I took my vehicle here because it had good ratings online. I needed to get a squeaking noise check out that was coming from around my serpentine belt. They replaced my belt tensioner and my serpentine belt and $240 later the noise sounds worse.
Reply from DW Campbell Tire and Service Center
by D W Campbell Tire and Service, November 05, 2012

I understand that you returned to D W Campbell Goodyear on November 2, 2012; however, you could not duplicate the noise the vehicle was making. This is not unusual. Please return as soon as your truck starts making noise again. Call me at 404.352.0001 and we will discuss in further detail under what conditions you are having this problem.

Joe Jacobs,
Owner

10/12/12
I've been a customer for 1.5 years. Normally, I would have given a higher rating. However, the last two maintenance repairs, I was extremely dissatisfied. I paid for a couple of services and discovered the next day that it had not been performed. It cost me more time and fuel to revisit the shop, in order to receive corrective maintenance performed.
Reply from DW Campbell Tire and Service Center
by D W Campbell Tire and Service, November 05, 2012

I would like to discuss this with you. We have systems in place to assure that all work is performed. If we have a problem I want to correct it. I can be reached at 404.352.0001.

Joe Jacobs
Owner

10/12/12
Friendly quick service
10/12/12
The people are very curtious and they address you as soon as you walk in. Very honest!
10/11/12
None. Service is always well done.
10/11/12
I have been using their services for more than 5 years, and I am extremely pleased and trust them very much.
10/10/12
Always professional service and has been for over 10 years.
10/10/12
been going there a long time, same service techs are still there
10/09/12
Very good folks to deal with.
10/03/12
Leonard was very courteous and professional.
10/01/12
I was headed to D.W. Campbell Goodyear to have an engine-light problem attended to, but the problem apparently was far worse than I expected. When my car died in the right lane of Howell Mill about 20 yards from the shop, three of your wonderful employees came out to push it in!! I was saved from the glaring eyes of drivers, as well as a towing expense. The diagnostic was done within a half-hour. And though in the end, the problem was far, far worse -- and more expensive -- than worthwhile for the aging VW, the employees' diligence and care deserve kudos. I will definitely be back for future maintenance on my new vehicle.
09/30/12
Great service in a timely manner.
09/26/12
GOOD PEOPLE- CONSISTENT SERVICE THANKS
09/19/12
I feel like I can trust DW Campbell to give me the service I need without recommended service I don't need.
09/19/12
Major repair suggestions should be printed and explained on a separate sheet. When said before paying it pressures me. Instead I like to read and keep on file in my car for future repairs
Schedule an Appointment with DW Campbell Tire and Service Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (404) 341-5281
Need an appointment for today? Call the shop directly at (404) 341-5281
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
87
Customer Service
92
Customer Amenities
98
When reviewing candidates for our Certified Shop Network we look primarily at their employees, and especially that they are experienced, trained, and certified. DW Campbell hit a home run in all these categories! They have 140+ years of experience between the group, all are ASE certified, and they receive regular training to keep up to date with the latest technologies. In addition to their outstanding team the shop is open on Saturday and offers a clean and bright waiting room complete with cable television and coffee.
Details
Message From the Shop
At DW Campbell Tire and Auto Service Center, we found an impressive four ASE certified tiechnicians on staff, including three Master Technicians, who have nearly 90 years of experience between them. This is the reason the received a perfect score in the Technical Ability section of the assessment. An ASE Blue Seal of Excellence shop, they also employs a sales staff that are ASE certified C-1 Service Consultants. In addition to their outstanding technical team, the shop also cares greatly about customer service, as is evident by their Saturday hours, a clean and bright waiting area that includes cable television, free WiFi and good coffee. They also carry a full line of Goodyear, Dunlop and Kelly tires
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Open Saturday
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to DW Campbell Tire and Service Center
Schedule an Appointment with DW Campbell Tire and Service Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (404) 341-5281
Need an appointment for today? Call the shop directly at (404) 341-5281
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