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Duffy's Repair Service Inc

RepairPal Certified Shop in Ashland

Duffy's Repair Service Inc

178 Verified Reviews
(804) 681-2023
9974 Lickinghole Rd
Ashland, VA 23005 USA
"Everything was great and done on time!"
— Alicia, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Drew Palmer, Manager
  • Established 1981
  • 12 Auto Repair Mechanics on Staff
  • 7 ASE Certified Auto Technicians
  • 5 ASE Master Auto Technicians
  • 190 Years of Car Repair Experience
Duffy's Repair Service Inc Reviews
178 Ratings
Displaying 1 - 15 of 171reviews
Bonnie
11/18/18
Verified Customer
They got my car towed to their shop and replaced the alternator the day that I called them.
Kathy
10/26/18
Verified Customer
I feel the employees at Duffy s are honest and respectful of my time. A loaner car is a lifesaver, too!
Hailey
10/25/18
Verified Customer
Great employees with thoughtfulness for the customer!
Deborah
10/22/18
Verified Customer
A problem from a previous repair had not been solved, but I had called and had it noted on the previous repair bill, so when I returned for routine maintenance, the previous problem was solved.
Jim
10/02/18
Verified Customer
Jason did an outstanding job sanding my headlights. Very pleased with the results!
Wendy
09/28/18
Verified Customer
The man was helpful and informative and was willing to lose my business in order for my needs to be better met by me taking my car somewhere else
Alison
10/19/18
Verified Customer
Jeff was awesome. Thank you!
Nick
10/16/18
Verified Customer
The bill was extremely difficult to understand. Parts and labor were not broken out properly. As an example, the price for a quart of the synthetic oil was not specified.
Mike
10/16/18
Verified Customer
It was great
Joe
09/20/18
Verified Customer
Excellent shop. Always treated fairly and honestly. All their technicians are highly skilled.
Neal
09/11/18
Verified Customer
Always a good experience with Duffys Repair Service. Courteous and knowledgeable staff and owner. I've been a customer for almost 30 years.
Bill
09/13/18
Verified Customer
I have used Duffy's for years. My cars and truck go there unless they are under manufacturers (or dealers) warranty. Billy Duffy and his associates get the job done right - the first time...and never try to up sell you . . though they may point out things they suggest fixing or in need of repair. . . . . that is a far cry from saying . . .we need to fix this or else. And if it is that, that some other things are bad and need replacement . . .they have good reason to say so. I have lived in over a dozen states across the US and Duffy's has provided me with quality, dependable, honest service. Everytime! They also have loaner program available.
Tim
09/12/18
Verified Customer
Recent experience was good. I felt they treated me fairly and got the work completed in a timely manner.
Hugh
08/29/18
Verified Customer
I trust Billy and staff and appreciate the loaner vehicles and their willingness to work clients about timing and pickup. Trust that staff will advise me on best course of action and do not feel they are just trying to sale me work that is not critical at this time.
Marjorie
08/28/18
Verified Customer
Drives like a dream.
Schedule an Appointment with Duffy's Repair Service Inc
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 681-2023
Need an appointment for today? Call the shop directly at (804) 681-2023
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
100
Tools & Equipment
100
Customer Service
97
Customer Amenities
93
Duffy's Repair Service has been serving the community of Ashland and the surrounding area since 1981. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “helpful”, “professional”, “excellent”, “courteous”, and “accommodating”. This location features a team of automotive technicians whose experience and commitment to ASE certification ranks with the best. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and compeer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Duffy’s Repair Service, locally owned and operated shop, first opened its door for service November 1981. A lot has changed in the last 30 years, but our philosophy has remained the same “Provide First class customer service, honesty, and satisfaction every visit.” Through years of dedication and hard work the Duffy Family have grown the business from a few bay garage, to the large full service center that you see today. We’re a certified Napa Auto Care Center, Jasper Engines & Transmission preferred installer, Michelin Tire Dealer, and ASE Blue Seal Shop! We work on light-duty truck and cars, Medium-duty vehicles, Motorhomes/RV's, and Hybrid cars. We can handle your Fleets as well!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • Jasper
Map
Get Directions to Duffy's Repair Service Inc
Schedule an Appointment with Duffy's Repair Service Inc
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 681-2023
Need an appointment for today? Call the shop directly at (804) 681-2023
What verified customers have to say about Duffy's Repair Service Inc
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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