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Christian Brothers Automotive - Western Wake

RepairPal Certified Shop in Apex

Christian Brothers Automotive - Western Wake

170 Verified Reviews
(984) 205-6475
8705 Holly Springs Rd
Apex, NC 27539 USA
"Work was done properly, on time, and discovered a failure with the work done by the dealership."
— Peter, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Charles Yun, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience
  • Andrew Grinnell, Manager
Christian Brothers Automotive - Western Wake Reviews
170 Ratings
Displaying 1 - 15 of 161reviews
Dan
07/09/19
Verified Customer
Started with a $900 fix and ended up having to spend $2,200 before my car was driveable. I would not have done the first repair or the second if I knew I would be spending so much, it's 2006 vehicle with 230,000 miles! Ouch.
Jonathan
07/08/19
Verified Customer
Great job! Thank you!
Paul
07/04/19
Verified Customer
Great professional people that actually care about your experience with excellent service.
Melissa
06/20/19
Verified Customer
The staff is very friendly. I have always had good service!
Courtney
06/30/19
Verified Customer
Great service!
Ellie
06/24/19
Verified Customer
friendly and helpful
Brian
06/24/19
Verified Customer
No complaints.
Sean
06/20/19
Verified Customer
They let me drive away with a vehicle making squeaky noise - meaning now I'll have to use up more of my time to have that diagnosed. A little frustrating.
Alan
06/17/19
Verified Customer
Work was done on time and for a fair price
Molly
06/09/19
Verified Customer
Got a new alternator and battery replaced/repair. Still having issues and they are worse than before. Took it back and they seemed like nothing was wrong, but issues still accruing. $934 down the drain.
Christopher
06/11/19
Verified Customer
Done right. Explained in way I could understand.
Tiffani
06/02/19
Verified Customer
10k oil change. Pretty straightforward.
Andrea
06/02/19
Verified Customer
They were fast, very friendly, and clear about what the repair issues were.
Malcolm
06/03/19
Verified Customer
CB Automotive did an excellent job diagnosing my car as well as repairing it. They had me back on the road in no time at all.
Mike
05/30/19
Verified Customer
CB is not your normal 'garage'. It is more like a spa getaway for your car. The facility is clean, the people are awesome and your car gets the superior treatment it deserves!
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
The Western Wake location of Christian Brothers Automotive has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “courteous”, “helpful”, “knowledgeable”, "excellent", and “awesome”. This location features a team of experienced automotive professionals whose commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Christian Brothers Automotive - Western Wake
Would recommend to a friend
91%
Car was ready when promised
97%
Did not feel sales pressure
50%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
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