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Lakewood Auto Service

RepairPal Certified Shop in Ann Arbor

Lakewood Auto Service

48 Verified Reviews
(734) 786-8986
300 Jackson Plaza
Ann Arbor, MI 48103 USA
"I've known Don for a long time, and he is super trustworthy. I recommend them constantly to friends and family; you can definitely trust them to do great work at a fair price!"
— Mike, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Don Staebler, Owner
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 15 Years of Car Repair Experience
Lakewood Auto Service Reviews
48 Ratings
Displaying 1 - 15 of 46reviews
Lisa
02/15/19
Verified Customer
They were really attentive and helpful! I liked how they had the work done in a really timely manner as well.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 02, 2019

Thank you for allowing us the opportunity to take care of you and your automotive repairs. We appreciate you taking the time to write a review for us.

Adam
02/14/19
Verified Customer
They did good work for me, and were really kind and professional. I would recommend them!
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 02, 2019

Adam
Thank you for taking the time to write a review for us. We appreciate you trusting us to take care of you and your vehicle.

Jody
01/22/19
Verified Customer
When I call, Don Staebler (the owner) always answers the phone and personally takes care of me. They are great at fitting me in on short notice, and I like that they always fix the root issue instead of wasting time and money going after symptomatic issues. I seriously can't recommend them enough!
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 02, 2019

Jody
We appreciate you taking the time to write such a wonderful review. Thank you for allowing us the opportunity to earn your trust.

Mike
01/13/19
Verified Customer
I've known Don for a long time, and he is super trustworthy. I recommend them constantly to friends and family; you can definitely trust them to do great work at a fair price!
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Mike,
Thank you for taking the time to write us a wonderful review. We know their are a lot of options for automotive services and appreciate you being a valued customer.

Caleb
01/09/19
Verified Customer
It was a really brief service here (I just had an oil change) but I had a good experience and there's nothing I would have improved!
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Caleb,
We appreciate knowing that you had a good experience with us. Thank you for taking the time to write a review for us.

Kim
01/09/19
Verified Customer
I think they do good work, they're very honest. They're definitely way better than going to a dealer! I don't compare prices much, but theirs seem fair for what I've had done with them.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Kim,
We appreciate you taking the time to write a review of your experience with us. Thank you for allowing us the opportunity to take care of your vehicle.

Phillip
04/07/19
Verified Customer
They under promise and over deliver all of the time! When we go there we are treated like family and I wouldn't bring my daughter's car to a place I didn't trust. I'm picky to begin with. The car is finished a little early sometimes, but always by the time, it is promised. They are convenient and the prices are very fair. Pete's Lakewood Auto Service gets referred by me all of the time.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Phillip,
Thank you for taking the time to write a review. We strive to exceed our customers expectations and appreciate knowing that we are achieving that goal. Thank you for trusting us with your automotive needs.

Samuel
04/07/19
Verified Customer
They are very nice there and took good care of me.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Samuel,
Thank you for taking the time to write a review on your experience with our services. We appreciate you choosing us to take care of your vehicle.

Harriet
03/27/19
Verified Customer
They were very nice and helpful. She knew that they would do a great job and were trustworthy.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Harriet,
We are pleased to know that you were satisfied with the service you received and appreciate the opportunity to take care of your automotive needs.

Mike
03/07/19
Verified Customer
They go above and beyond to make sure you leave the shop a happy customer.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Mike,
We appreciate you choosing to bring your vehicle to us and pleased to know you are happy with the service we provide. Thank you for taking the time to write a review for us.

Sue
01/03/19
Verified Customer
Fantastic service very reasonable price and made great recommendations of work that needed to be done.
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Sue,
We appreciate you taking the time to review your experience with us. Thank you for choosing us to take care of you and your vehicle.

Don
01/01/19
Verified Customer
Very good, take all vehicles to Lakewood.
Jane
01/17/19
Verified Customer
Great experience! They are very knowledgeable, listen patiently and do great work!
Reply from Lakewood Auto Service
by Lakewood Auto Service, May 03, 2019

Jane,
Thank you for taking the time to write a review for us. We appreciate it and hope to continue to impress our customers.

John
02/20/18
Verified Customer
I feel the work repaired two issues and I will continue using this shop for all future repairs
Cindy
01/05/18
Verified Customer
Pete was very responsive with the quoting, which was competitive with similar type of shops (more competitive than the dealership). Although there was an issue with one of the repairs, they made it right and very quickly. I would definitely continue to go to Pete's Lakewood Auto Serivce.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
90
Customer Service
95
Customer Amenities
93
Don Staebler became the owner of Lakewood Auto Service in 2018 and is working hard to continue the tradition of providing quality auto repairs to the Ann Arbor area. This RepairPal Certified shop features a team with an excellent mix of experience and ongoing training. Repairs performed here can range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “fantastic”, “helpful”, and “trustworthy”. Early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For years Lakewood Auto Service has been there for the people of Ann Arbor. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Ann Arbor has to offer.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Lakewood Auto Service
What verified customers have to say about Lakewood Auto Service
Would recommend to a friend
97%
Car was ready when promised
93%
Did not feel sales pressure
97%
Car was fixed correctly the first time
89%
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