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CPR Automotive

RepairPal Certified Shop in Anchorage

(844) 275-5598
1341 S Bragaw St
Anchorage, AK 99508 USA
"I've been going there for years. They always fix the problem and I've never had a problem with the service. It gets done quickly."
— Jewelanne, a Verified Customer
Hours
Su
Closed
M-F
9:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Bill Hancock, Owner
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 97 Years of Car Repair Experience
CPR Automotive Reviews
104 Ratings
Displaying 1 - 15 of 102reviews
Emmett
08/28/19
Verified Customer
Staff were all friendly and helpful. I'm from out of town, so had not used CPR Automotive before, but was impressed with the service and respect shown by staff, and by their willingness to explain the problem and solution. The only thing I would recommend is more detail (labor costs, parts list detail and cost) on the final invoice. Would use them again.
Taraaz
08/07/19
Verified Customer
Was a little skeptical about the place. Until I walked in. Was greeted left & right from mechanics. I dropped my car with frustration (nothing related to what they did) & left with pure happiness. They communicate & let you know before they order parts & got the job done quick. It seemed busy when I dropped my car off, but they treated It like I was priority. Would definitely recommend this to anyone!
Michelle
08/04/19
Verified Customer
Alex was awesome. He did a pre-buyers inspection on a vehicle and was thorough and honest. He saved me a lot of money and stopped me from buying a lemon. Thanks, Alex!
Bonnie
05/02/19
Verified Customer
I had gone to 2 different shops to get advice on my car issue, but wasn t confident in the advice since the 2 shops said different things. As a AAA member I looked up approved repair shops and then cross referenced that with reviews on Google, and that s how I ended up at CPR! I was beyond excited that I got a prompt response to a message I sent on Facebook on a day they were closed. They gave me comprehensive advice and explanations of the issue and solutions. I was on a tight time frame with only 5 days to get the repair done and they went above and beyond to make it happen! So very thankful!
Mayata
05/12/19
Verified Customer
Attitude
Naomi
05/08/19
Verified Customer
The staff was very welcoming and approachable. Everything was explained in a matter that was understandable.
Alfredo
04/24/19
Verified Customer
We appreciate CPR automotive. They were able to take care of our car quickly and they have very reasonable prices. They were honest in all their work.
Joseph
04/08/19
Verified Customer
Great
Leo
03/27/19
Verified Customer
Friendly and professional staff. However, the $700-$800 quote I was given for a replacing 4 brake pads seemed like they were trying to gouge me. I replaced them myself and changed my own oil all for under $200 and a few hours work. Perhaps there was additional work they were going to do, but that was not explained to me, nor was the price broken down.
Isaak
03/21/19
Verified Customer
I had a ok experience with CPR Automotive, they changed the water pump and timing case gasket on my truck. They lost one of my bolts that holds my timing cover on, as well as a few other little things. They soon fixed it but not with the right bolt from Ford. If they fixed it with the stock bolt from Ford then I would be giving them a way better review. The staff and owner is very nice though, but I feel they rushed on my vehicle and that s why there were a few small problems when I got my truck back. All that being said, CPR Automotive did fix the main problem of my cracked water pump and leaking timing case cover. The owner even came and spoke with me face to face to apologize.
Lisa
04/01/19
Verified Customer
Christian owned, I will always come back ;)
Rich
03/25/19
Verified Customer
Honest Shop. Have brought all five of my vehicles here for over ten years. Estimates are correct, never surprised by a larger bill. Work is done timely, and done right. I never write reviews for anyone, but this shop deserves the shout out.
Cade
03/20/19
Verified Customer
I had a great experience. I would definitely go there again.
Kiki
03/11/19
Verified Customer
Very honest people.
Joseph
03/07/19
Verified Customer
Very friendly folks - took care of my repair issue promptly and professionally.
RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
93
Customer Amenities
88
CRP Automotive has been serving the community of Anchorage since 2000. Bill Hancock, the owner, prides himself on treating his customers like family. This RepairPal Certified auto shop employees experienced, ASE Certified Technicians who have invested in keeping up with the latest industry trends and technologies by attending ongoing training. Bill has equipped his staff with some of the industries best automotive tools and computer diagnostic equipment needed to perform professional repairs. They are capable of professionally executing a range of repairs from wheel alignment to complex computer diagnostic problem. They confidently back their work with a 12-month/12,000-mile warranty.
Details
Message From the Shop
CPR Automotive is an Anchorage Alaska full service auto repair shop. We are proud to be an Alaskan family owned and operated small business. We service all types of foreign and domestic autos and light trucks. We treat our customers like good neighbors, and your car as if it was our own. It's our goal to keep your vehicle safe, dependable and well maintained so that you have confidence on the road and a worry-free driving experience. We are proud to use the very best parts and ASE certified mechanics. We want your experience with us to be a positive one so that you will come back to see us when you need service or maintenance, and highly recommend us to your friends and family. For more information, give us a call today! Our Services: ​- Complete Computer Diagnostics - Complete Safety Analysis - Drivability Problems - Tune - ups - Oil Changes - Tires - Brake repair specialist - Mufflers and exhaust systems - Steering and Suspensions - Alignments
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
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What verified customers have to say about CPR Automotive
Would recommend to a friend
89%
Car was ready when promised
92%
Did not feel sales pressure
99%
Car was fixed correctly the first time
89%
Customer was treated respectfully
97%
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