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CPR Automotive

RepairPal Certified Shop in Anchorage

CPR Automotive

86 Verified Reviews
(844) 275-5598
1341 S Bragaw St
Anchorage, AK 99508 USA
"I've been going there for years. They always fix the problem and I've never had a problem with the service. It gets done quickly."
— Jewelanne, a Verified Customer
Hours
Su
Closed
M-F
9:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Bill Hancock, Owner
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 97 Years of Car Repair Experience
CPR Automotive Reviews
86 Ratings
Displaying 1 - 15 of 84reviews
Sharon
10/11/18
Verified Customer
I like how the phone call from the owner was placed & explained what was needed & why. The promptness was exceptional and the difference after driving after job was finished was wonderfully noticeable.
Michael
08/31/18
Verified Customer
I was there since opening and left before I went to work at 4:45 pm
Camilla
08/02/18
Verified Customer
I appreciate being treated like even though I am female I am knowledgeable of cars.
Larry
08/28/18
Verified Customer
I really haven't picked it up, for I'm outta town and been on the phone with them and it's been a pleasure working with Alex.
John
07/25/18
Verified Customer
Good service, but expensive for how simple the job was.
Sergiy
07/18/18
Verified Customer
The delay of 2 days was very inconvenient. The delay was not communicated until last minute. The quality of repair was excellent though. Overall, satisfied with the service.
Cord
07/20/18
Verified Customer
Innovated to fix my problem. Will always come back since I trust Bill and his staff.
Rebecca
07/18/18
Verified Customer
I was very pleased with the prompt service and professionalism of the mechanics that worked on my car.
Desire
07/03/18
Verified Customer
Awesomest job they said a couple days but they had my car back to me the very next day I think I found my one n only shop I will be going to from now on
Fereshteh
06/29/18
Verified Customer
They did not thoroughly check the issue, my car became worse within 45 minutes after I left the shop. I knew I was not going to go back again, went to another shop, and he asked WHY they did NOT see this problem??? $400 later, on THE FIXED INCOME.... but at least I have a drive-able car.
Reply from CPR Automotive
by CPRAutomotive, August 01, 2018

All we did was tighten a wheel bearing for this customer that had not been installed correctly. They were upset that we could not pull the car in the moment they arrived.

Kevin
05/30/18
Verified Customer
The victim for repair was about $100 more than the repair pal high range estimate.
Khao
05/18/18
Verified Customer
I came in on 5/19/18 for a due oil change. Just today, 5/24/18 my dad had helped me check my tires and did an overall review on my car and noticed that the oil in my car was very low. It was not at the level it's supposed to be. He had to add more oil to this. I was treated well when I came in but the quality and work on the oil change I wish would be more HONEST. I was charged about $72 for the oil change and it took about 3 hours. I chose this place because they carried AMS synthetic oil and I've heard this is one of the best. I might take my car back but I'll remember to check the quality of work before taking my car out of the lot. My dad had to add extra oil in to make sure the oil level was right.
Reply from CPR Automotive
by CPRAutomotive, August 01, 2018

This vehicle came in with very dark and metallic oil. According to the oil change sticker it was over 10,000 miles past due on the oil change. It is most likely this vehicle is consuming oil, rather than it being a mistake by the technician.

Brian
05/04/18
Verified Customer
Good experience.
Stephanie
04/26/18
Verified Customer
CPR Automotive has taken care of my truck! I appreciate the work done and a warranty repair made that I did not even know was needed. They're the best!
Noah
04/13/18
Verified Customer
CPR offers the best customer service of any shop in Anchorage I've found. The lead mechanics are extremely knowledgeable and are very good at explaining issues when asked. They own their work too, if you find anything at fault with what they did they will fix it. And they warranty all their work too! I've done all my business here since I discovered them.
Schedule an Appointment with CPR Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (844) 275-5598
Need an appointment for today? Call the shop directly at (844) 275-5598
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
93
Customer Amenities
88
CRP Automotive has been serving the community of Anchorage since 2000. Bill Hancock, the owner, prides himself on treating his customers like family. This RepairPal Certified auto shop employees experienced, ASE Certified Technicians who have invested in keeping up with the latest industry trends and technologies by attending ongoing training. Bill has equipped his staff with some of the industries best automotive tools and computer diagnostic equipment needed to perform professional repairs. They are capable of professionally executing a range of repairs from wheel alignment to complex computer diagnostic problem. They confidently back their work with a 12-month/12,000-mile warranty.
Details
Message From the Shop
CPR Automotive is an Anchorage Alaska full service auto repair shop. We are proud to be an Alaskan family owned and operated small business. We service all types of foreign and domestic autos and light trucks. We treat our customers like good neighbors, and your car as if it was our own. It's our goal to keep your vehicle safe, dependable and well maintained so that you have confidence on the road and a worry-free driving experience. We are proud to use the very best parts and ASE certified mechanics. We want your experience with us to be a positive one so that you will come back to see us when you need service or maintenance, and highly recommend us to your friends and family. For more information, give us a call today! Our Services: ​- Complete Computer Diagnostics - Complete Safety Analysis - Drivability Problems - Tune - ups - Oil Changes - Tires - Brake repair specialist - Mufflers and exhaust systems - Steering and Suspensions - Alignments
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
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Schedule an Appointment with CPR Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (844) 275-5598
Need an appointment for today? Call the shop directly at (844) 275-5598
What verified customers have to say about CPR Automotive
Would recommend to a friend
96%
Car was ready when promised
95%
Did not feel sales pressure
100%
Car was fixed correctly the first time
90%
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