CPR Automotive

RepairPal Certified Shop
CPR Automotive
67 Verified Reviews
CPR Automotive
67 Verified Reviews
(907) 331-0998
1341 S Bragaw St
Anchorage, AK 99508 USA
9:00am to 6:00pm
Auto Repair Experience
  • Bill Hancock, Owner
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 97 Years of Car Repair Experience

CPR Automotive Reviews

Overall Rating

67 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer February 20, 2018

Best shop in Anchorage. Very friendly!

by - Verified Customer February 07, 2018

Good and fast service but I believe I was over charged for a part. I looked up the part myself after I got my car back and did not find one for over 48 dollars. I was charged 152 for a simple sensor

by - Verified Customer February 02, 2018

I was comfortable discussing the work that needed to be done and the prices were inline with standards. So it everything was fair and my vehicle was repaired pretty quick.

by - Verified Customer January 22, 2018

Excellent service. Excellent customer service.
Fair price
Job complete on the first time

by - Verified Customer January 18, 2018

Owner is awesome. Works out payment plans with me. Easy going

by - Verified Customer January 11, 2018

Great customer service

by - Verified Customer January 10, 2018

Great people

by - Verified Customer January 10, 2018

Everything was satisfactory. No complaints.

by - Verified Customer November 15, 2017

I took in an old low value vehicle for a seasonal tire change. It was a busy day. The staff was polite, efficient. I felt like my vehicle & I were treated with the same respect as the customers before me.

by - Verified Customer November 15, 2017

I appreciated that this shop had its own tow service. One less thing to deal with.
Work was just what I had asked for.
Thank you

by - Verified Customer November 09, 2017

Extremely helpful from the lady at the front desk all

by - Verified Customer November 07, 2017

The shop did all of the work I asked them to and got my car done quickly. Thank you.

by - Verified Customer November 06, 2017


by - Verified Customer October 26, 2017

I greatly appreciate CPR and the honesty they have. I was unsure if my brakes needed replaced, they were honest and said that they weren't. They are good people. I highly recommend CPR for all automotive needs.

by - Verified Customer October 19, 2017

Your the best
I'm coming back
Thank you.

1 verified customer did not leave comments but provided this rating:
by Aaron
by - Verified Customer October 10, 2017

Great experience

by - Verified Customer October 08, 2017

Shop was amazing deff have lifetime customer from me

by - Verified Customer October 03, 2017

CPR Automotive doesn't disappoint! I'm always treated well and they do good work. I appreciate that they're a good and dependable local business.

by - Verified Customer September 18, 2017

Had to wait over 5 hours, the shop was chilly and I'm shocked there wasn't coffee. Just minor issues but other than that, the staff was great! I'm thankful they got my light fixed the same day.

by - Verified Customer September 11, 2017

Thanks for the quick return of my company truck, you always treat me right at CPR. Thanks Bill and crew!

by - Verified Customer September 10, 2017

CPR has done a lot of work for me over the years. They keep me on the road and enjoying the ride!

by - Verified Customer September 07, 2017

When i came to get it it was unfinished and still not working satisfactory. very disappointed.

by - Verified Customer September 05, 2017

The staff was great and it didn't take long love the first come first serve.

by - Verified Customer August 28, 2017

I was refered to CPR by a freind and I have now refered my freinds to CPR. The work was done right and on time.

by - Verified Customer August 21, 2017

Muffler broke twice on the way up from Juneau to Anchorage. Brought my car to CPR Automotive as soon as I got into Anchorage and within 24 hours they built a new muffler for my car, weld it to my car, and I got my car back the very next day.

1 verified customer did not leave comments but provided this rating:
by Aaron
by - Verified Customer August 20, 2017

Brought vehicle in to diagnose and receive repair quote for what is most likely a leaking head gasket. Bill expressed concern for my vehicle when I contacted him by e-mail, offered his opinion on best methods of repair, and confirmed and provided a detailed description of what the problem was when I brought it to him for evaluation. Great to deal with and would be very confident having him perform the repair in the future.

by - Verified Customer August 20, 2017

Excellent service!
Good mechanics.
All-round A+!

by - Verified Customer August 15, 2017

Very good

by - Verified Customer August 10, 2017

Asked for particular part of vehicle to be inspected; nothing written regarding this specific area.

by - Verified Customer August 06, 2017

Service was excellent got me in and out quickly for reasonable price. Staff was courteous and kept me updated through every step. Would highly recommend and will be returning for all my repair and service needs. Thanks!

by - Verified Customer July 19, 2017

the car was fixed for what I requested to be done but it also needs more work - which they explained in good detail for me to understand - good working crew....

by - Verified Customer June 21, 2017

They have great customer service and seemed like a very trustworthy shop which I can't say about every mechanic in Anchorage. I even got a second opinion before bringing it back for repairs and their estimate was fair. I would bring my truck here again if I were staying in Alaska!

by - Verified Customer June 20, 2017


by - Verified Customer June 05, 2017

They were very thorough. It could have been several things so I did have to go back but was fixed 2nd time.

by - Verified Customer May 10, 2017

Thank you!

1 verified customer did not leave comments but provided this rating:
by Aaron
by - Verified Customer May 08, 2017

I had a professional experience with all the staff.

by - Verified Customer April 24, 2017

Bill the owner is good people. Honest, hard working, and very trustworthy. He has been fixing my cars and trucks for many years now without fail.

by - Verified Customer March 21, 2017

Great service with care.

by - Verified Customer March 14, 2017

I'm satisfied with the work. The service was great.

by - Verified Customer March 09, 2017

Good work and I appreciated the professional people at cpr.

by - Verified Customer February 15, 2017

Most honest mechanic here in town. Would recommend in a heartbeat. Very nice manners from all staff members and very professional. I almost wish I worked there.

by - Verified Customer January 26, 2017

The work was performed quicker than expected by a very professional crew. They are always my first recommendation to friends and family.

by - Verified Customer November 27, 2016

I was welcomed like I was family-friendly. I keep coming back here because I trust them. I wouldn't recommend anywhere else; nor would I go anywhere else. My work was completed before expected.

by - Verified Customer November 03, 2016

Quick, reliable and trustworthy shop!

by - Verified Customer September 10, 2013

Their price are good, but I got another problem so I left.

1 verified customer did not leave comments but provided this rating:
by Aaron
by - Verified Customer September 08, 2013

I called and needed help, I needed a fuel change. They took some of the cost off because I had some of the parts. I've got no complaints.

by - Verified Customer September 04, 2013

I've been going there for years. They always fix the problem and I've never had a problem with the service. It gets done quickly.

by - Verified Customer September 04, 2013

They were friendly. They are pretty knowledgeable.

by - Verified Customer August 29, 2013

Great service, they were quick and didn't make any repair without discussing it with me first

by August 27, 2013

They were very forthright. They talked to me about what they did unlike a dealership where you talk to a guy with a clipboard not the mechanic.

by August 26, 2013

The repairs were explained to me, they asked if they can proceed with what they found

by - Verified Customer August 20, 2013

They are honest and they don't try to cheat you, and they do good work.

by - Verified Customer August 19, 2013

They fixed the car and it is running great. No more issues after they repaired the problem so I stopped going to Midas after because of that reason. I think they screwed up my car and it looks like CPR automotive took care of my car and I have no issues there. Well, and they don't overcharge. They don't overcharge for services for things that I don't need in my car. I think Midas screwed my car up so I'm never going to them again.

by - Verified Customer August 14, 2013

They always get me in on time. They know me and know I will pay on time. The mechanics know what I expect, and when I pick it up it is done.

by - Verified Customer July 31, 2013

He knows what he is doing. I've known Bill for ten or twenty years. He has never screwed me over.

1 verified customer did not leave comments but provided this rating:
by Aaron
by - Verified Customer July 22, 2013

They lie- said we had a major leak in our A/C and wanted a substatial amout to begin work. We ended up doing the work ourslves- recharge and THERE WERE NIL, ZERO, NO LEAKS. Them guys were, from our perspective- on the take, out to take us to the cleaners.

by - Verified Customer July 17, 2013

The service was prompt, customer service was very friendly and outgoing, and the vehicle was done in two days.

by - Verified Customer July 11, 2013

Billy solved problem quickly & not a high bill. I felt he was being honest about repair, he could have claimed more was wrong. I had out of town company & having my air working made them much more comfortable!!

by July 02, 2013

Quality work, friendly staff, and excellent communication about the status of my vehicle through out the process

by - Verified Customer June 30, 2013

CPR Automotive took care of me. I took it in to Bill and he took care of the car.

by June 19, 2013

Good all around service

by - Verified Customer June 17, 2013

I trust them!

by - Verified Customer June 11, 2013

It was recommended by Midas to come to CPR Automotive because they could not fix it and CPR did and I was on my way.

by - Verified Customer June 10, 2013

They were good and timely.

by - Verified Customer June 09, 2013

They did the job, they did it pretty fast. The price was reasonable.

1 verified customer did not leave comments but provided this rating:
by Aaron
by May 16, 2013

Great service

1 verified customer did not leave comments but provided this rating:
by Aaron

RepairPal Scorecard
Overall Quality Score

Tehnical Ability
Tools & Equipment
Customer Service
Customer Amenities

CRP Automotive has been serving the community of Anchorage since 2000. Bill Hancock, the owner, prides himself on treating his customers like family. This RepairPal Certified auto shop employees experienced, ASE Certified Technicians who have invested in keeping up with the latest industry trends and technologies by attending ongoing training. Bill has equipped his staff with some of the industries best automotive tools and computer diagnostic equipment needed to perform professional repairs. They are capable of professionally executing a range of repairs from wheel alignment to complex computer diagnostic problem. They confidently back their work with a 12-month/12,000-mile warranty.


Message From the Shop

CPR Automotive is an Anchorage Alaska full service auto repair shop. We are proud to be an Alaskan family owned and operated small business. We service all types of foreign and domestic autos and light trucks.

We treat our customers like good neighbors, and your car as if it was our own. It's our goal to keep your vehicle safe, dependable and well maintained so that you have confidence on the road and a worry-free driving experience.

We are proud to use the very best parts and ASE certified mechanics.

We want your experience with us to be a positive one so that you will come back to see us when you need service or maintenance, and highly recommend us to your friends and family.

For more information, give us a call today!

Our Services:
​- Complete Computer Diagnostics
- Complete Safety Analysis
- Drivability Problems
- Tune - ups
- Oil Changes
- Tires
- Brake repair specialist
- Mufflers and exhaust systems
- Steering and Suspensions
- Alignments


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More


  • AAA Member Discount
  • Early Bird Dropoff

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More


  • iATN

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