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A & A The Shop

RepairPal Certified Shop in Anchorage

(907) 312-2167
4617 Old Seward Highway
Anchorage, AK 99503 USA
"Provided good service, affordable prices, quality service, timely, and they don't make you wait to get your car back. They're friendly."
— Stacia, a Verified Customer
Hours
Su
Closed
M-S
7:00am to 5:30pm
Auto Repair Experience
  • Kurt Adler, Owner
  • Established 1993
  • 9 Auto Repair Mechanics on Staff
  • 100 Years of Car Repair Experience
A & A The Shop Reviews
455 Ratings
Displaying 1 - 15 of 436reviews
Doug
01/06/19
Verified Customer
Brought vehicle in for unknown issues, they responded promptly with a list of defects and gave me an honest estimate. While I chose not to have the work done, I will be sure to contact them when I need my Subaru fixed.
Elaine
12/27/18
Verified Customer
Very professional and the work done quickly and correctly!
Kathleen
12/30/18
Verified Customer
Complicated situation with getting keys, diagnosis before going too far with easy repairs handled with energy and integrity. They went the extra mile
Scott
12/26/18
Verified Customer
It is the best place to go for work on a Subaru, bar none.
Rebecca
12/13/18
Verified Customer
Staff was very courteous and friendly. Felt very welcome and taken care of at their shop. Will be returning.
Jeff
12/09/18
Verified Customer
Always friendly, professional, and willing to do whatever it takes to fix issues.
Susan
12/07/18
Verified Customer
Very appreciative of the way you took care of my car!
Jennifer
12/03/18
Verified Customer
Great staff, professional service. Trustworthy.
Robin
11/18/18
Verified Customer
Initially I trusted The Shop's work. We've had our Subaru there a few other times and been satisfied with the results. Last summer our engine needed an overhaul and we were VERY disappointed to learn that a friend had similar work done at the dealership for a lot less money. In this instance, I trusted The Shop's estimate to insurance regarding a collision, and in the end was FURTHER disappointed that the lead tech on the job was reporting things to insurance that weren't necessarily the result of the collision... they didn't back down on it until 3 weeks later (our car sitting there the whole time) until a manager looked at it and agreed that two of the three major parts of the estimate were probably not collision related. That was an expensive three weeks of car rentals and frustrating as we thought our insurance was being stubborn... while we will likely be changing insurance, we are also unlikely to use The Shop again anytime soon. Such a bummer.
Cynthia
11/15/18
Verified Customer
I am always extremely happy with the work performed and the customer service at A&A. The prices are also excellent. Wouldn't want to take my car anywhere else.
Paul
11/08/18
Verified Customer
Nice work
Mike
11/12/18
Verified Customer
Professional and friendly service.
Allison
11/13/18
Verified Customer
A&A was the first shop I came to when I moved to Alaska after my drive shaft broke in the Yukon. That original car was stolen and wrecked after years of great service at A&A. I replaced with another Subaru and will always continue to use A&A. The latest service was just as great as always. Cheers!
Jane
11/03/18
Verified Customer
Wouldn't take my Subaru anywhere else.
Amanda
10/31/18
Verified Customer
Got new tires put on because one old tire had a flat.
Schedule an Appointment with A & A The Shop
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (907) 312-2167
Need an appointment for today? Call the shop directly at (907) 312-2167
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
100
Customer Service
95
Customer Amenities
95
Kurt Adler has been providing the Anchorage community with expert Subaru repair since 1993. This RepairPal Certified shop is a true dealership alternative for your vehicle. They have the training, the tools, and the experience on these vehicles that is likely to exceed your expectations. This team of professionals are very experienced and have been working together for an average of over 10 years. The work they do is backed by a 24-month / 24,000-mile warranty and they are capable of a wide range of mechanical repairs including head gasket replacement, clutch replacement, major and minor mechanical repairs, and advanced computer programming and diagnosis. They are also fully equipped for your tire, suspension, and alignment needs. For your convenience they provide local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet.
Details
Message From the Shop
A&A, The Shop opened its doors for business in 1993 as Alaska’s premier Independent Subaru service and repair automotive shop. Since its inception, A&A, The Shop has been devoted to superior customer service, automotive repair & maintenance excellence, and the Number One alternative to over-priced and non-customer oriented dealership services. Then, now, and for the future, A&A, The Shop is dedicated to providing the very best in all forms of service… for you and your vehicle. Our highly trained technicians maintain and renew ASE Certification through ongoing testing and training courses to ensure the highest level of expertise in all facets of care and service. The degree to which we train and educate our seasoned technicians guarantees that your every concern will be thoroughly address and attended to, and every visit to A&A, The Shop will be a rewarding and satisfying experience. You are our first priority. The safety, performance, and reliability of your Subaru go hand-in-hand with making sure you feel informed and cared for. That’s why A&A, The Shop guarantee stellar service with outstanding results and we stand behind every repair with a 36-month/36,000-mile warranty. High-quality Subaru parts, ASE Certified technicians specializing in Subaru vehicles, cutting-edge diagnostic and repair equipment, and a commitment to our customers are just a few of the reasons why A&A, The Shop is recognized as Alaska’s premier Independent Subaru Repair and Service resource.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Subaru
Affiliations
  • ASA
  • iATN
Map
Get Directions to A & A The Shop
Schedule an Appointment with A & A The Shop
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (907) 312-2167
Need an appointment for today? Call the shop directly at (907) 312-2167
What verified customers have to say about A & A The Shop
Would recommend to a friend
98%
Car was ready when promised
96%
Did not feel sales pressure
98%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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