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Import Auto Clinic

RepairPal Certified Shop in Anaheim

Import Auto Clinic

298 Verified Reviews
(657) 255-8234
3401 East La Palma Ave
Anaheim, CA 92806 USA
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Andy Van Ginkel, Owner
  • Established 1980
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience
Import Auto Clinic Reviews
298 Ratings
Displaying 1 - 15 of 291reviews
Michelle
06/03/19
Verified Customer
Trustworthy, friendly, family-like setting.
Matt
05/29/19
Verified Customer
They are our go-to shop for all our cars! Honest work at fair prices!
Donna
05/21/19
Verified Customer
I have used them for years, Andy, David and team do quality work. Reputable...
David
03/03/19
Verified Customer
I bought a car used and went in for an AC fan blower motor issue on my Civic. I was very disappointed that I was told my power steering pump was leaking when it was not. I was suspicious so I had it checked a week later by another mechanic who simply wiped off the fluid on the pump (most likely oil spilled from a previous job) that it was supposedly leaking, checked the fluid levels, and noted that the fluid levels were full (which I also noticed and confirmed from simply opening the hood). He said to check back in a week. Three months later, there is still no leak and the power steering works perfectly fine. I would have appreciated Import Auto being more thorough before insisting the pump needed a full replacement.
Eric
05/19/19
Verified Customer
Brought my BMW in to fix bad vibrations and possible transmission issues as well as rear tire replacement. Dave gave me a fair cost on the tires and found the engine difficulties were a result of bad coils. Coils and spark plugs replaced. Car runs great!
John
05/19/19
Verified Customer
GREAT !
Jacqueline
05/20/19
Verified Customer
Excellent service, efficient, friendly, informative, patient & I especially appreciate the detailed report emailed to me as well as the information provided on the bill specifying exactly what was done along with the code for the same - VERY helpful!
Jeff
05/20/19
Verified Customer
Friendly and helpful, explained work that needed to be done and kept me updated as work was in progress
Michelle
05/12/19
Verified Customer
Import Auto Clinic is the best! I won't take my cars anywhere else.
Jeff
05/09/19
Verified Customer
David is personable and knowledgeable. So easy to do, so rare to find. I don't stress out bringing my car to IAC.
John
05/07/19
Verified Customer
I'm so glad I found this repair shop. A++ all the way. Honesty, fair prices, and helpful front desk personnel set this place apart.
Yesenia
04/29/19
Verified Customer
The owner or manager was great. I have never gone somewhere that they give me such a detailed report on my vehicle
John
05/06/19
Verified Customer
Service was detailed and completed quickly while I waited.
David
05/05/19
Verified Customer
David and Andy and their team of mechanics are friendly but most importantly, trustworthy. I was happy with the service provided on our Jaguar F-Type, which needed new brakes. David explained the various options and recommendations as to materials and length of time needed. On top of that, he offered me the use of a loaner car at no charge (except for gas consumed) while my car was in the shop. I thought that was a very nice touch.
Abiud
05/02/19
Verified Customer
The staff here are very friendly and knowledgeable. I came in to get my turn signal switch fixed and they fixed it in the promised time. I will definitely return if my car ever needs any other repairs.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
88
Customer Amenities
95
Import Auto has been an established member of the Anaheim community since 1980. this certified shop is lead by owner Andy Van Ginkel, who has employed staff of 4 technicians, 2 are experienced ASE Certified technicians. These guys combine for over 76 years of experience. An investment has been made in some of the best automotive tools and computer diagnostic equipment needed to service your late model vehicles. They are a California Smog Check Station. This AAA approved shop offers a 24 month/ 24000 mile warranty for your peace of mind. There is a comfortable waiting area, fresh coffee, shuttle service, and wireless internet services on site.
Details
Message From the Shop
AAA Approved top shop. Fast, friendly, convenient and knowledgeable. 2 Year / 24,000 mile warranty. Highly trained technicians with the customers best interest in mind. Save 20% or more on your service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ASCCA
Map
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What verified customers have to say about Import Auto Clinic
Would recommend to a friend
95%
Car was ready when promised
98%
Did not feel sales pressure
75%
Car was fixed correctly the first time
97%
Customer was treated respectfully
99%
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