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Ron's Auto Repair Center

RepairPal Certified Shop in Ames

Ron's Auto Repair Center

184 Verified Reviews
(515) 512-4335
119 Washington Ave
Ames, IA 50010 USA
"Good prices and honest service. "
— Mary, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Richard and Lisa Martens, Owners
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 23 Years of Car Repair Experience
Ron's Auto Repair Center Reviews
184 Ratings
Displaying 1 - 15 of 179reviews
Daniel
10/31/18
Verified Customer
Very friendly and efficient work
Conner
10/23/18
Verified Customer
Good experience.
Aric
10/19/18
Verified Customer
I appreciate that Ron's was honest with me about their inability to fix my vehicle, and I am glad they were able to direct me to another location to get it fixed. I was a little unhappy that Ron's did not mention the $60 charge point in our discussion on the phone after we had the vehicle towed in. I understand that not everyone does free estimates, but it would have been nice to know before trying to take my car away. Even so, that wasn't the part that will actually keep me from coming back. When I pointed out that we weren't aware of the charge, the person releasing the vehicle was unnecessarily rude and condescending, acting like it was so obvious and that it was my fault for being oblivious and how dare I even bring it up to waste his time. Even if he didn't mean to come across that way, it was his responsibility to make at least some effort to mend a broken fence, even if he still had to end up charging me. Instead, he decided we weren't worth keeping as customers. Probably not coming back, since we aren't wanted anyway.
Disa
10/17/18
Verified Customer
Super nice people working! My car got fixed and runs better than ever
Allison
10/04/18
Verified Customer
It was great. Got help right away and sent me a summary of my car while it was being worked on. Awesome service!
Kayce
10/03/18
Verified Customer
Adam was very friendly over the phone and explained everything and even had my truck ready before they said it would be
Bryan
09/10/18
Verified Customer
Diagnostics are always found the first time.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Luke
09/06/18
Verified Customer
Decent shop.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you, Luke! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Kyrstin
09/07/18
Verified Customer
Loved the people that work there, just feel unsure that I didn't waste money as my car wasn't fixed the first time. They did what was truly needed to fix the car, but I put in a lot of money thinking that it would be fixed in the first round and maybe it only needed one small thing.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

I’m sorry to hear that you are unsure! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Firth
08/22/18
Verified Customer
Good no pressure customer service.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you, Firth ! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Chelsea
08/14/18
Verified Customer
I have been happy each time I have gone to Ron's for repairs (about 8 years now). Unfortunately, on my most recent trip in for brakes, they rotated my tires and forgot to balance the tires. My car shakes now at high speeds. I contacted the shop and they checked to make sure my lugnuts were tightened but could not balance that day. Now, due to scheduling conflicts on my end (need a car commute), my car has gone about a week like this.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

I’m sorry for the inconvenience! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Daniel
08/10/18
Verified Customer
Good service, no pressure to have repairs that were not immediately needed.
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Clark
08/07/18
Verified Customer
Good heads up trouble shooting. Richard took a test drive with me and the diagnosis was spot on
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Neal Or Teresa
08/01/18
Verified Customer
Our 2003 minivan's 'Service Traction System' light came on so we took it in to get fixed. A new control module would have cost too much for a vehicle of that age, but they were able to get a used one at an affordable price. The system was still flagging a problem and they were able to replace a wheel bearing on warranty. All problems solved and the car is safe for my wife to drive to work and back this winter! Thank you!
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Glad we could solve the problem! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Jeremy
07/27/18
Verified Customer
quick and easy
Reply from Ron's Auto Repair Center
by rlronsauto1, October 05, 2018

Thank you, Jeremy! We work hard to provide the best repair and customer service around, and we appreciate your feedback.

Schedule an Appointment with Ron's Auto Repair Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (515) 512-4335
Need an appointment for today? Call the shop directly at (515) 512-4335
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
88
Customer Service
91
Customer Amenities
93
Ron's Auto Repair has been serving the Ames community for over 30 years. In 2007 it was taken over by Lisa and Richard Martens. Richard a long time auto industry professional wanted to carry on the family run business and continue the legacy of trust the shop was founded on. Richard and Lisa work hard to keep this RepairPal Certified Auto Shop staffed with qualified, ASE Certified technicians. Ongoing training is a priority for this group, they attend regular classes and seminars to keep up to date on the industry trends and latest technologies. An investment has been made in some of the best automotive tools and computer diagnostic equipment that will help ensure your vehicle is repaired professionally. They confidently back their work with a 24 month/24,000 mile warranty. Shuttle service and early bird drop off are available for your convenience.
Details
Message From the Shop
At Ron’s Auto Repair Center they want their family to take care of yours. As a family owned and operated business, that’s the attitude owners Lisa and Richard Martens want to reflect when it comes to their shop. . Whether it’s your brakes, an engine issue, tire service, or anything in between, we service all makes and models of foreign and domestic vehicles with the same quality you have come to know from Ron’s Auto Repair. Since 1983, Ron’s Auto Repair has set the standard in quality and customer care for auto shops in the Ames area. Even when Lisa and Richard Martens took the reins in 2007, they have continued to work in the same vein as the original Ron intended.Serving Ames and the surrounding areas: Story, Gilbert, Midvale, Nevada, and Boone IA. For over 35 years.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • ASA
  • NAPA
Map
Get Directions to Ron's Auto Repair Center
Schedule an Appointment with Ron's Auto Repair Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (515) 512-4335
Need an appointment for today? Call the shop directly at (515) 512-4335
What verified customers have to say about Ron's Auto Repair Center
Would recommend to a friend
91%
Car was ready when promised
95%
Did not feel sales pressure
92%
Car was fixed correctly the first time
89%
Customer was treated respectfully
95%
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