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Craig's Car Care

RepairPal Certified Shop in Allen

Craig's Car Care

35 Verified Reviews
(972) 895-8946
1005 West Lucas Rd
Allen, TX 75002 USA
"I thought they were extremely helpful with me."
— Kelley, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Craig Zale, Owner
  • Established 1996
  • 7 Auto Repair Mechanics on Staff
  • 6 ASE Master Auto Technicians
  • 1 ASE Certified Auto Technician
  • 120 Years of Car Repair Experience
Craig's Car Care Reviews
35 Ratings
Displaying 1 - 15 of 30reviews
10/30/13
I thought they were extremely helpful with me.
10/29/13
I had good service.
10/28/13
They are close, convenient, and accurate. They are good.
10/24/13
They did a poor job of diagnosing the problem and they were way over priced. Their estimate was too high. It was nine hundred some dollars. I took it to another shop to have it done.
10/23/13
They were very nice I just didn't get the work done because it was a little too expensive.
10/11/13
I've used them several times and they provided fair and friendly service.
10/09/13
They did a good job. The truck runs great.
10/08/13
They were awesome. They were very fast and courteous. They did a good job.
10/04/13
They guarantee the work and they will fix anything, they don't charge you and tell you something else is wrong and fix it. They are good mechanics. They give you diagnostics and hold off on what isn't necessary at the time.
10/04/13
I had a leak in one of my vehicles and they did a good job fixing the leak. So I haven't really used them much. I wasn't really impressed or unimpressed with them.
09/30/13
They were very thorough, and did what they said they were going to do. They kept us up to date on what was happening. They are very good at what they do.
09/27/13
They did a good job with a difficult vehicle, and got it up and running at a reasonable price.
09/26/13
They did a real good job. They were upfront. A lot of places will make you come back. He didn't, he just said this is what's wrong and fixed it.
09/25/13
No issues, always took care of everything they said they'd take care of.
09/20/13
They got me out of there in pretty fast time.
Schedule an Appointment with Craig's Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 895-8946
Need an appointment for today? Call the shop directly at (972) 895-8946
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
87
Customer Amenities
95
Craig Zale established Craig's Car Care in Lucas with one thing in mind. That people could go into an auto repair shop they trusted and believed in, without fear of being ripped off or taken advantage of. Our unbiased review of there recent customers showed this RepairPal Certified shop has many happy customers who believe in the customer service and quality repairs Craig's offers it's customers. This team of very experienced technicians has demonstrated a commitment to ASE Certifications (all of the technicians at this certified shop are ASE Certified with 6 ASE Master Certified on staff) and attending the ongoing training it takes to make accurate professional repairs to your vehicle. This experience, and some of the best automotive tools and computer diagnostic equipment make Craig's a good choice for you and your vehicle. Repairs range from smog inspections, computer diagnosis, to tires and wheel alignment. They back their work with a 24-month / 24,000-mile warranty. For your convenience they offer local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.
Details
Message From the Shop
At Craig's Car Care, we work with all makes and models of foreign and domestic vehicles including cars, light trucks, SUVs, vans, mini vans, and trucks up to about 26,000 pounds. When you drop off your vehicle, we offer a shuttle service to take you home. Get bumper-to-bumper service from engine to tires at our shop. We provide a free 20 point courtesy check. This "check up" gives you the owner the information to make an informed decision on the care,repair and maintenance of your vehicle. Once you know what is ok, the factory recommended maintenance that is coming up and what needs to be fixed today, the better you car will run and the longer your vehicle will last. video Automotive Services Include: •Computer Diagnostic: Pinpoint the Problems & Check Engine Light ◦Use 3 Different Diagnostic Systems •Transmission: Manual & Automatic Repairs & Service: Fluids & Parts •Complete Brake Systems, ABS Systems, Shoes, & Pads •Extended Warranty car repair
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Questions Answered by Craig's Car Care
Why Would Power Steering Fail Just After Exiting A High Pressure Car Wash? on 2009 Lexus RX350
Good morning,
If it fails then starts working again It may just be water/soap getting on the belt from the high pressure sprayers. This could be a sign of a worn belt or the belt tensioner that is supposed to keep it tight at all times.
Car Shuts Down At Red Lights And While Driving Down The Road. Could This Be A Camshaft Position Sensor? on 2005 Chrysler Crossfire
These can have a problem with the crankshaft position sensor (PO335) But should be inspected with testing to verify this so unnecessary parts are not used.
What Is The Cost To Repair All The Timing Belts In Vehicle?
on 2003 Ford Explorer
The 2003 Ford Explorer engines are 4.0/4.6 or 5.0 and are all timing chains and do not use the timing belt set up. One of the 4.0 engines is a pushrod motor that uses a older style small chain and the others use the full chain from head to head. These are not replaced for maintenance. If there has been a problem it should be inspected first and see what repairs are needed to get it fixed in the most affordable way possible.
Why Is The Car Jerking When Switching Gears? on 2005 Kia Sorento
Good Morning,

Could be worn motor mounts,A engine misfire,or an actual transmission problem. I would first start by seeing if any dash lights are on or codes in the different computers. Next are all the fluids full and clean, have any new fluid spots started showing up on the ground. See what these show and make repairs or continiou with the inspection process until the problem is found.
Can I Lift Rear Wheels And Run Thru Drive Sequence To Reset Obd Ready Codes? on 1997 Volvo S90
Same as the last, but i'll add it may also set traction control and or anti lock brake codes since just one set of wheels will not be turning. Part of the drive cycle is also looking for percent of load on the engine. vehicle must be driven through two (2) complete OBD drive cycles without any fault codes stored in order to clear the I/M Readiness Status.
Can I Replace My 3.6 Liter Engine With A 3.8 Liter? on 2005 Buick LaCrosse
In theory you can, but in reality it would end up costing more in the long run. Just bolting things up can be a real challenge when using two different engine sizes. PLus the way they operate is different where the electronics are and valve train is concerned. This was only used in the Lacrosse and Impala if memory serves me right along with the 3.8. Can I ask what happened that lead to the diagnosis or a bad motor?
Why Is There A Hard Jerk While Pulling Off From Stopping? on 2007 Volkswagen Jetta
If your car has an automatic transmission, start by checking the fluid level. If it is even just a quart low it can cause that sudden jerk when trying to pull away from a stop. Read your owners book to see what type of fluid to use, or better yet stop by a trusted repair facility and ask them to see if it is low and if there are any leaks.
Water On Floor Of Car on 2002 BMW 745i
Hi, at a glance is the water clean? Or does it look red or green and does it have any smell? It may just be condensation from your cars air conditioning system. It normally goes out via, a small drain hole leading outside of the car. If it becomes clogged up then you can get that excess buildup of water.
Key Will Not Come Out Of Ignition on 1991 Cadillac Eldorado
could be a worn key lock cylinder or the shifter interlock is not going all the way into park. With your foot on the brake and the car off ,try to move the shifter from lower gear back to park with a little speed in mvoing the shifter.Or you can push on the shifter into the park postion ,then try to turn the key to the off postion and see if it will come out. If the key is in the off postion then the lock cylinder may be worn and not allowing the tumblers to release the key.
Steering Wheel Shakes Badly While Driving!! on 1999 Ford F-150
What you are feeling is the front tires or wheel are out of ballancee or out of round. Try having the tires ballanced and the wheels inspected. Also at the same time they shoud inspect your cars suspention for any loose or worn parts.
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Schedule an Appointment with Craig's Car Care
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Please provide date and time
Need an appointment for today? Call the shop directly at (972) 895-8946
Need an appointment for today? Call the shop directly at (972) 895-8946
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