Aliso Viejo Auto Service

RepairPal Certified Shop in Aliso Viejo

Aliso Viejo Auto Service

123 Verified Reviews
(949) 579-2454
27802 Aliso Creek Rd #D110
Aliso Viejo, CA 92656 USA
"They are very courteous professionals that are very attentive at resolving car problems."
— Thomas, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Shane and Nikki Portnoff, Owners
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 32 Years of Car Repair Experience
Aliso Viejo Auto Service Reviews
123 Ratings
Displaying 1 - 15 of 121reviews
Jessie
05/19/19
Verified Customer
Best auto service in Southern California. Shane and Ralph are the greatest. Very honest, transparent and fair. I would never take my truck anywhere else.
Megan
06/13/19
Verified Customer
Shane and his team were a huge support in getting my car taken care of! Their customer service was amazing and I couldn't imagine a better place to take my car!
Ben
06/06/19
Verified Customer
Great job!
Ed
05/02/19
Verified Customer
Great having someone you can trust and not being taken advantage of
Michie
04/22/19
Verified Customer
They are always friendly and still very professional. The job is done as explained and expected. We really appreciate their hard work! Thank you!
Caylin
04/15/19
Verified Customer
Shane and crew are always professional and ethical, and help people to find the best ways to care for their cars and their pocketbooks. I always come away from trips to the shop confidant and happy with our interaction.
Edward
04/15/19
Verified Customer
The owner was helpful and took the time to explain the details about the issues he found.
Trevor
04/14/19
Verified Customer
My car is running way better after being there and getting the oil change, and the staff was super helpful
Thomas
04/07/19
Verified Customer
Prompt and courteous service. Overall smooth experience. Appreciated Shane pointing out upcoming repairs and maintenance issues for my car. Thank you!
Aaron
03/25/19
Verified Customer
You guys performed exceptionally well as always. Thank you
Michelle
03/28/19
Verified Customer
I've always had great experiences with Aliso Viejo Auto Services!
Michael
03/17/19
Verified Customer
Very friendly, approachable, seemingly trustworthy folks.
Allison
02/26/19
Verified Customer
They are so helpful and were able to problem solve some issues I was having!
Hamid
02/27/19
Verified Customer
Overall, happy with there work on my car. Thanks.
German
02/21/19
Verified Customer
I used to bring my S2000 to this shop. They address repairs that I cannot perform at home because of time constraints.
RepairPal Scorecard
94
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
95
Customer Service
90
Customer Amenities
95
Shane Portnoff established Aliso Viejo Service with the goal to offer personalized service. This starts from the moment the phone is answered and runs through the entire service experience to the follow-up that is done after the car is repaired and delivered back to you. Shane is an ASE certified technician with over 19 years of experience in the automotive industry, with factory level training in Honda, BMW, and Ford. His staff is a well rounded group of experienced industry veterans and a couple of apprentices who are being mentored. This RepairPal Certified shop has at their disposal some of the industries best automotive tools and computer diagnostic equipment available to make professional repairs to your vehicle. They confidently back the work they do with a 36-month / 36,000-mile warranty. For your convenience they offer shuttle service, rental vehicles, wireless Internet, and early-bird drop-off.
Details
Message From the Shop
Top Quality parts, Service and Same day service. What more could you as for? Family owned and operated. Ase certified Expert Technicians on site during business hours. Shuttle rides and free WiFi available. Early bird drop box and Late pickup upon request. Extended Warranties and all credit Cards Accepted. We love talking cars and answering questions. Stop by or call anytime. Question after hours? Email or text us and I will answer as soon as I'm able.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • iATN
Questions Answered by Aliso Viejo Auto Service
Code P0763 Is Active Yet No Gear Shifting Issue What Do You Say Is Problem on 1999 Lexus LS400
Anytime the computer detects a fault the check engine light will come on. Some cars run just fine, it depends on where the fault lies. Have the fault diagnosed to make sure its not causing damage to other systems if you put it off.
My Engine Dies Or Will Hesitate If I Stop To Fast Could That Be A Vacuum Leak on 1999 Honda Prelude
Vacuum leaks can upset the fuel mixture, resulting in driveability issues and possible fault codes. You should have these things diagnosed before changing any parts as the parts may not be needed.
Map
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What verified customers have to say about Aliso Viejo Auto Service
Would recommend to a friend
95%
Car was ready when promised
97%
Did not feel sales pressure
99%
Car was fixed correctly the first time
98%
Customer was treated respectfully
100%
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