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Import Auto Service

RepairPal Certified Shop in Alexandria

Import Auto Service

24 Verified Reviews
(703) 952-3129
6540 Edsall Rd
Alexandria, VA 22312 USA
"They are really polite and the techs are very well trained. The father and son are excellent people altogether. I would highly recommend them for that area the techs are awesome! They got a good crew of guys there they are very clean and careful and take care of your car."
— Dominic, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Balraj Kaler, Manager
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 80 Years of Car Repair Experience
Import Auto Service Reviews
24 Ratings
5
(19)
4
(5)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 24reviews
Clinton
07/25/18
Verified Customer
Service is excellent. The service is always excellent.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

An Ka
07/27/18
Verified Customer
It was great. The customer service and the speedy service.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Maurey
06/23/18
Verified Customer
I had an issue with my car starting intermittently. They had described what the issue was. They held my car overnight. They fixed the issue and I haven't had an issue since, with the car. I was very satisfied.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Erik
06/23/18
Verified Customer
They do fine work and they do it in a reasonable time frame. I like it because it is convenient and right across the street from my house.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Pat
06/23/18
Verified Customer
I had a great experience I was coming through town and I got a flat tire. They immediately took me in and helped me shop for a new tire. They did a great job and if I ever have another flat tire I will go back.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Paula
07/24/18
Verified Customer
We have an older car about 27 years old. A lot of shops are not willing to work on it. Import Auto always us out and gets the parts.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Dominic
06/16/18
Verified Customer
They are really polite and the techs are very well trained. The father and son are excellent people altogether. I would highly recommend them for that area the techs are awesome! They got a good crew of guys there they are very clean and careful and take care of your car.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Charles
07/07/18
Verified Customer
We have been using them for 25 years and they are fantastic! They are honest, dependable, inexpensive and give you great service.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Theophilus
07/07/18
Verified Customer
They're excellent. They are very organized they do a good job. They are very transparent.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

George
07/21/18
Verified Customer
They are very good.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Faud
07/19/18
Verified Customer
I'm into buying and selling cars and I've been to a lot of shops around Virginia and Import Auto is the most knowledgeable, excellent customer service, and very honest.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Leandro
07/14/18
Verified Customer
They have excellent service, excellent quality, and a really good price.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Am In
07/14/18
Verified Customer
It was really good. I remember the person from the front desk took care of everything and did the service in a timely manner. It's one of the best services and I really enjoy my time at the service.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Puneet
07/07/18
Verified Customer
It's fantastic I have only positive things to say. They are wonderful their knowledgeable. I've taken two cars there. They've always been able to do what they needed to do.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

Tuna
07/28/18
Verified Customer
They were nice and they were helpful and reasonable. They totally fixed my problem.
Reply from Import Auto Service
by importautoservice, August 22, 2018

Thanks for your review!

RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
93
Customer Amenities
95
Import Auto Service was established in 1993 and has been providing Alexandria and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “knowledgeable”, “fantastic”, “accommodating”, and “professional”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1993, Import Auto Service Inc. is a family owned and operated business.We offer honest workmenship with fair price. We offer 30 plus years worth of hands-on experience on automobiles. We are serving in washington D.C. metropolitan Area. Import AutoService has served as the region's premier Volvo, BMW, Mercedes and motor car service and maintenance professional since the 80's. Our State of the Art independent service facility sets the standards in the repair and restoration of all cars with specialization in Volvo, BMW, Mercedes and your other precision cars. An in-depth, hands-on knowledge of automobile engineering.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Question Answered by Import Auto Service
I Have A 2002 Acura Rl, 166 K Miles. Cost To Repair Vsa System? on 2002 Acura RL
It all depends on what is triggering the light to come on. Typically the system would be scanned to see which area the problem is in. Once the diagnosis is done you have a better idea of what is going.
Map
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