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Brown's Automotive Experts

RepairPal Certified Shop in Albuquerque

Brown's Automotive Experts
27 Verified Reviews
(505) 278-6213
6001 4th St NW
Albuquerque, NM 87107 USA
"They are friendly, thorough, honest & do good work. I trust them completely."
— Mary, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Donald Brown, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 47 Years of Car Repair Experience
Brown's Automotive Experts Reviews
27 Ratings
Displaying 1 - 15 of 26reviews
08/21/18
Brad and the crew have always taken care of me and my cars. He called with necessary repairs, explained what happened, how to prevent it in the future and recommended some additional items to make sure my car would continue to run properly. Appreciate Brown's and the people they employ are fantastic. Treat me like family :)
08/14/18
The car was beyond repair, so no work was done, but the diagnostic report was more detailed and better than I have ever seen. Nice people, too.
08/11/18
Repairs were made on time at a fair price. The problem was a difficult one to diagnose but the technicians were persistent until properly repaired.
06/09/18
I looked for an honest, friendly automotive repair shop for years in Abq. In fact, I learned how to repair a lot of auto issues because I had a hard time finding one. Browns is great and my only complaint is I had to move out of New Mexico and now I need to find another shop like theirs.
05/18/14
They are friendly, thorough, honest & do good work. I trust them completely.
05/07/14
Prompt service, friendly folks, opportunity to actually speak with the mechanic who does the work.
05/04/14
I have always had good service and professionalism from Don Brown Automotive.
05/04/14
The first job Don Brown performed was fixing a broken speedometer. The problem was misdiagnosed, therefore it's still broken, however I was still charged the full amount for parts and labor. The second time I took my Jeep in they gave me outrageous estimates for minor repairs: $88 to replace a license plate bulb. Riley's Auto parts charged about $3 for the bulb and it took less than 5 minutes to change myself. The mechanics are very nice and great to talk with....
04/30/14
They are awesome and honest and have saved me a lot of money in the past.
04/30/14
They are good guys. I just don't know how their prices compare to other shops.
04/29/14
They are honest, skilled and friendly.
04/28/14
The care and feeding of my car is done promptly even when I don't have a scheduled appointment. I have recommended you and the person was well satisfied.
04/27/14
They were recommended to use before we started our drive from Albuquerque, NM to Anchorage, Alaska. Our big box van needed a pile of word to be road safe for such a long drive (over 4,100 miles). Your crew, Chris in particular, were helpful, honest and fast. They were great to work with and we really appreciated the service. We made our trip successfully! Thank you!
04/24/14
They have a good friendly attitude and very knowledgeable in their field of service and explained what they are going to do to my vehicle in an easy and understandable manner.
04/22/14
I was very pleased with the professional atmosphere, and the services I requested were provided in a very timely manner. The quotes I was given were the same as what I was charged when the services were completed. My vehicle is operating extremely well. I am definitely pleased with service I was given, and the professionalism I experienced.
Schedule an Appointment with Brown's Automotive Experts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 278-6213
Need an appointment for today? Call the shop directly at (505) 278-6213
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-milewarranty
Technical Ability
94
Tools & Equipment
100
Customer Service
88
Customer Amenities
97
For over 26 years Don Brown Automotive has been serving the Albuquerque community with good quality, customer friendly, automotive service and repairs. This family owned and operated facility takes its trade very seriously by providing good quality training for its staff and the automotive tools and computer diagnostic equipment that are needed to make professional repairs to your modern vehicle. Part of our certification process is a survey a shops most recent customers. This location scored very high with this team being described as intelligent, knowledgeable, friendly, and professional. The team at this facility ranges from experienced professionals to ambitious up and coming technicians and service advisors. Repairs performed here are backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Expert Albuquerque Car Repair Since 1986 Don Brown Parts and Automotive Inc. has served Albuquerque residents with expert car repair services since 1986. Albuquerque car owners find complete solutions - from oil change to tires - with Don Brown and his family. Third-Generation Family Owned Albuquerque Auto Repair Don Brown learned car repair firsthand from his dad, Joe, at Joe's Bosque Farms garage. Don continued the commitment to excellent customer service, to quality car repair and to doing whatever it takes to get the job right. These standards have earned his business the reputation for the best auto repair in Albuquerque, NM. Don founded the original 6001 4th Street location in 1986, and now his son Dustin runs the Albuquerque auto repair shop. Don's son Nolan opened a second location at 7702 4th Street in 2009. The original shop features four bays, and the new location offers seven, to provide fast car repair services and to better address growing needs for their loyal and new customers. At both locations, customers find the most talented Albuquerque auto repair mechanics on duty, to identify and fix every type of vehicle problem. Don Brown Auto Repair offers complimentary shuttle service and a 2-year, 24,000-mile guarantee. All car repair mechanics are ASE-certified.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Parts/Accessories
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • iATN
Map
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Schedule an Appointment with Brown's Automotive Experts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 278-6213
Need an appointment for today? Call the shop directly at (505) 278-6213
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