Christian Brothers Automotive - Albuquerque-Ventura

RepairPal Certified Shop in Albuquerque

Christian Brothers Automotive - Albuquerque-Ventura

147 Verified Reviews
(505) 544-4093
8031 Ventura St NE
Albuquerque, NM 87109 USA
"They were friendly, thorough and very helpful. This was the first time we used them but we definitely will again!"
— Patrick, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Matthew L., Manager
  • Established 2018
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 60 Years of Car Repair Experience
Christian Brothers Automotive - Albuquerque-Ventura Reviews
147 Ratings
Displaying 1 - 15 of 145reviews
Ronald
12/10/19
Verified Customer
Your company focuses on profit and not on customer service. In my case I came in for an antifreeze leak and ended paying $2500.00 for so called oil leaks which were not leaking and the antifreeze leak was not repaired. I felt missed lead by your service team. If there were oil leaks they must have been minor because there were no sign on oil leaks in my garage. There were antifreeze leaks.
Charlie
12/19/19
Verified Customer
Could not have gone any better than it did.
Marissa
12/18/19
Verified Customer
I used to RAVE about your business to all of my friends and coworkers, but I won t be doing that any longer and I won t be returning. On my visit your staff tried to charge me almost $900. To replace a battery cable. Was told that there was no way to improve the connection & at any moment I could break down on the road. 1) the battery cable is sold as a single part & we can ONLY find it for $368. False. There IS a negative and positive cable and my car ONLY needed the positive line. Sat down with another mechanic and found it online for $30. 2) there is no safe way to improve the connection, you could break down at any time. False. 3) it ll be at least 2.5 hrs & a total of $860 to fix. False, that other mechanic who safely fixed my vehicle so I didn t BREAK DOWN. ON THE ROAD. IN THE MIDDLE OF DECEMBER. Fixed it in less than 10 minutes. When I offered him payment he turned me down and said no it was an incredibly easy fix, took ten minutes and I hardly had to break out my tools.
Krista
12/18/19
Verified Customer
Great staff Very knowledgeable
Marian
11/12/19
Verified Customer
Na..no additional comment
David
11/05/19
Verified Customer
Unpleasant experience.
Denal
10/22/19
Verified Customer
We had a situation where there was absolutely no communication regarding our vehicle. and the brakes were not looked at
David
10/07/19
Verified Customer
They were great
Vanessa
08/22/19
Verified Customer
I will definitely be going back.
Michael
09/26/19
Verified Customer
Great
Michael
09/19/19
Verified Customer
Christian Brothers was extremely professional, transparent and provided for a smooth process from beginning to end which included a ride back to work and picking me up after my car was ready. Much appreciated!!!
Michael
09/30/19
Verified Customer
Thanks
Jamie
09/18/19
Verified Customer
This is the best automotive service shop I've ever dealt with! After being disappointed with the service from my dealer, I went looking for an alternative. This place is far better than the dealership ever was! Thorough, honest and competitive on price. I loved the detail of the courtesy inspection. They provide an objective evaluation and include detailed photos in their report to support their diagnostics. Bottom line, in an industry filled with questionable people, Christian Brothers is a place you can trust! I only wish they had more locations in Albuquerque....perhaps one day they will expand!
Jeff
09/25/19
Verified Customer
Liked everything except my car took almost a week longer than promised. Also the price quoted initially had to be changed due to a different part required than was expected
Mary
09/25/19
Verified Customer
Staff is pleasant. Work done was great
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
We were impressed with Christian Brothers Automotive Albuquerque - Ventura from our very first look. Their team of technicians are very experienced and highly trained. The shop is equipped with specialized diagnostic tools necessary for all vehicles. This combination of tools and expertise allows them to handle repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “courteous”, “knowledgeable”, “friendly”, and "helpful". Rental cars, local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Christian Brothers Automotive Albuquerque-Ventura, we’re committed to making your mechanic shop experience better! We’ve banished obscure jargon and pricey, sneaky charges from our automotive shop in Albuquerque, so you’ll never have to worry about those mystery charges or bamboozling explanations. Instead, we’ll explain every repair in detail, and talk with you about any potential issues we may notice. We can even explain every item on your bill, so you know exactly what you’re paying for. Let us help you feel as confident in our shop as you feel behind the wheel. Our professional auto technicians in Albuquerque want to ensure that you receive the best possible service at every visit. That is why we strive to uphold our principles of honesty, integrity, and respect for you and your vehicle. We are serious about your safety, so we will always take the time to do our job right and ensure that your car is as safe as possible. Call today for preventative maintenance tips, car care services, and more!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Christian Brothers Automotive - Albuquerque-Ventura
Would recommend to a friend
91%
Car was ready when promised
93%
Did not feel sales pressure
98%
Car was fixed correctly the first time
91%
Customer was treated respectfully
96%
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