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Brown's Automotive Experts

RepairPal Certified Shop in Albuquerque

Brown's Automotive Experts

42 Verified Reviews
(505) 278-6213
6001 4th St NW
Albuquerque, NM 87107 USA
"They are friendly, thorough, honest & do good work. I trust them completely."
— Mary, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Donald Brown, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 47 Years of Car Repair Experience
Brown's Automotive Experts Reviews
42 Ratings
Displaying 1 - 15 of 41reviews
Dwight
06/25/18
Verified Customer
They installed a part that I purchased with the original intention of installing myself, but changed my mind when I looked into how much was involved in doing the work
Louis
07/18/18
Verified Customer
Excellent customer service and repairs. I requested work to be done in one day and the shop was able to perform a major repair in one day. I really appreciated it.
Joe
08/09/18
Verified Customer
I've been going there for years and enjoy their people. When ever there was a problem all I needed to do was tell them about it and it was taken care of.
Maria
09/09/18
Verified Customer
as always, things were done well
Karen
08/28/18
Verified Customer
We have nothing but positive experiences at Brown's. Their staff is first rate and we like doing business with locals.
Ramon
06/11/18
Verified Customer
Excellent work!
Frank
05/18/18
Verified Customer
great folks
Jean
09/14/18
Verified Customer
Car is running great, service is friendly and very professional. I am very happy my niece recommended your business.
Kathy
09/02/18
Verified Customer
I brought my car there for an oil change and change of light bulbs. When I got the bill, it was way high. When I questioned the bill,I was told 'well, you DO drive a Mercedes'. I paid the bill and have not returned as a customer.
Margaret
09/01/18
Verified Customer
Was finished when promised
Samantha
08/12/18
Verified Customer
Very professional and friendly. They all made me comfortable leaving my car there
Dale
05/31/18
Verified Customer
Professional service. Been going there for over 20 years.
Tyler
09/17/18
Verified Customer
Friendly shop, good people. Love small business
Phil
08/29/18
Verified Customer
I appreciate the personal way that your staff treats customers. It almost feels like we are part of the family, and we've only been using your services for less than a year
Mary
09/19/18
Verified Customer
You guys (and gal) are always terrific!
Schedule an Appointment with Brown's Automotive Experts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 278-6213
Need an appointment for today? Call the shop directly at (505) 278-6213
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
100
Customer Service
88
Customer Amenities
97
For over 26 years Don Brown Automotive has been serving the Albuquerque community with good quality, customer friendly, automotive service and repairs. This family owned and operated facility takes its trade very seriously by providing good quality training for its staff and the automotive tools and computer diagnostic equipment that are needed to make professional repairs to your modern vehicle. Part of our certification process is a survey a shops most recent customers. This location scored very high with this team being described as intelligent, knowledgeable, friendly, and professional. The team at this facility ranges from experienced professionals to ambitious up and coming technicians and service advisors. Repairs performed here are backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Expert Albuquerque Car Repair Since 1986 Don Brown Parts and Automotive Inc. has served Albuquerque residents with expert car repair services since 1986. Albuquerque car owners find complete solutions - from oil change to tires - with Don Brown and his family. Third-Generation Family Owned Albuquerque Auto Repair Don Brown learned car repair firsthand from his dad, Joe, at Joe's Bosque Farms garage. Don continued the commitment to excellent customer service, to quality car repair and to doing whatever it takes to get the job right. These standards have earned his business the reputation for the best auto repair in Albuquerque, NM. Don founded the original 6001 4th Street location in 1986, and now his son Dustin runs the Albuquerque auto repair shop. Don's son Nolan opened a second location at 7702 4th Street in 2009. The original shop features four bays, and the new location offers seven, to provide fast car repair services and to better address growing needs for their loyal and new customers. At both locations, customers find the most talented Albuquerque auto repair mechanics on duty, to identify and fix every type of vehicle problem. Don Brown Auto Repair offers complimentary shuttle service and a 2-year, 24,000-mile guarantee. All car repair mechanics are ASE-certified.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Parts/Accessories
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • iATN
Map
Get Directions to Brown's Automotive Experts
Schedule an Appointment with Brown's Automotive Experts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 278-6213
Need an appointment for today? Call the shop directly at (505) 278-6213
What verified customers have to say about Brown's Automotive Experts
Would recommend to a friend
84%
Car was ready when promised
96%
Did not feel sales pressure
82%
Car was fixed correctly the first time
78%
Customer was treated respectfully
87%
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