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Berkeley Motor Works

(510) 694-0710
53 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

736 San Pablo Ave
Albany, CA 94706 USA

AUTO REPAIR EXPERIENCE

  • Mike Schwarzbart, Owner
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 58 Years of Car Repair Experience

Berkeley Motor Works Reviews

OVERALL RATING

53 Verified Reviews
5 stars
(23)
4 stars
(20)
3 stars
(4)
2 stars
(3)
1 star
(3)
by October 24, 2016

They are great.

by - Verified Customer October 21, 2016

Very professional and they couldn't be more knowledgeable.

by - Verified Customer October 20, 2016

Great service. On time and professional.

by - Verified Customer October 14, 2016

Great work, on time, and reasonably priced.

by - Verified Customer October 10, 2016

Really family oriented, won't over price you and won't do anything extra to get more money. They are honest and do good work.

by - Verified Customer October 05, 2016

They handled everything great.

by - Verified Customer October 02, 2016

Professional analysis, and was relieved to find out the repair was not as extensive or expensive as I had feared.

by - Verified Customer September 28, 2016

The guys the are very sharp when it comes to the dreaded German car and all the idiosyncrasies they have.

by - Verified Customer September 27, 2016

Great service and execution.

by - Verified Customer September 23, 2016

They found the source of my problem and fixed the issue in a timely manner.

by - Verified Customer September 22, 2016

Work was completed in a timely manner and the price of the repairs was fair.

by - Verified Customer September 16, 2016

I think they are adequate at most.

by - Verified Customer September 15, 2016

All they did was mount one replacement tire and they did it as expected. That said, they didn't make it at my convenience but at theirs.

by - Verified Customer September 09, 2016

They are thorough and customer friendly. The let you know what the recommend needs to be done and the costs up front.

by September 01, 2016

Very good.

1 verified customer did not leave comments but provided this rating:
by Terrance
by - Verified Customer August 30, 2016

Mike was so kind and helpful. He explained everything that needed to be done for my car in ways that actually made sense to me (and I know very little about cars). I appreciated all of the employee's professionalism and honesty.

by - Verified Customer August 26, 2016

Good, timely service at a reasonable rate.

by - Verified Customer August 23, 2016

Great work at good price. Prompt and courtesy, as always!

by - Verified Customer August 22, 2016

These guys are without a doubt the most honest, forthright, and talented BMW techs I've ever had the privilege of entrusting my car to.

by - Verified Customer August 21, 2016

It was great.

by - Verified Customer August 13, 2016

I had to come back because there is a message showing up on dashboard "to check brakepads". The technician said, there is no problem with my break pads. Until now, that message is showing up at all times when I used my car. It's annoying.

by August 11, 2016

I stopped in for a quick light bulb change and of course it required a little more time than I expected - Mercedes poor design. Everyone was patient while I unloaded my trunk... they dropped what they were doing and helped me immediately.

by - Verified Customer August 10, 2016

My last service was the replacement of the hand brake. They proceeded as promised.

by August 08, 2016

It was ok.

by - Verified Customer August 05, 2016

Friendly, expert advice and service.

1 verified customer did not leave comments but provided this rating:
by Terrance
by - Verified Customer October 11, 2015

The service is good, they have good pricing. If they say your car is going to be ready at acertain time it is ready at that time.They wash your car everytime they have it.

by October 06, 2015

The cost is high.

by - Verified Customer October 04, 2015

My car has 147,000 mi and they keep it running reliably.

by - Verified Customer October 04, 2015

They were very accommodating to repairing my 08 750i BMW and explained what was needed to be done and recommended items that needed to be completed in the future.

by - Verified Customer September 28, 2015

They provided prompt service, and good explanation for the services which needed to be performed.

by - Verified Customer September 28, 2015

The service and support is good - however I believe the prices are a bit high.

by - Verified Customer September 24, 2015

Mike and crew are very capable in all aspects of BMW car repair, but I believe the cost for service is at the high end, and this aspect would make think that some of my friends/colleagues would be reluctant to go to BMW.

by - Verified Customer September 17, 2015

The staff are very helpful and friendly.

by September 14, 2015

It is convenient and in a good location for me. I've taken the car there a couple times, three times so far, and they've always done a good job.

by September 13, 2015

They service most of our Mercedes, we have 2 of them. I've been able to schedule appointments with them and they are very close to where I live.

1 verified customer did not leave comments but provided this rating:
by Terrance
by - Verified Customer September 03, 2015

They provide fair and honest services.

by - Verified Customer August 31, 2015

I was very happy with the service. They did a great job.

by August 27, 2015

I thought it was first rate. They put my car in very good working order, they did a complete year round check up for me. I was satisfied and hope to return to them again.

by - Verified Customer August 20, 2015

I've gone there for several years and have been pleased with the service provided.

by - Verified Customer August 16, 2015

Great customer service. I like their knowledge and expertise on BMWs.

by - Verified Customer August 11, 2015

Professional service, reasonable cost.

by - Verified Customer August 09, 2015

Good work, but expensive.

by - Verified Customer August 04, 2015

I like their knowledgeable and friendly staff.

by - Verified Customer August 03, 2015

People seemed professionals but the store didn't seem to be the best place for newer BMWs.

by - Verified Customer July 23, 2015

Friendly service. They do a good job.

1 verified customer did not leave comments but provided this rating:
by Terrance
by - Verified Customer July 21, 2015

Best service I have ever seen...

by - Verified Customer July 15, 2015

The Owner is friendly but ex employee John added a rare piece of customer service by sharing knowledge and working out a list of priorities as to what could wait to be fixed and what needed to be fixed right away.

by - Verified Customer July 06, 2015

I thought they were pricey, but the service was good.

by - Verified Customer July 01, 2015

The people know what they are doing, and I respect their opinions. However, the last time I took my car there they missed something. They didn't check the fluid levels for my Mercedes, so when I gave the car to my daughter to use a few weeks later she got a warning that the fluid levels were low. It turns out the car needed 10 units of fluid, and it's something that I think Berkeley Auto Works should have caught.

by - Verified Customer July 01, 2015

They took care of my car. They know what they're doing. They are straight up. They're well versed on auto repair and repair parts. I would recommend over any of the dealers for repairs.

by - Verified Customer July 01, 2015

Everything was made in terms of a quality repair. They did a great job detailing which I didn't expect. They were efficient, quick and a quick turn around. It was the way it should be.

by - Verified Customer June 30, 2015

Great service, took a long time but totally understandable. They fixed what needed to be done and when problems occurred they remedied the issue.

1 verified customer did not leave comments but provided this rating:
by Terrance

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

Berkeley Motor Works was established in 1990 and is proud to provide service for your BMW, Mercedes-Benz, or Mini. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. This team has been described to us as “friendly”, “honest”, “helpful”, “knowledgeable”, and “professional” by their recent customers. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

At Berkeley Motor Works, we specialize in the repair and maintenance of all types of BMW's. We have the knowledge and technology to repair vintage '60s classics to modern touring sedans

MAKES WE SERVE

  • Audi
  • BMW
  • Mercedes-Benz
  • Mini
  • Volkswagen

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